Previously, I had a stay at the resort 6 months before coming back. I literally fell in love with the resort due to the view, service, proximity to the Airport and well the lack of the hustle and bustle of Patong. The resort is isolated and thus, gives a relaxing feel. My recent stay was over SongKran which was Thailand's New Year. (Happy New Year to any Thai's reading this) The resort's was quite full but the team managed to cope without compromising service. 

I booked 2 Ocean rooms and request for my rooms to be located at Block 3. This is going to be more of an picture intensived review. (A picture speaks a thousands words)

Check In

Prior to my arrival, I emailed the hotel for infomation and to arrange an Aiport transfer. Do yourslef a favour and book an airport transfer, its reasonably priced. The drive from the airport to the resort was 10 minutes and upon arrival at the hotel, we were whisked up to the lobby to check in. Check-in was fast with them offering cold towers (HOT HOT HOT WEATHER) and also offered us welcome drinks (I also recievd another welcome drink voucher later on) which consist of Sparkling wine, House reds or whites, Juices and Soft drinks. I opted for the Sparkling wine with orange juice even though it was 10am because well, I am on vacation. (hahahaha) 

As we arrived way before check-in time, we were happy that they could offer us 1 of the 2 rooms we booked way before check in time (10am). We booked Ocean rooms as per the Hotel's Director of Rooms recommendation from our last visit. Also, my recommendation is to booked Ocean room and strongly request for Block 3 rooms. Those are the rooms which offer the best view from this category. Trust me on this, just look at the picture below to see the view from the balcony of Block 3 rooms. 

Room

Both rooms we booked were Ocean rooms (337 & 323), the 3rd category rooms in the resort. One good thing about booking this room category is that you are near the Lobby with great views of the Ocean. Rooms were well appointed with a spacious balcony. Beds were huge, unlike those King size beds, its bigger than that here. Bathrooms were big with the hotel providing all the amenities we needed. See the attched photos for a better explanation.

Service

Service here was great. You can expect the usual great Thai hospitality. The Director of Rooms and her whole team were great and she ensured that we were well taken care off. Honestly, I did not meet a single person who wasn't similing throughout our stay. All the staff were and nothing was too much for them. 

Dining

Our room included daily breakfast and I might I say that there is an improvement since the last time. Quality was great even though the resort was at high occupancy. Service was abit slow due to the number of guest coming at the same time, so that I cannot fault them. The bread section has such a wide variety, I fell in love with it. We also had lunch and the restaurant which offered good and tasty ala carte food.

We also had the Seafood buffet on Friday night and seafood was really fresh and they had a wide variety of fresh seafood like Oysters, Lobsters, Sashimi and hot seafood dishes. The only thing that disappointed me the most was the meat carving, a beef striplion was tough, hard to chew and cut and hardly even cooked (rare). 

(Before the change)

(After the change)

After feedbacking to them that the meat was horrbile, I was assured by the manager he would change it to make it better, the photo above shows the changes he made, EVEN MORE RARE THAN THE ONE BEFORE????????? After all this, I decided to feedback to Front Desk and within hours, they apologised and said they will conduct an investigation and waived my bill. I do hope they really investigate, that was the most horrible piece of meat I ever had, I susualy take my meats Medium rare nut this was just over doing the rareness.

Now, I shall share the photos of my other meals I had at the resort.

Breakfast Buffet

Ala Carte Lunch

Vero Italian Dinner

Seafood Dinner

Pool

The hotel has 2 pools. The main pool which is the highlight of the resort is an infinity pool that overlooks the beach and ocean. However, many mosaic pool tiles are coming off with patches of tiles being bare. I really hope they do repairs soon as I do plan to come back soon. The second pool (Lap pool) is much less crowded then the main pool. The 2 pools are located quite a distance between each other.

A picture of me sitting on the ledge of the Infinity Pool admiring the Sunset.

Beach

The beach here can vary alot in terms of wave currents and tides. Generally, the waves here are quite strong, however at certain times of the day, I notice the waves a a slight calmer during the early afternoon while waves are very strong in the early mornings and evenings.

The beach is not directly infront of the resort as the resort is located to the side of the beach, however access to the beach is easy due to the stairs down near the pool. The beach belongs to the Government and thus not alot of upkeeping of the beach is done. But really, what impresses me the most was that the resort sends down a team of people to clean up whatever they can from the beach. Furthermore, the GM himself, Brett goes down to help clean up the beach. He really leads by example, unlike other GMs at other properties.

Amenities

The resort has a fully equiped Gym (I could't take photos as there were quite a number of people in there), 2 Swimming Pools, an overpriced Spa which I heard is good (Still overpriced), Kids Club, 2 Restauarnts, 2 Bars and 1 Deli.

Overall

Overall, I really did enjoy my stay. I'm planning to come back here soon as I do love the tranquility found here. My family too loves the resort as it really is an escape from the hustle and bustle of Patong. The resort is great, rooms are great, view is wonderful, beach is nice and its just 10 minutes away from the airport. What more could I ask??? (maybe cheaper rates, hahahhaha)

P.S. Remember to book an Ocean Room and email a request asking for your room to be at Block 3, its really worth it. (The picture below shows an example of what the view is from an Ocean Room)