Warning: Cookies can increase pricing on Accorhotels.com
#1
Original Poster
Join Date: Oct 2009
Programs: BA Executive Club, AC Aroplan, Accor ALL
Posts: 475
Warning: Cookies can increase pricing on Accorhotels.com
I can now say fairly definitively that I've noticed accorhotels.com appears to use cookies to INCREASE the price of rates for people that have used their website before such as Le Club Accorhotels members.
Searching for a recent booking, the price for the same room at the same property, was 100€ on one machine and 85€ on the other. I tried the search several times and then deleted cookies and the lower quotation came back. This is not the first time I've noticed this but I wanted to be sure before posting it on FT.
This is really a pain and I'm not sure there is an easy way around this one.
Searching for a recent booking, the price for the same room at the same property, was 100€ on one machine and 85€ on the other. I tried the search several times and then deleted cookies and the lower quotation came back. This is not the first time I've noticed this but I wanted to be sure before posting it on FT.
This is really a pain and I'm not sure there is an easy way around this one.
#3
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
#5
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
#6
Join Date: Jan 2013
Programs: A3 Gold, AF/KL Gold, 1865 Voyager, Le Club Platinum, HHonors Gold
Posts: 88
Not sure if this is cookie related, but what annoys me about accorhotels.com is whe you search for a hotel and it comes back with a relatively attractive rate, you click on it, and the rate increases. Click back and look it again and you see the "*prices from" bs jus above the rate.
Really grinds my gears!
Really grinds my gears!
#7
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
Not sure if this is cookie related, but what annoys me about accorhotels.com is whe you search for a hotel and it comes back with a relatively attractive rate, you click on it, and the rate increases. Click back and look it again and you see the "*prices from" bs jus above the rate.
Really grinds my gears!
Really grinds my gears!
#9
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hi everyone,
I just wanted to reassure you that there is no IP tracking on the Accorhotels website. Your information and prior bookings do not affect the prices on the website.
Cheers,
Nathan
I just wanted to reassure you that there is no IP tracking on the Accorhotels website. Your information and prior bookings do not affect the prices on the website.
Cheers,
Nathan
#11
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat Pro, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,010
I agree. I've tried it both ways and seen no difference. Thanks Nathan for the re-assurance.
#12
Join Date: Aug 2002
Location: San Francisco
Posts: 2,329
Not sure if this is cookie related, but what annoys me about accorhotels.com is whe you search for a hotel and it comes back with a relatively attractive rate, you click on it, and the rate increases. Click back and look it again and you see the "*prices from" bs jus above the rate.
Really grinds my gears!
Really grinds my gears!
And not only the increased prices... if I click on the "city breaks", 'memorable moments' or whatever buttons, those packages (including breakfasts) do not appear as an option, and all the prices are higher than the original pricing screen.