Accor ALL co-branded Visa cards
Jul 22, 2021, 2:56 pm
#46
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,906
This card is a bad joke
i took the ultimate (cheap thin plastic card, but that’s not the issue, no Apple Pay which I am using quite a lot , still not the problem).
the issue is the maximum credit / usage of card which is 1500€ per month . No possibility to pay in advance the card or to pre load it in order to use more (or to increase the limit) ... on the phone they have told me that many complained about this issue but that they can’t do anything for now .
Needless to say I have already requested to cancel the card (as it can not replace another card if it only covers 1500€ per month )....
i took the ultimate (cheap thin plastic card, but that’s not the issue, no Apple Pay which I am using quite a lot , still not the problem).
the issue is the maximum credit / usage of card which is 1500€ per month . No possibility to pay in advance the card or to pre load it in order to use more (or to increase the limit) ... on the phone they have told me that many complained about this issue but that they can’t do anything for now .
Needless to say I have already requested to cancel the card (as it can not replace another card if it only covers 1500€ per month )....
Jul 22, 2021, 5:00 pm
#47
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,729
There is a certain irony to issuing a credit card designed to give benefits when staying at your hotels, yet not providing enough of a credit limit to allow a guest to even pay for the cost of a single stay at your hotels.
Jul 23, 2021, 12:05 am
#48
Join Date: Oct 2010
Location: Belgium
Programs: ALL Black Limitless | Hilton Diamond | Hyatt Globalist | Marriott Ambassador | Avis President's Club
Posts: 212
This card is a bad joke
i took the ultimate (cheap thin plastic card, but that’s not the issue, no Apple Pay which I am using quite a lot , still not the problem).
the issue is the maximum credit / usage of card which is 1500€ per month . No possibility to pay in advance the card or to pre load it in order to use more (or to increase the limit) ... on the phone they have told me that many complained about this issue but that they can’t do anything for now .
Needless to say I have already requested to cancel the card (as it can not replace another card if it only covers 1500€ per month )....
i took the ultimate (cheap thin plastic card, but that’s not the issue, no Apple Pay which I am using quite a lot , still not the problem).
the issue is the maximum credit / usage of card which is 1500€ per month . No possibility to pay in advance the card or to pre load it in order to use more (or to increase the limit) ... on the phone they have told me that many complained about this issue but that they can’t do anything for now .
Needless to say I have already requested to cancel the card (as it can not replace another card if it only covers 1500€ per month )....
Ridiculous that you can't even preload to increase the limit..
Secondly, an 1800€ spending limit would also make this card entirely useless for some higher-end Accor hotel stays as some hotel stays are a multiple of this amount - I recently had a 2-week hotel stay at the Pullman Sardegna which put me back 10K+ €..
Jul 23, 2021, 1:40 am
#49
Join Date: Sep 2010
Location: CDG
Programs: Emirates Gold, Delta Gold, Bonvoy Plat
Posts: 338
And I’m very surprised by their reaction. This morning I ve sent the cancellation email. within 2 minutes I was notified on the app of the cancellation of the card . I was expecting a call from them first to try to find a solution (that was at least the experience I had before in other countries I have lived in ...)
Aug 3, 2021, 3:56 am
#50
Join Date: Nov 2009
Location: LUX
Programs: AF/KL Plat for Life, HH Diamond, IHG Plat, Accor Diamond, Avis PC, Hertz PC
Posts: 327
That's super weird...
Got it last Friday and got a 5000€ monthly plafond
Also think Apple and Google Pay should be supported
Got it last Friday and got a 5000€ monthly plafond
Also think Apple and Google Pay should be supported
This card is a bad joke
i took the ultimate (cheap thin plastic card, but that’s not the issue, no Apple Pay which I am using quite a lot , still not the problem).
the issue is the maximum credit / usage of card which is 1500€ per month . No possibility to pay in advance the card or to pre load it in order to use more (or to increase the limit) ... on the phone they have told me that many complained about this issue but that they can’t do anything for now .
Needless to say I have already requested to cancel the card (as it can not replace another card if it only covers 1500€ per month )....
i took the ultimate (cheap thin plastic card, but that’s not the issue, no Apple Pay which I am using quite a lot , still not the problem).
the issue is the maximum credit / usage of card which is 1500€ per month . No possibility to pay in advance the card or to pre load it in order to use more (or to increase the limit) ... on the phone they have told me that many complained about this issue but that they can’t do anything for now .
Needless to say I have already requested to cancel the card (as it can not replace another card if it only covers 1500€ per month )....
Aug 5, 2021, 8:17 am
#51
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 966
I have also a 1500€ credit limit with my All Visa card.
The biggest issue for me is that it's not possible to know the spending limit before subscribing to the card (even by reading all the small lines).
The biggest issue for me is that it's not possible to know the spending limit before subscribing to the card (even by reading all the small lines).
Sep 1, 2021, 1:18 am
#52
Join Date: Oct 2012
Location: UK
Programs: BA Silver, Marriott Titanium, Accor Plat, IHG Diamond
Posts: 651
It only took them almost 2 months to figure it out... I see that they have carried over the customer service performance from Accorhotels, so at least we won't get any (pleasant) surprises with them actually resolving problems rapidly here!
I now have the card and can see that I have a monthly limit of 2,000€
Nov 7, 2021, 9:39 am
#53
Original Member
Join Date: May 1998
Location: Paris, France
Programs: AccorHotels finished, Honors Plat, MeliaRewards Gold, SPG dead, AF Frequence+ forever
Posts: 310
New ALL/Visa Affinity card in France
ALL and Visa have launched a new affinity (debit) card on the French market.
Such a joke!
There are 3 levels :
- Pulse (cheap) 2,5 points earned for €10 spent
- Explorer (regular) 4 points earned for €10 spent
- Ultimate (expensive). 10 points earned for €10 spent.
The funny thing is that there is no bonus on spending at Accor hotels!
Marketing for dummies!
Such a joke!
There are 3 levels :
- Pulse (cheap) 2,5 points earned for €10 spent
- Explorer (regular) 4 points earned for €10 spent
- Ultimate (expensive). 10 points earned for €10 spent.
The funny thing is that there is no bonus on spending at Accor hotels!
Marketing for dummies!
Nov 7, 2021, 1:34 pm
#55
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,906
https://www.flyertalk.com/forum/acco...isa-cards.html
I have the Ultimate card. The AccorPay app and the activation process and card issuance have been without hassles and troubles sincerely. The app AccorPay is well designed and allow you to modify the settings very easily. Points are credited every month. There are some specific promos but I had no time yet to explore this and I have not yet done any booking using such promos. The only regret In have so far is that it's not working yet with Apple Pay but I have been told it will be available in a few months. So far, so good but it's certainly not a joke.
Nov 12, 2021, 1:26 am
#56
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,117
14 day withdrawal clause
Hi eveyone,
In case you want to subscribe to an All Pay Visa card, beware that somewhere in the ton of text, there is an option to renounce the 14 day withdrawal clause (renoncement à la clause de rétractation).
If you miss it as I apparently did, you will not get your card before 14 days ...
In case you want to subscribe to an All Pay Visa card, beware that somewhere in the ton of text, there is an option to renounce the 14 day withdrawal clause (renoncement à la clause de rétractation).
If you miss it as I apparently did, you will not get your card before 14 days ...
Last edited by carnarvon; Dec 14, 2021 at 10:21 am Reason: Not sure this clause exists as I got my card 3 days after posting here
Dec 14, 2021, 10:18 am
#57
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,117
Experience sharing (Ultiumate card)
After over a month of using their services, In must say that I am quite impressed by the professionalism of the concierge staff as well as of the card services.
I called them several times to ask a few questions and was treated like a VIP
!
Definitely friendlier than Amex Platinum line, which I always thought were good.
I called them several times to ask a few questions and was treated like a VIP
!Definitely friendlier than Amex Platinum line, which I always thought were good.
Feb 7, 2022, 8:48 am
#59
Join Date: May 2015
Location: RBA / TBS
Programs: AF Gold / Accor Gold / Hilton Diamond / TP Silver / A3 Gold
Posts: 2,741
Jun 11, 2022, 3:07 am
#60
Join Date: Jan 2005
Programs: Flying Blue Platinum For Life; ALL Platinum
Posts: 203
I have taken the ALL VISA EXPLORER Card which is free the first year. It comes with some benefit listed here : https://all.accor.com/loyalty-progra...l-all-visa.pdf
On the high end brand of Accor you are supposed to get a credit on food or beverage of 50 € or 50 USD for a minimum of 2 nights stay only if you booked a flexible rate identifed as "Hotel ALL - VISA dédiée"
I looked at several hotel listed as eligible but I never see such rate identified ALL Visa Rate. Do other FT member have been able to see such rate ?
So what is the experience of the ALL Visa Explorer Card ? The same benefit comes also for the Ultimate card.with also free Breakfast on the high end hotel list.
On the high end brand of Accor you are supposed to get a credit on food or beverage of 50 € or 50 USD for a minimum of 2 nights stay only if you booked a flexible rate identifed as "Hotel ALL - VISA dédiée"
I looked at several hotel listed as eligible but I never see such rate identified ALL Visa Rate. Do other FT member have been able to see such rate ?
So what is the experience of the ALL Visa Explorer Card ? The same benefit comes also for the Ultimate card.with also free Breakfast on the high end hotel list.