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Old Oct 3, 2013, 1:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Goldorak
This wiki is a quick reference resource for Sofitel hotel lounges. (There is a separate thread for non-Sofitel Accor hotel lounges.)

Please feel free to edit this wiki in order to (i) add content and (ii) experiment with ways to give a useful structure to the information in the thread.

The Sofitel website lists the following hotels as having a Club Millésime:
  • Legend Metropole Hanoi. Pictures of the lounge and offering can be seen in post #53 here
  • Rio de Janeiro Copacabana (now closed and no longer a Sofitel when reopens)
  • Athens Airport
  • Abidjan
  • Budapest Chain Bridge. Pictures can be seen here
  • Bangkok Sukhumvit - Very nice lounge with extensive breakfast. Pictures can be seen in the hotel dedicated thread
  • Cairo El Gezirah
  • Dubai Jumeirah Beach
  • Dubai Downtown. Pictures of the lounge can be seen in the hotel review thread
  • Philippine Plaza Manila
  • Guangzhou Sunrich
  • Shanghai Sheshan Oriental - Very large lounge, overrun on weekends. Large balcony for outside seating.
  • Mumbai BKC
  • Phnom Penh Phokeethra. Pictures can be seen here
  • Angkor Phokeethra (Siem Reap, Cambodia)
  • Bahrain Zallaq Thalassa sea & spa
  • Rabat Jardin des Roses
  • So Bangkok - Pictures can be seen in the hotel dedicated thread
  • Macau Ponte 16 - Pictures can be seen in the hotel dedicated thread
  • Dongguan Humen Oriental
  • Abu Dhabi Corniche. Pictures of the lounge can be seen in the hotel review thread
  • Shanghai Jing An Huamin (2013)
  • Jinan Silver Plaza (new renovated lounge as Millesime Lounge starting 14 Oct 2013) - Pictures can be seen in the hotel's dedicated thread
  • Auckland Viaduct Harbour (no lounge at this property)
  • Nusa Dua Bali (pictures in post #74)
  • Krabi

Others that spring to mind, including some branded as Club Sofitel rather than Club Millésime and some with ambiguous branding, are:
  • Saigon Plaza -- several positive mentions for the lounge in the hotel's dedicated thread
  • Heathrow T5 -- following the programme changes Platinum members now get access but may need to request it. United747 was underwhelmed by the lounge, located on ground floor, entry using keycard.
    According to the welcome letter the Heathrow T5 lounge offers:
    06:30-10:00 light continental breakfast
    15:00-16:30 afternoon tea
    18:00-20:00 evening canapés (incl. alcohol)
  • Gatwick
  • Brisbane
  • Melbourne on Collins -- NOW granting access as a Platinum benefit
  • Sydney Wentworth (Australia)
    Excellent full service lounge open 6:30am to 10:30pm, 7 Days a week. Private reception area with dedicated Club Sofitel checkin and checkout (go straight to the 5th floor on arrival). Continental+ breakfast served 6:30am-10:30am daily (extended to 11am on weekends and public holidays). All day refreshments. Afternoon tea with excellent desserts daily from 2:30pm to 4:30pm. Evening cocktails and canapes with extensive selection of food (including hot food) and alcohol 5:30pm to 7:30pm. Shower services available for early departure/late arrival. There are actually 3 large rooms that make up the club including an entrance so always a lot of space and natural light.
  • Sydney Darling Harbour
  • Hyland Shanghai - great views of Najing Road. Limited evening canapes.
  • Xi An on Renimin Square - nice and cosy lounge
  • Berlin Kurfürstendamm (opened 02/2014) -Small lounge, limits access at busy times to club rooms only
  • Forebase Chongqing (26th floor, ok views, good food)
  • Chengdu (Wanda/Taihe) (23rd floor, nice river-views, ok-ish food)
  • Beijing (Wanda) nice, spacious lounge, food offerings rather strange though (and sometimes dried out)
  • Hangzhou Westlake - lovely views of westlake, adequate little snacks in the evening (definitely not replacing dinner.), small but nice breakfast buffet in the morning -> egg dishes ON REQUEST (but not actively offered)
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Old Jan 3, 2014, 5:10 pm
  #31  
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Join Date: Dec 2000
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Originally Posted by Virgin Bart
Why have we not heard back from Accor rep about SYD/MEL? It shouldn't be taking this long...?
bump as this is one of the few places I might stay in a Sofitel.. although only if I had lounge access
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Old Jan 5, 2014, 2:08 pm
  #32  
 
Join Date: Mar 2008
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Sofitel Xi An

Very nice hotel in an huge complex with 2 other Accor properties.
My stay was booked thru a travel agent but when I showed my plat. card at check in, I was immediatly invited to the Club.^
Nice and cosy lounge with helpfull staff.
Great hotel and good location.
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Old Jan 8, 2014, 8:31 am
  #33  
 
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Budapest Chain Bridge

booked Luxury room, upgraded to Club Luxury room.

Great lounge access and lovely ladies on the 8th floor.

Check-in on the 8th floor in the Executive lounge

Access from 7.00 - 21.00 for canapes, fruits, soft drink. No alcohol.
During breakfast 7.00 - 10.30 contintal breakfast, no warm dishes
Duren afternoon 17.00 - 21.00 for canapes, fruits, snacks, soft drink. Champagne, Red and white wine.
DancePlaza is offline  
Old Jan 8, 2014, 2:50 pm
  #34  
 
Join Date: Feb 2011
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Sofitel Nusa Dua Bali.
Recently (soft) opened on Dec 22. Stayed there Jan 3.
Book regular room, got Club access, temporarily located in the lobby.
Afternoon tea, and evening cocktail.
Breakfast is at the restaurant.

None of the suites are open yet, and only some rooms are open.
Spa and fitness center not open yet. Swimming pools do open though.

There's a lot of confusion whether i got the club benefit during breakfast and when i tried to access the lounge, even though it's confirmed during check-in.
All in all, an okay stay. Could be better.
tomy77 is offline  
Old Feb 4, 2014, 4:37 pm
  #35  
 
Join Date: May 2013
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Originally Posted by tomy77
Sofitel Nusa Dua Bali.
Recently (soft) opened on Dec 22. Stayed there Jan 3.
Book regular room, got Club access, temporarily located in the lobby.
Afternoon tea, and evening cocktail.
Breakfast is at the restaurant.

None of the suites are open yet, and only some rooms are open.
Spa and fitness center not open yet. Swimming pools do open though.

There's a lot of confusion whether i got the club benefit during breakfast and when i tried to access the lounge, even though it's confirmed during check-in.
All in all, an okay stay. Could be better.
I'm not sure I got it right... Did you get Club access because you're platinum ?Did you have to pay for breakfast ?
Artemio is offline  
Old Feb 4, 2014, 7:05 pm
  #36  
 
Join Date: Feb 2011
Location: LAX
Programs: HHonor Dia, Marriott Plat, Hyatt Explorist
Posts: 549
Yes, we did get Club access (due to being Platinum).
During check-in, they said I could take the breakfast in their restaurant.

But the next day during breakfast, the restaurant said I didn't get Club access, therefore I need to pay the bill.
In the end, they removed the breakfast charge after checking with the front-desk, that I was indeed had lounge benefit.
Their excuse was the initial upgrade was not properly applied to my account.

Originally Posted by Artemio
I'm not sure I got it right... Did you get Club access because you're platinum ?Did you have to pay for breakfast ?
tomy77 is offline  
Old Feb 11, 2014, 7:16 pm
  #37  
 
Join Date: Jun 2004
Posts: 20
Has anyone actually been to the Sofitel Auckland Club Lounge of late? I spoke to reservations there this morning and they advised no club lounge on site. Weird because it is listed on the list of lounges by Accor.
corbes63 is offline  
Old Feb 11, 2014, 11:33 pm
  #38  
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Originally Posted by corbes63
Has anyone actually been to the Sofitel Auckland Club Lounge of late? I spoke to reservations there this morning and they advised no club lounge on site. Weird because it is listed on the list of lounges by Accor.
There was no lounge when I was there in October - and no platinum benefits.
PabloM is offline  
Old Feb 12, 2014, 11:39 am
  #39  
 
Join Date: Jan 2011
Location: Dunedin, New Zealand
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Originally Posted by corbes63
Has anyone actually been to the Sofitel Auckland Club Lounge of late? I spoke to reservations there this morning and they advised no club lounge on site. Weird because it is listed on the list of lounges by Accor.
Yep, no lounge at Sofitel Auckland Viaduct Harbour, although I've stayed there a few times and always receive a drink voucher, complimentary bottle of water and/or chocolates.
smeags_nz is offline  
Old Feb 25, 2014, 2:31 am
  #40  
 
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Location: Germany
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Red face Sofitel Berlin Kurfürstendamm

I added the Sofitel Berlin Kurfürstendamm, which just opened its doors in 02/2014. This Sofitel is Berlin's 2nd Sofitel and had formerly been a Concorde hotel.
They grant Plats Lounge access and I will report after my stay at the beginning of April.
Flamewing is offline  
Old Mar 7, 2014, 9:58 am
  #41  
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Any lounges at US Sofitel properties (like NYC,WAS,MIA,SFO,ORD,SFO)?
skaya is offline  
Old Mar 7, 2014, 12:42 pm
  #42  
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Originally Posted by skaya
Any lounges at US Sofitel properties (like NYC,WAS,MIA,SFO,ORD,SFO)?
Afraid not, none of the US hotels have a lounge.
starflyergold is offline  
Old Mar 8, 2014, 5:33 am
  #43  
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Originally Posted by starflyergold
Afraid not, none of the US hotels have a lounge.
Thanks. Bummer.

Hoping for a suite upgrade then! Now going to search for platinum upgrade thread.
skaya is offline  
Old Apr 4, 2014, 10:24 pm
  #44  
 
Join Date: Sep 2013
Programs: Velocity FF Platinum, Qantas FF Bronze, Air France Gold, Le Club Accor Platinum, Hilton Diamond
Posts: 3
Originally Posted by Accor Concierge
Hello,
We are looking into why Sofitel Sydney and Melbourne are not granting access to Platinum members.
Here is the list of the hotels not participating in Le Club Accorhotels :



I will get to you as soon as I have more information.
Thank you!
It's been nearly 6 months since you promised to get back to us. Will you ever do so?
Virgin Bart is offline  
Old Apr 5, 2014, 4:57 am
  #45  
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Originally Posted by Virgin Bart
It's been nearly 6 months since you promised to get back to us. Will you ever do so?
Nothing surprises me with Accor. French you know
skaya is offline  


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