escape4

For people who had IT issues in previous sales, where did you get help? I e-mailed fairmont at buyatab dot com on Friday with screen shots and never got a response.

CanadaDH

There are comments on their Facebook post from people who had issues, and were subsequently looked after, after reaching out on that channel.

A couple of sales ago when I had problems, I contacted Buyatab directly, and they also resolved the issue. However, that was while the sale was still active.

escape4

Thanks I will try FB if all fails. I also contacted the buyatab e-mail during the sale but still no response many days later.

escape4

I sent 5 e-mails to fairmont at buyatab dot com, all unanswered. I sent a request to Accor Customer service via the online form twice, both unanswered. I contacted Fairmont via FB, no response. So I am now trying a 4th avenue: perhaps Amy AccorHotels Concierge can help? I mean I want to send money to Fairmont and nobody wants it?

SkyteamEP

lifeexperiences.ca is having a 15% off promo with code LASTMIN15 valid until December 25, 2021,11:59 PM ET. Not the best offer we've seen.

CanadaDH

When I had an issue with my purchases a few sales ago, I seem to recall I reached out to Buyatab via the phone number on the website, and spoke to a live agent. She was very helpful. They're based in Vancouver, so even though it's Christmas Eve, they might still be open for a few more hours.

SkyteamEP

15% discount on life experience certificates until Monday February 14th 11:59 PM PT with code VDAYGIFTS22

patty canuck

Am I dreaming this: 04 May 2022 is the next 20% bonus ... as per the updated web page:

https://www.fairmont.com/egiftcard-rules-regulations/

On this page - CAD, USD, EUR AND GBP - sorry for not noticing this if this was there last year ( I don't remember this), but is this old or new in EUR and GBP also? GREAT NEWS

CanadaDH

That's as expected. The spring sale has typically been the week before Mother's Day.

They added the other currencies recently. It was certainly there on the last sale, and maybe the one before that. But, yes, it is good news.

escape4

Thanks for bringing it up, good news. I dread the day the semi-annual gift card sale will not happen.

nexusCFX

Hi folks. Never done this before but I have a 14K CAD stay at Chateau Lake Louise in June so this interests me greatly.

The terms seem to very specifically call out that the bonus is per credit card per cart. So am I correct in thinking I can just do this promo twice under my own name without any trickery, as long as it's two $5000 USD checkouts, with different CC used for each?

Also, worth at all to ask the hotel to pre-apply these in advance of my stay or should I just do it at the front desk? Coming from Marriott, sometimes the workers struggle processing gift cards. Maybe CanadaDH can chime in on experiences at CLL.

CanadaDH

As long as you use a different credit card, you can make as many purchases as you like. Buy $2,000, $2,000 and $1,000 in each shopping cart.

You don't need to wait to checkout to apply them to your room account, and I normally don't wait, either. However, I've never tried in advance of my arrival. I normally just find a time when they're not too busy, and leave them with a stack of certificates. It does take them a bit of time, since they need to be entered manually, one by one, into the gift card terminal. If you're on the Gold floor, I would just hand them some certs, and go have breakfast, and they may have them done by the time you finish eating. I'm in the habit of marking up every gift card with a note saying "Property of..." with my name and member number, and writing my room number on each before handing them over. Never had a problem.

CanadaDH

I should add that some hotels do struggle more than others. I just checked out of the Fairmont Grand Hotel Geneva yesterday. They managed to redeem the card, but she had to check her notebook on how to do it, and had to go find the terminal and plug it in. Clearly, they don't see a lot of gift card requests there! Fortunately, the stay was only 1 night after flying in and driving out the next morning, so I only needed to redeem a single certificate.

CanadaDH

Announced on the Fairmont facebook page today.

FlyerGoldII

Quote:
Now is the perfect time to save! Our annual Mother’s Day e-gift card bonus sale returns on Wednesday May 4, 2022, from 2-5pm EDT only. Purchase a Fairmont or Willow Stream Spa e-gift card and receive a 20% bonus e-gift card free.

https://bit.ly/GiftCardTerms_2022



Did not most prior Fairmont gift card sales take place on Fridays?

PS-are Fairmont gift cards bought at these sales event only valid at Fairmont hotels, or at other L'Accor hotels as well?