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The "Please post your Accor ALL Elite experiences" 2020 master thread

The "Please post your Accor ALL Elite experiences" 2020 master thread

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Old Jan 2, 20, 5:10 pm   -   Wikipost
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This thread is for reports on stays at Accor group hotels by Accor ALL members with elite status.

Before posting, please search the forum to see if the hotel already has its own thread. If it hasn't, especially if the hotel and/or location is interesting, please consider starting one. If you are planning to use the FT Hotel Review format, please be sure to post your review in a hotel-specific thread.

Please copy and paste the headings below to format your reply:

- Name of the hotel:

- What is your ALL status?

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?

- Which room did you book and which upgrade did you receive?

- How are the rooms?

- What was good and what was bad?

Good:

Bad:

- Did you get club lounge access? How was the lounge?

- What about welcome drinks, welcome amenities or any other special perks?

- Value for $ or Vouchers? Would you return?
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Old Dec 31, 19, 11:55 am
  #1  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
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Join Date: Apr 2009
Location: BRU
Programs: TK*G, Le Club Accorhotels Platinum
Posts: 6,879
The "Please post your Accor ALL Elite experiences" 2020 master thread

The "Please post your Accor ALL Elite experiences" 2020 master thread As last year please post your mini review/experiences as Accor ALL silver/gold/platinum/diamond here. For full reviews please post in the existing thread or start a new one if the hotel does not show up in a search.
starflyergold is offline  
Old Jan 2, 20, 11:11 am
  #2  
 
Join Date: Apr 2019
Location: Zagreb, Croatia
Programs: Le Club Accor (Gold)
Posts: 84
Mercure Hotel Berlin Tempelhof

Name of the hotel: Mercure Hotel Berlin Tempelhof

What is your Le Club status? Gold

Were you (or for multi-stayers were you generally) happy with the hotel/stay? Very happy

Which room did you book and which upgrade did you receive? Booked a Standard room, received a double upgrade to a Privilege room

How are the rooms? Great! Privilege (and Superior) rooms are quite large (32+ sqm) and in great condition. Privilege rooms include bathrobes, slippers, a Nespresso machine, kettle, a fridge (not a minibar, just a fridge), a sofa and two armchairs, as well as two lounge chairs, and a desk.

What was good and what was bad?

Good: The size of the room. No view to speak of, but it was very quiet and that's more important. I liked having a fridge to store my items, especially as I didn't have breakfast at the hotel (quite pricey at 19 EUR). The room was very clean, the bathroom spotless. The staff were nice and friendly.

Bad: The location is not good for tourists and first time visitors, the connections to the centre are not that great. Even though there is a direct metro line to Alexanderplatz, you lose a lot of time on travelling. The location was convenient for me, however, as I knew we would be going out to a club a few hundred meters away and it was great not to have to wait for a train in the middle of the night but simply walk back to the hotel. This is not an attractive part of the city and even though I always felt safe, there were some unpleasant characters in the metro and in the nearest metro station.

Did you get club lounge access? How was the lounge? N/A

What about welcome drinks, welcome amenities or any other special perks? Welcome drink vouchers for 2, valid for wine, beer and soft drinks. Welcome amenity was a fruit platter. Nothing extraordinary, but nice.

Value for $ or Vouchers? Would you return? Great value! I booked it on a private sale and it was 63 EUR a night, which is a terrific price for the New Year's. I would return, I was treated very well.
EcotoneHR is offline  
Old Jan 8, 20, 4:44 am
  #3  
 
Join Date: Apr 2019
Location: Zagreb, Croatia
Programs: Le Club Accor (Gold)
Posts: 84
Name of the hotel: Mercure Graz City

What is your ALL status? Gold

Were you (or for multi-stayers were you generally) happy with the hotel/stay? Very happy!

Which room did you book and which upgrade did you receive? Booked a standard room, upgraded to a Privilege room

How are the rooms? Fantastic! They were renovated a couple of years ago, but they still look and smell completely new. A bit of an "industrial feel", though, as there is no carpet in the room, just a concrete floor. Very generous amenities in the bathroom (including toothbrushes, shaving kits etc.), a huge TV with lots of channels, fantastic soundproofing, no noise whatsoever from the outside (or the inside for that matter). The room is spotless. One of the best Mercures I've been to. This was my third stay and the hotel is consistently fantastic.

What was good and what was bad?

Good: The room itself. Breakfast is great too with a huge spread. Parking garage underneath the hotel - 15 EUR per day. Nice staff.

Bad: Nothing, everything was perfect!

Did you get club lounge access? How was the lounge? No lounge

What about welcome drinks, welcome amenities or any other special perks? Welcome drink voucher for 2, valid for wine, beer and soft drinks. Welcome amenity is a bag of Manner Cubidoo chocolates, which I like very much.

Value for $ or Vouchers? Would you return? Booked during a Black Friday sale, so it was great value for money - just 70 EUR for 2 people including breakfast. I will definitely return.
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Old Jan 8, 20, 4:52 am
  #4  
 
Join Date: Apr 2019
Location: Zagreb, Croatia
Programs: Le Club Accor (Gold)
Posts: 84
Name of the hotel: Mercure Grand Hotel Biedermeier Wien

What is your ALL status? Gold

Were you (or for multi-stayers were you generally) happy with the hotel/stay? No

Which room did you book and which upgrade did you receive? Booked a Classic room, received the same as there were no available Privilege rooms (fair enough)

How are the rooms? Not good, I'm afraid. The Classic room is small and everything looks very tired and worn. The bathroom was freezing and on top of that there was no hot water in the evening. And the next morning there was no hot water in the shower.

What was good and what was bad?

Good: Breakfast was fantastic. Lots of options and even an egg station, which I don't see often in Mercure hotels. The location is good, withing walking distance of the city centre and close to the Landstrasse/Mitte station, which is where the train from the airport brings you.

Bad: The general condition of the hotel. Poor loyalty treatment.

Did you get club lounge access? How was the lounge? No lounge

What about welcome drinks, welcome amenities or any other special perks? Welcome drink for 2, valid for wine, beer and soft drinks. No welcome amenity.

Value for $ or Vouchers? Would you return? Not really, even if on sale. I won't return, no.
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EcotoneHR is offline  
Old Jan 8, 20, 5:42 am
  #5  
 
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Gold, Marriott Gold
Posts: 154
- Name of the hotel: Novotel Edinburgh Centre

- What is your ALL status? Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? So-so, but only because of the bathroom

- Which room did you book and which upgrade did you receive? Booked Standard, Double upgrade to Executive for both rooms booked.

- How are the rooms? Newly refurbished, but no real bathroom. Door directly into shower, another door directly into toilet. Basin in room. Nowhere to get changed, other than in the room. In made the room appear larger, but zero privacy. I find it hard to believe that the management sat down and decided that this was a good idea. They obviously do not share hotel rooms much.

- What was good and what was bad?

Good: Great location. 10 minutes walking distance to Royal Mile. Nice bar.

Bad: Bathroom.

- Did you get club lounge access? How was the lounge? NA

- What about welcome drinks, welcome amenities or any other special perks? Mince pies and berries for both rooms. 2 x 2 drink vouchers.

- Value for $ or Vouchers? Would you return? Great value in the winter sale. Would only return if I was travelling alone due to the bathroom layout, which is a real shame.
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Castleford Tiger is offline  
Old Jan 8, 20, 5:50 am
  #6  
 
Join Date: Apr 2019
Location: Zagreb, Croatia
Programs: Le Club Accor (Gold)
Posts: 84
Originally Posted by Castleford Tiger View Post
Door directly into shower, another door directly into toilet. Basin in room. Nowhere to get changed, other than in the room.
Sounds a lot like Ibis Budget. I can't believe this is actually catching on.
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Old Jan 8, 20, 5:23 pm
  #7  
 
Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 477
Originally Posted by Castleford Tiger View Post
- Name of the hotel: Novotel Edinburgh Centre

- Value for $ or Vouchers? Would you return? Great value in the winter sale. Would only return if I was travelling alone due to the bathroom layout, which is a real shame.
For what I know, the new room layouts being rolled out come in a few flavours - there should be rooms with closed bathrooms available as well, though that would mean the room department didn't do a good job assigning rooms to you...


Originally Posted by EcotoneHR View Post
Name of the hotel: Mercure Grand Hotel Biedermeier Wien

Good: Breakfast was fantastic. Lots of options and even an egg station, which I don't see often in Mercure hotels. The location is good, withing walking distance of the city centre and close to the Landstrasse/Mitte station, which is where the train from the airport brings you.

Value for $ or Vouchers? Would you return? Not really, even if on sale. I won't return, no.
For all of the so-so stuff I can say about Viennesse hotels and service, breakfasts there are really good there. Most hotels will get you eggs made to request, though not necessarily cooked in open view. BTW, you can now take trains that will stop at a number of train stations in the city, including a lot of them taking you to the Hauptbahnhof. On that note - if you want a really impressive and value-for-money Mercure, go for the Mercure Raphael - if I could, I'd basically live there (in one of their top-floor rooms with a terrace facing the Theatre), and it might have actually been cheaper than my current living arrangements
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Old Jan 9, 20, 1:48 am
  #8  
 
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Gold, Marriott Gold
Posts: 154
[QUOTE=JTCz;31926100]For what I know, the new room layouts being rolled out come in a few flavours - there should be rooms with closed bathrooms available as well, though that would mean the room department didn't do a good job assigning rooms to you...

Thanks JTCz. This was my first experience of the open bathroom concept at a Novotel, although I have stayed at a Flemings in Germany with a clear glass shower cubicle in the middle of the room!

In terms of choice, how is anyone supposed to know? All the rooms on the website show closed bathrooms and there is no way to select the type. Presumably, you book and then call? Personally I have never had to select a bathroom type in order to avoid something which IMHO is so badly designed. Just seems an example of 'style' of practicality to me.

CT
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Castleford Tiger is offline  
Old Jan 12, 20, 3:39 am
  #9  
 
Join Date: Feb 2015
Location: Australia
Programs: Le Club Accor Platinum H Honors Diamond
Posts: 389
- Name of the hotel: Ibis Styles Petitenget Bali

- What is your ALL status? Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Extremely


- Which room did you book and which upgrade did you receive? Superior room with balcony . That was the highest category I believe


- How are the rooms? More than sufficient with the usual vibrant colours associated with Ibis Styles


- What was good and what was bad?

Good: Staff were awesome. On the main thoroughfare Bars and restaurants all walkable 15 mins walk to beach if required. Approx 2 kms to Seminyak



Bad:

Pool wasn't the biggest limited sun beds and wasn't really designed to capture the sun rays to heat it up

- Did you get club lounge access? How was the lounge? NA

- What about welcome drinks, welcome amenities or any other special perks? 2 x drinks vouchers for anything,bottles of water daily


- Value for $ or Vouchers? Would you return? Absolutely stunning value ,for the 5 nights we only payed $220 Aus DSO=RED HOT ROOMS ACCOR PLU, BED AND BREAKFAST
Great place to stay if in need of budget price without budget service !

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Old Jan 12, 20, 3:57 am
  #10  
 
Join Date: Feb 2015
Location: Australia
Programs: Le Club Accor Platinum H Honors Diamond
Posts: 389
Name of the hotel: Pullman Legian Beach Bali

- What is your ALL status? Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Extremely


- Which room did you book and which upgrade did you receive? Lowest category de luxe room ,received 3 room upgrade to 1 bedroom suite


- How are the rooms?
Lounge room with sofa, tables and chairs flat screen tv. Bedroom king size bed, flat screen tv, mini bar fridge, separate bathroom and separate toilet. 2nd bathroom as well in the suite. Plenty storage space

- What was good and what was bad?

Good: Staff were awesome.Excellent recognition regarding status. Every time card was produced from breakfast to drinks around pool always thanked for loyalty. 2 pools ,1 was on the ground floor ,the 2nd was 3rd floor infinity pool. Restaurant was good but very busy breakfast times



Bad: Very busy at breakfast times sometimes had to wait for table availability. Unfortunatelty only place for happy hour for drinks was at the infinity pool bar and not anywhere else on site


Both pools had limited sunbeds and filled up rather quickly

- Did you get club lounge access? How was the lounge? NA

- What about welcome drinks, welcome amenities or any other special perks? 2 x drinks vouchers we got signature cocktails worth $16 so very good. Variety of little food and nibbles packs along with birthday cake the day after check in which was a great gesture I thought. Access to 7 bottles of water a day if required


- Value for $ or Vouchers? Would you return? $1500 aus for 7 nights which wasn't bad for festive period of Christmas and New Year (great upgrade made it even better). Certainly would return for sure. Staff again were awesome
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Old Jan 12, 20, 4:10 am
  #11  
 
Join Date: Feb 2015
Location: Australia
Programs: Le Club Accor Platinum H Honors Diamond
Posts: 389
Name of the hotel: Pullman Reef Casino Cairns

- What is your ALL status? Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Extremely as is favourite hotel North of Brisbane


- Which room did you book and which upgrade did you receive?DELUXE ROOM, 1 KING SIZE BED, TRINITY INLET VIE WS WITH SPA
unfortunately Junior suites were all booked out and front manager was very apologetic about situation but did give us what he considered the next best room available and 8 extra drinks vouchers as way of an apology which came in very handy indeed



- How are the rooms?
Even the basic rooms here are quite large in comparison to other hotels Never disappointed
- What was good and what was bad?

Good: Staff were awesome. Location is excellent Tamarind Restaurant is simply fantastic for dinner. Pool on top floor and never busy drinks and food service available if required


Bad: They've redesigned Restaurant where breakfast is served and now when entering staff cannot see patrons as usually busy around other side of restaurant


- Did you get club lounge access? How was the lounge? NA

- What about welcome drinks, welcome amenities or any other special perks? 2 x drinks vouchers only for limited drinks choice. Fruit platter and bottle of wine


- Value for $ or Vouchers? Would you return? 6 nights cost $750 aus which is a steal at this hotel really . We'll be back again later in year
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Old Jan 12, 20, 9:22 am
  #12  
 
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,804
We stayed at this hotel in 2018 and found the bathroom to be fine. I mean it was odd with the washing sink nearly sticking out in the middle of the room near the mini bar. For singles, couples or families i can't see this being a problem. The main thing is the total area given actually normal for the price you pay to stay at this hotel. I think some people are getting confused. Ibis budget has shared bathrooms I think with multiple rooms? This does not share the bathroom with any other room.
tris06 is offline  
Old Jan 13, 20, 1:18 am
  #13  
 
Join Date: Apr 2019
Location: Zagreb, Croatia
Programs: Le Club Accor (Gold)
Posts: 84
Originally Posted by tris06 View Post
Ibis budget has shared bathrooms I think with multiple rooms?
Not in my experience, no. In Ibis Budget hotels I've stayed at the set-up was the same as described above: no proper bathroom, a washbasin in the room, a shower cubicle in the middle of the room and a separate toilet. Nothing was shared with other rooms.
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EcotoneHR is offline  
Old Jan 13, 20, 1:52 am
  #14  
 
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 796
Originally Posted by EcotoneHR View Post
Not in my experience, no. In Ibis Budget hotels I've stayed at the set-up was the same as described above: no proper bathroom, a washbasin in the room, a shower cubicle in the middle of the room and a separate toilet. Nothing was shared with other rooms.
The shared bathroom hotel is the F1 in France.

Accor are bringing out some "hostel" type rooms in Budgets and F1, where you can have a bed for about 20 or so. I have seen these in the Toulouse area .
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Old Jan 15, 20, 8:43 pm
  #15  
 
Join Date: Jan 2020
Programs: Qantas, IHG, Accor, Marriot, Radisson, Hertz
Posts: 1
- Name of the hotel:

Singapore Clarke Quay

- What is your ALL status?

Diamond.

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?

Yes.

- Which room did you book and which upgrade did you receive?

Standard. Upgraded to Premier Room - on premier floor (executive lounge floors).

- How are the rooms?

Good. Nice layout toward the Marina Bay. As always with this hotel something (or many things) in the room don't work well. E.g. no pressure in water, or some lights don't work, or air-con is not really working. I have stayed here over 30 times and its always something. Just a little old.

- What was good and what was bad?

Good: View, and executive lounge standout. Staff work hard to make things right.

Bad: Rooms a bit dated and generally have problems with them.

- Did you get club lounge access? How was the lounge?

Yes. Staff are excellent. Selections at evening tapas limited and quite busy now (used to be much quieter).

- What about welcome drinks, welcome amenities or any other special perks?

Don't bother me as I use lounge. But I get some but rarely use.

- Value for $ or Vouchers? Would you return?

Good. Getting more expensive and thus less value for money. Hear its closing down and changing brands at some point but which will be a shame.

Last edited by overAccor; Jan 15, 20 at 10:26 pm
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