Points/Stay Posting Date
Oct 28, 2019, 2:41 pm
#1
Original Poster
Join Date: Nov 2017
Posts: 86
Points/Stay Posting Date
I wasn't sure how to search for this but what date is used for determining when points are earned? Is it the date of arrival or date of departure? I have a stay that begins on December 31st but we check out on January 5th. For purposes of determining which year in which my stay and amount spent will count towards, will it be 2019 or 2020?
Thanks,
Thanks,
Oct 28, 2019, 5:47 pm
#3
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,729
That's interesting. When I look at the points history in my Accor account, the date associated with every one of of my points earning transactions is the check-in date, not the check-out date. I would have thought the points would therefore count in the year associated with the referenced posting date of the points in the account history. But Accor IT certainly does mysterious things.
Oct 30, 2019, 10:19 am
#4
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 361
That's interesting. When I look at the points history in my Accor account, the date associated with every one of of my points earning transactions is the check-in date, not the check-out date. I would have thought the points would therefore count in the year associated with the referenced posting date of the points in the account history. But Accor IT certainly does mysterious things.
I had a stay Dec 30, 2017 - Jan 1, 2018 and it counted for 2017 status.
Checking the app, it shows "Transaction date: Dec 30, 2017".
Oct 31, 2019, 1:45 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,909
That’s not the Accor rule. As said by Starflyergold, the checkout date is determining which year it counts for. And I experience it every year as I always stay in a Accor hotel, checking in around the 29 or 30/12 and out on the 1st or 2nd. Do not be confused by the list of stays displayed in the app where you can eventually see the stay listed in the previous year. If the hotel did differently and if you are not happy with it, you may ask for a correction.
Oct 31, 2019, 2:52 pm
#6
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 361
That’s not the Accor rule. As said by Starflyergold, the checkout date is determining which year it counts for. And I experience it every year as I always stay in a Accor hotel, checking in around the 29 or 30/12 and out on the 1st or 2nd. Do not be confused by the list of stays displayed in the app where you can eventually see the stay listed in the previous year. If the hotel did differently and if you are not happy with it, you may ask for a correction.
I'm sure it counted for 2017 (and not 2018, the checkout date) because I needed those 2 nights to qualify for status.
If that matters, the stay was in Hong Kong so the timezone could have been a factor - it shouldn't, but again, Accor IT can't be trusted.