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Is this a joke? New email: Vote for ALL at the 2020 Freddie Awards!

Is this a joke? New email: Vote for ALL at the 2020 Freddie Awards!

Old Mar 13, 20, 10:08 pm
  #1  
Original Poster
 
Join Date: Apr 2019
Posts: 49
Is this a joke? New email: Vote for ALL at the 2020 Freddie Awards!

Dear znsm,

In 2019, ALL - Accor Live Limitless announced and launched some ground-breaking changes, all to put you first.

It's thanks to you that we keep going further, and doing more. ALL is about your lifestyle, your passions, and greater rewards as you go about the everyday.

Every vote counts, so let your loyalty lead the way!

Thank you for going on this adventure with us.

Your ALL - Accor Live Limitless team


VOTE FOR US IN THESE CATEGORIES

Programme of the year
Best promotion
Best Elite programme
Best customer service
Best redemption ability
🤣🤣🤣🤣🤣🤣🤣🤣
When you cannot use suite night upgrades when stays are eligible?
When renewal gifts aren't received?
When point promotions routinely don't post?
When customer service is barely responsive?

Add your list to this tragic comedy...
kennycbr, IMH, tenn_ace and 4 others like this.
znsm is offline  
Old Mar 14, 20, 4:22 am
  #2  
 
Join Date: Mar 2009
Programs: BAEC Gold; Le Club Accorhotels Plat; Marriott Gold
Posts: 287
Bwahaha. Haha.ha 🙄
tenn_ace is offline  
Old Mar 14, 20, 4:51 am
  #3  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
Accor 25+ Badge
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Le Club Accorhotels Platinum
Posts: 6,802
Spectacularly bad taste in the current circumstances. What they should have sent to all members are the rules about changes and cancellations (as Hilton did). It would appear Accor have no crisis management team, otherwise communications likes this would have been stopped.
starflyergold is offline  
Old Mar 14, 20, 5:10 am
  #4  
 
Join Date: Mar 2017
Location: In Lockdown in Spain ( not going ANYWHERE )
Programs: Still ALL Plat, HH Gold, Marriott GE
Posts: 674
As I have said previously, Accor see this C19 event as a short term hiccup. They are either so out of touch with reality, or paralysed by fear. Neither is a good thing to have in management or leadership.

Someone take control and have a plan ( or copy one from else where - there are lots out there )

Spain now is in almost total lockdown- Jet2 cancelled flights and turning some around that are on route.

This is not going away anytime soon.
hotel_user is offline  

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