Apr 3, 2020, 10:58 am
PLEASE READ FIRST: FAQ1 Essential Information about Accor and ALL
Sep 11, 2012, 4:23 am
#46
Join Date: Jun 2008
Location: North West France
Programs: Air France, British Airways, Hilton, Iberia, Lufthansa, Marriott, Priority Club,
Posts: 1
a-club move to Le Club
I changed jobs about a year ago and haven't been travelling so much.
I have booked a room with Ibis on Friday night so went to check my loyalty card and found that the www.a-club.com no longer works, not even a redirection to the new le club site
read about the changes here on FT so will now go and see if I can register and transfer my points from my old a-club card
i didn't get an email or a new card from le club automatically so maybe as I haven't stayed for a while I've been dropped from the system ?
robin
I have booked a room with Ibis on Friday night so went to check my loyalty card and found that the www.a-club.com no longer works, not even a redirection to the new le club site
read about the changes here on FT so will now go and see if I can register and transfer my points from my old a-club card
i didn't get an email or a new card from le club automatically so maybe as I haven't stayed for a while I've been dropped from the system ?
robin
Sep 11, 2012, 8:27 am
#47
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
I changed jobs about a year ago and haven't been travelling so much.
I have booked a room with Ibis on Friday night so went to check my loyalty card and found that the www.a-club.com no longer works, not even a redirection to the new le club site
read about the changes here on FT so will now go and see if I can register and transfer my points from my old a-club card
i didn't get an email or a new card from le club automatically so maybe as I haven't stayed for a while I've been dropped from the system ?
robin
I have booked a room with Ibis on Friday night so went to check my loyalty card and found that the www.a-club.com no longer works, not even a redirection to the new le club site
read about the changes here on FT so will now go and see if I can register and transfer my points from my old a-club card
i didn't get an email or a new card from le club automatically so maybe as I haven't stayed for a while I've been dropped from the system ?
robin
Sep 15, 2012, 12:29 pm
#48
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
Sep 16, 2012, 9:54 am
#50
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
Sep 18, 2012, 5:31 am
#52
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
Oct 1, 2012, 7:41 am
#53
Join Date: Oct 2007
Posts: 4,647
I'm new to Accor Platinum after a number of years Hilton Diamond and have a couple of (Hilton equivalent) questions:
- Does one have to request a space available upgrade at the time of booking ot at check-in (it's automatic with Hilton)?
- Does Accor allow Platinums access to the executive lounge even if an upgrade to an exec room is not available (Hilton does)?
- Does one have to request a space available upgrade at the time of booking ot at check-in (it's automatic with Hilton)?
- Does Accor allow Platinums access to the executive lounge even if an upgrade to an exec room is not available (Hilton does)?
Oct 1, 2012, 8:02 am
#54
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
I'm new to Accor Platinum after a number of years Hilton Diamond and have a couple of (Hilton equivalent) questions:
- Does one have to request a space available upgrade at the time of booking ot at check-in (it's automatic with Hilton)?
- Does Accor allow Platinums access to the executive lounge even if an upgrade to an exec room is not available (Hilton does)?
- Does one have to request a space available upgrade at the time of booking ot at check-in (it's automatic with Hilton)?
- Does Accor allow Platinums access to the executive lounge even if an upgrade to an exec room is not available (Hilton does)?
1. Upgrades normally will only be decided at check in (though some have good experiences with contacting the hotel in advance).
2. Not that many Accor hotels have executive lounges (mainly Asia and some airport Sofitels) and status does not grants you access. It is purley based on room category.
Oct 1, 2012, 8:36 am
#55
Join Date: Oct 2007
Posts: 4,647
Welcome ^
1. Upgrades normally will only be decided at check in (though some have good experiences with contacting the hotel in advance).
2. Not that many Accor hotels have executive lounges (mainly Asia and some airport Sofitels) and status does not grants you access. It is purley based on room category.
1. Upgrades normally will only be decided at check in (though some have good experiences with contacting the hotel in advance).
2. Not that many Accor hotels have executive lounges (mainly Asia and some airport Sofitels) and status does not grants you access. It is purley based on room category.
Oct 19, 2012, 8:02 am
#56
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Hilton has Guest Assurance
Starwood has Corporate Customer Service
InterContinental has Ambassador Service Desk
Hyatt has Consumer Affairs
Marriott has office of the CEO
What is the appropriate venue with Accor?
Starwood has Corporate Customer Service
InterContinental has Ambassador Service Desk
Hyatt has Consumer Affairs
Marriott has office of the CEO
What is the appropriate venue with Accor?
Oct 23, 2012, 5:05 am
#57
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,173
www.a-club.com still works for me. Alternatively I go to accorhotels.com
I really don't know what the website for Le Club Accorhotels is. The old name is easier to remember and that's why I always type in the old link. I still know why they changed it to LeClubAccorhotels. It's obviously someone French who wasn't thinking internationally. A-Club is so international, so easy to remember and actually means something, A-Club, the best club etc... What image does the new name send out? French...long... and just another club.. Their marketing team has got it completely wrong. Even ask the staff at the hotels and they don't understand why they changed it.
I really don't know what the website for Le Club Accorhotels is. The old name is easier to remember and that's why I always type in the old link. I still know why they changed it to LeClubAccorhotels. It's obviously someone French who wasn't thinking internationally. A-Club is so international, so easy to remember and actually means something, A-Club, the best club etc... What image does the new name send out? French...long... and just another club.. Their marketing team has got it completely wrong. Even ask the staff at the hotels and they don't understand why they changed it.
Nov 3, 2012, 1:58 am
#59
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
