New ALL website and app issues. Post here!
Mar 4, 2020, 4:31 am
#153
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Dear members,
Thank you very much for your feedback, we have investigated the issue, which will be resolved soon.
Best regards,
Amy
Thank you very much for your feedback, we have investigated the issue, which will be resolved soon.
Best regards,
Amy
Last edited by AccorHotels Concierge; Mar 5, 2020 at 8:16 am
Apr 11, 2020, 2:48 am
#154
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
SInce Accor credited each status member with the 50% status points "covid-19", in my points history, I see a random list of stays mixed from various years (2015, 2018, 2019) 
Apr 11, 2020, 4:21 am
#157
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 966
Apr 11, 2020, 4:42 am
#158
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
could not resist ... the force was too great ....
"These aren't the stays you're looking for."
The total randomness of the stay list brought back some good and mixed memories though .....
Apr 11, 2020, 6:58 am
#159
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
But, that issue seems to have resolved itself as of this morning.
Apr 11, 2020, 3:39 pm
#160
Join Date: May 1998
Location: australia
Posts: 5,762
Apr 12, 2020, 2:51 am
#161
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Not resolved for me. Here is what I see (look at dates). And the next line below what you see on the screenshot is a stay from 2009 !!
Apr 12, 2020, 7:32 am
#162
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
Upon closer inspection, I see that mine is resolved on the website. But when I check the app, my points history is also still messed up. So, I guess they only partially resolved it.
Jun 15, 2020, 5:57 pm
#165
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,137
Now that I'm using this facility I am reminded of the strange quirks this website had, and still has. Moving the calendar forward leads one to believe the website changes are working well, until one decides to move the calendar backward.