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Staying the night before points expire - what happens?

Staying the night before points expire - what happens?

Old Jun 24, 2019, 6:09 pm
  #1  
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Staying the night before points expire - what happens?

awardwallet says my points expire 1 July from non-activity (last hotel stay March 2018; I am Accor Silver)
I have a stay checking-in 30 June, checking-out 1 July

Will my (few) points be safe?

Last edited by shuuy; Jun 24, 2019 at 6:38 pm
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Old Jun 24, 2019, 8:02 pm
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Originally Posted by shuuy
awardwallet says my points expire 1 July from non-activity (last hotel stay March 2018; I am Accor Silver)
I have a stay checking-in 30 June, checking-out 1 July

Will my (few) points be safe?
This is a very unsafe situation. You need to explain your case at check-out and tell them to post your points immediately, hoping theyll do it which is never certain. Your chances to loose your points are quite high IMO.
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Old Jun 24, 2019, 10:24 pm
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Yeah, if you have more than 2000 points I'd highly recommend just using them for your upcoming stay or risk losing them.
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Old Jun 25, 2019, 1:58 am
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I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
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Old Jun 25, 2019, 3:32 am
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Originally Posted by Firsttime4me2
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
In my experience, as long as your stay begins prior to the new year, and you do not have any back-to-back stays - it should all get posted in 2020 and count toward your 2020 balance.
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Old Jun 25, 2019, 3:34 am
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Originally Posted by Firsttime4me2
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
I've stayed over the new year period for the last several years at Accor properties, the points always posted as per the check-out day, i.e. in the new qualification year. One scenario where you might have an issue is if you total stay consists of two or more consecutive bookings.
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Old Jun 25, 2019, 7:00 am
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Originally Posted by Firsttime4me2
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
you need to checkout in 2020 and it will be OK.
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Old Jun 25, 2019, 5:22 pm
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Originally Posted by Goldorak

This is a very unsafe situation. You need to explain your case at check-out and tell them to post your points immediately, hoping theyll do it which is never certain. Your chances to loose your points are quite high IMO.
Could I book a different room using an award, and then cancel it (within cancellation terms) to then get the points back?
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Old Jun 25, 2019, 5:26 pm
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Originally Posted by shuuy
Could I book a different room using an award, and then cancel it (within cancellation terms) to then get the points back?
No.
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Old Jan 11, 2024, 11:29 pm
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New experience - points expired 23 Dec. Stayed 26-29 Dec, and points still there.
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Old Jan 12, 2024, 12:15 am
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Originally Posted by shuuy
New experience - points expired 23 Dec. Stayed 26-29 Dec, and points still there.
Are you Accor Plus ?
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