"Suite Night Upgrades" from 2020
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#1
Original Poster
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond; Meliá & HH & Marriott & Radisson Gold
Posts: 5,112
"Suite Night Upgrades" from 2020
This thread is intended to gather information about the "Suite Night Upgrades" that are being introduced as part of the Accor Live Limitless programme when it replaces Le Club at the end of 2019.
This thread supplements the existing general thread about the new ALL programme, which contains information and speculation about multiple aspects of the new scheme.
It will be useful to add and maintain a wiki, focussing on 'hard' information that is of practical use. Questions to be answered include:
In time we will see whether this thread is also a good home for reports of how the "suite nights" benefit is handled in practice by different properties across brands, countries and/or regions. I suspect we'll add threads as time goes on, in which case linking from the wiki will be helpful.
This thread supplements the existing general thread about the new ALL programme, which contains information and speculation about multiple aspects of the new scheme.
It will be useful to add and maintain a wiki, focussing on 'hard' information that is of practical use. Questions to be answered include:
- How do I earn "suite night upgrades"?
- When can eligible members use their guaranteed suite upgrades?
- When do suite upgrades expire (last dates for reservations or stays)?
- What are the requirements for a booking to be eligible for a suite upgrade (room type/category and/or rate)?
- Can they be applied to existing bookings, or only to new reservations?
- Are they subject to capacity controls and/or caprice?
- When will upgrades be confirmed?
- Will there be a waiting list system?
In time we will see whether this thread is also a good home for reports of how the "suite nights" benefit is handled in practice by different properties across brands, countries and/or regions. I suspect we'll add threads as time goes on, in which case linking from the wiki will be helpful.
#3
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M Senator / ALL Diamond / Hertz President Circle
Posts: 751
Good idea !
I talked yesterday with a Sofitel GM about the new ALL program and he did not know anything about it
Neither he knew about the 2 levels introduced (Diamond & Invitation only).
To be implemented early 2020, he confirmed me they should receive clear informations and guidelines in November
I talked yesterday with a Sofitel GM about the new ALL program and he did not know anything about it
Neither he knew about the 2 levels introduced (Diamond & Invitation only).
To be implemented early 2020, he confirmed me they should receive clear informations and guidelines in November
#6
Suite Night Upgrade (SNU) criteria will be indexed basing on the room type booked and the corresponding room with the description of SUITE in the name. So that would normally mean something like Basic Room -> Junior Suite. Hotels are not allowed to re-designate room descriptions.
Higher room types are indexed to higher Suites.
The Suite you'd be able to get would be shown during booking and immediately confirmed.
Higher room types are indexed to higher Suites.
The Suite you'd be able to get would be shown during booking and immediately confirmed.
#7
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels

Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,276
Suite Night Upgrade (SNU) criteria will be indexed basing on the room type booked and the corresponding room with the description of SUITE in the name. So that would normally mean something like Basic Room -> Junior Suite. Hotels are not allowed to re-designate room descriptions.
Higher room types are indexed to higher Suites.
The Suite you'd be able to get would be shown during booking and immediately confirmed.
Higher room types are indexed to higher Suites.
The Suite you'd be able to get would be shown during booking and immediately confirmed.
#8
#10
And then pray the hotel doesn't downgrade you.
#15
Original Poster
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond; Meliá & HH & Marriott & Radisson Gold
Posts: 5,112
Of course some members will get lucky but the assumption should be that you'll get what you're entitled to and no more.