View Poll Results: Is anyone using Accor hotels at the moment?
Yes
6
4.32%
No
133
95.68%
Voters: 139. You may not vote on this poll
Is anyone using Accor Hotels at the moment ?
#6
Original Poster
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
That's what I wanted to do, but my IT skills are almost non existent ( I love auto correct on spelling btw ).
For me, Accor have not shown leadership in this, puting and pushing the problem down to the individual hotel ( franchise ) who will be trying to keep cash to pay staff etc. There have been some good customer care shown by some Accor hotels, but some truly dreadful shown by others. Unfortunately, one bad apple .....
Accor should take the hit themselves, refund money directly, or at a push refund in points ( with a long expiry date )
There are no winners in this, but Accor is going out of its way to be a looser.
#10
Original Poster
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
I would not have expected room rates to be lowered. If you can travel and stay you will pay the going rate.
No one can buy trade in this situation, as most will be either unwilling or unable to travel / stay.
When this is all over, then I expect some lowering of prices to try to recover the "good will" that Accor have lost
#11
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,586
Under normal circumstances you lower the price to stimulate demand. That is not desirable at the moment as people should stay at home right now and as for the future, who knows how this will pan out.
#13
#15
Join Date: May 1998
Location: australia
Posts: 5,762
When home in Australia I'm pretty much living in them. My upcoming 14 days self isolation will be spent in a Mantra. Boy do I hope that I get a Platinum upgrade from a Deluxe to a Studio which is twice as big. Otherwise I will go stir crazy. But at $54/night I am lowering my expectations. Wonder if they will deliver a Platinum breakfast bag to the room?