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-   -   Any “traitor” Accor-ist inside this group ? (https://www.flyertalk.com/forum/accor-all-accor-live-limitless/1951361-any-traitor-accor-ist-inside-group.html)

Dav77 Jan 16, 19 10:17 am

Any “traitor” Accor-ist inside this group ?
 
Ok, I know that to betray an hotel chain is different than to betray one’s wife ... 😃 but I feel a little bit guilty since yesterday, when I have started to join seriously Marriot reward program ...

this year i will try to keep Accor Platinum and get Marriot Platinum both (after have been undecided with Hyatt - mainly for SLH group), starting from gold membership, thanks to Amex Plat status match.

i’ sure I will be able to do it, since it means 60+50 nights per year


Basically I was tired (and annoyed in some cases) to stay in some Novotel’s or Mercure’s at some Italian cities where I travel often for business, or to don’t have any opportunity to sleep at some cities where Accor doesn’t have any property.

But also to have more opportunities to redeem free nights, especially in USA, to be able to stay sometimes at W’s or JW Marriot’s ...and to see ...how much is green the grass on the other side ...

Do any other of you loyal Accor-ists still have high tier on any other hotel chain ?

Some comments about it ?

🤗

starflyergold Jan 16, 19 10:53 am

Bonvoy to you! ;) I used to keep Hilton Diamond for a while but realised that the grass is not always greener on the other side. There are pros and cons to any loyalty programme but I do like the simplicity of the Le Club programme. Some elements are getting tedious (after more than 10 years the IT problems are just exhausting, no lifetime membership is another). It all depends on your travel patterns. For me Accor has the best geographic coverage, others might have different experiences. I also rarely travel to France, so I am lucky in that regard :D

Dav77 Jan 16, 19 11:48 am


Originally Posted by starflyergold (Post 30662199)
Bonvoy to you! ;) I used to keep Hilton Diamond for a while but realised that the grass is not always greener on the other side. There are pros and cons to any loyalty programme but I do like the simplicity of the Le Club programme. Some elements are getting tedious (after more than 10 years the IT problems are just exhausting, no lifetime membership is another). It all depends on your travel patterns. For me Accor has the best geographic coverage, others might have different experiences. I also rarely travel to France, so I am lucky in that regard :D

in fact, I need to start to think also to my future ...since i’m getting old .. 😃 and lifetime membership could be very important in 23 years 10 months 3 days and 34 seconds ...

Bonvoy ...😂 ... i’ve started a new program also to try to keep more distance with the French ...but i’ve realized there is no way to live without them ...




BSBtraveller Jan 16, 19 12:39 pm

I have it with Radisson and IHG - used to have it with Hilton which was the best IMHO, but the least beneficial in Australia where I live. As pointed out previously, the grass isn’t always greener, but the IT (ALWAYS) is. Accor is a love hate for me, but Sofitel is usually my favourite experience even before I had status.

gilbertaue Jan 16, 19 2:18 pm

Traitors.

Traitors...!

TRAITORS!!!!


ALL OF YOU!!!


:D
​​​

exploreaswego Jan 16, 19 2:19 pm

We are Plat Premier in Marriott, soon to be Titanium in the Bonvoy program (the name still baffles me), Diamond with Hilton and Platinum with IHG (which gives us practically no benefits besides upgrades). Our fav travel destination is definitely the beaches in Asia and South America, but even with the joint effort of SPG, we faced this problem with Marriott, is that their properties are very centralized. Take BKK for example, we don't want 10 properties within 0.2 miles radius in Sukhumvit, we want options to be near night markets or other districts near central world mall, so this is where Accor comes in for us, we only justify booking with Accor when they are actually cheaper than hotels.com/booking.com when they have those private sale. So like most had mentioned, it depends where you travel, if you can find reasonable properties in your path, go ahead and be loyal. If not, there is always, hotels.com.

For what's worth, Marriotts in the US are not worth the hype, they look great as a branding perspective, but you get very lousy recognition in the states because they are flooded with elites here. Think a JW in downtown Chicago, you can have up to 10-20 plats check in at any given time day, there is only so much free suites inventory you can give away. And the lounge is small, usually packed with families. Overall, you will always get much better perks in Asia.

I'm only "member" with Accor, but this is just my 2 cents with Marriott..

kaizen7 Jan 16, 19 4:31 pm

The Ritz-Carlton Rewards Bonvoy Ambassador
and Le Club Accor Hotel Gold

Cat88L3 Jan 16, 19 5:12 pm

I'm Hilton Diamond *shrugs* lol

Kobetraveller Jan 16, 19 9:03 pm

I have moved in the opposite direction starting last year.

I completely agree that choice of Loyalty programme/s depends on your main travel destinations (regions), and that the grass is not always greener elsewhere. I will also add that benefits of elite status can be cut by these massive Hotel chains depending on economic conditions/average hotel occupancies, and agree that elite status does not necessarily work as we hope when there are lots of other guests with the same or higher status in the hotels we choose.

Anyway, I can only comment on my recent move to Accor staying so far in only four Southeast Asian countries: Malaysia (my base), Indonesia, Singapore and Cambodia. (Next target: Thailand)

For three years I have held Marriott's Bonvoy Ambassador status (new and current name). I became eligible when it was just SPG Ambassador (old Starwood), then the status name changed to Marriott Platinum Premier with Ambassador.

Anyway, here in Southeast Asia I have been extremely happy with Accor and am winding down my association with Marriott. I keep the status until February 2020 but my final paid Marriott Stay was June 2018. Since then I have just been redeeming nights with Marriott until my points balance reaches zero.

We all know that Accor's IT and centralized customer service needs to be improved. So does Marriott's now. For me, they cancel each other out.

However, I am extremely happy with the quality, range and number of Le Club participating Accor properties in Southeast Asia. We now have top class brands such as Raffles and Banyan Tree (as well as Fairmont and Sofitel), Orient Express is coming and then there are a huge number of more affordable properties (Pullman, Novotel, Grand Mercure, Mercure), as well as the very affordable economy brands, and a few smaller but interesting brands such as MGallery, Angsana etc. I am also content with the various Points promotions. Importantly, for me, I have been extremely happy with Platinum treatment at many/most Accor properties, depending on the particular management culture, staff numbers and attitudes. I have not missed "Ambassador" treatment at these properties at all.

Anyway, taste in hotels/Platinum treatment is very subjective. I just want what works for me and do not want to compete with anybody or convert anybody or get angry at anybody who doesn't like what I like.

And I also agree that excellent value with Platinum type benefits can also be found with OTAs such as Agoda etc etc. Judging from the many informative contributions and photos uploaded here, I may not be quite so content with Accor if I were mainly staying in Europe or North America. So as a European I can understand your interest in allying yourself with a second chain.

If you want to be serious with Marriott status then I suggest aiming for 75 nights to qualify for Titanium status (the new name for Platinum Premier). Otherwise you may find that there are too many other guests who are above you in the pecking order when you check into many hotels.

Good luck to you !

tris06 Jan 16, 19 11:43 pm

And Marriot wouldn't work for me as 75 nights is about double my usual nights per year. I did stay 1 night at an IHG hotel last year because I had an account with them (atleast get some points) and at JFK airport there is no Le Club option. Accor I can do it with status points and Asia overall just has more options than other brands.

I will draw down my account in 2020 to clear out my points (Looking to be 130k plus) so zero or very little spending of cash but a soft landing to gold in 2021 to extract most value.

Who knows after that point.

fransknorge Jan 17, 19 12:47 am

Hilton Gold here, I was also driven away from Accor due to their Customer Service and inconsistency. Using both works for me (plus IHG from time to time too). Having said that 2019 seems I will stay mostly at Accor hotels due to the place I am going where Hilton is not really present.

Castleford Tiger Jan 17, 19 2:44 am


Originally Posted by fransknorge (Post 30665075)
Hilton Gold here, I was also driven away from Accor due to their Customer Service and inconsistency. Using both works for me (plus IHG from time to time too). Having said that 2019 seems I will stay mostly at Accor hotels due to the place I am going where Hilton is not really present.

I am Hilton Gold also. Recently I have reduced my stays with Accor and will continue to do so (used to be Plat with 60+ nights). Basically, their incompetent Customer Service and poor IT are driving me away. They must know how bad these things are but seem not to care.

Dav77 Jan 17, 19 2:44 am

Very interesting points of view

60 (accor) + 75 Marriot for plat-titanium could be a realistic target to achieve, considering free night redemption and even considering just an average risk of divorce ... (but, “status” first, then the rest ! 😃)

my problem is that half of my country is quite completely uncovered by both (and any other) hotel chain .. east cost and south of Italy, so I have to “waste” 10 nights per year staying at “no brand” hotels.

I understand that especially in USA I would have so many “competitors” with same (or higher) status than mine, but i’m Mainly interested more in Lounge access and free breakfast than upgrade

I would resume, as main reasons of my betrayal:

-too low quality at too many Novotel’s in Italy (I believe AC and Courtyard Hotels - same price level - are better)

-really low Accor offer in USA

-we don’t like Accor options in Thailand (except Bangkok) , mainly at Ko Samui and Phuket, where we have an holiday almost once per year

so it’s really true is very personal choose

sfo Jan 17, 19 6:02 am

I am now Accor only. I generally use Ibis or Ibis Styles and find that none of the other hotel chains in Europe or Asia can beat their prices
I don't need all the upscale service that most members want/desire.
I maintain my "gold" status each year and I am happy with it. I do stay at a few Novotel and Mercure when the price is right or comparable to Ibis, usually when there is a sale.

I do have some IHG rewards points, about 110,000 and hopefully one day I can use them up.

Other than that I will stick with Accor, my price range, and Ibis or Ibis Styles my hotel types.

1P Jan 17, 19 8:03 am

I only use Accor in France, and then by no means exclusively. Best Western (in France and Italy) and Relais du Silence also figure somewhat.

Despite acknowledging my status in the program, Accor have consistently failed to credit me with points for any stays during the past 7 years. I have no idea why this happens (it began with a stay at a Moscow Ibis in 2012 and has continued ever since), and repeated phone calls have achieved no result. So now I only stay with them when there is a Mercure in town that is the best choice.

In the US, it will normally be Hilton, now that Marriott have downgraded me in the new merged program,though I do have several Marriott stays booked in places where it is a more convenient option.

kaizen7 Jan 17, 19 8:06 am

I tried to keep my Accor gold just because they acquire fairmonts raffleses and banyan trees.


Dav77 Jan 17, 19 9:55 am


Originally Posted by 1P (Post 30666085)
I only use Accor in France, and then by no means exclusively. Best Western (in France and Italy) and Relais du Silence also figure somewhat.

Despite acknowledging my status in the program, Accor have consistently failed to credit me with points for any stays during the past 7 years. I have no idea why this happens (it began with a stay at a Moscow Ibis in 2012 and has continued ever since), and repeated phone calls have achieved no result. So now I only stay with them when there is a Mercure in town that is the best choice.

In the US, it will normally be Hilton, now that Marriott have downgraded me in the new merged program,though I do have several Marriott stays booked in places where it is a more convenient option.

...no points for 7 years ?? 😯

how is that possible?

BotB Jan 17, 19 10:44 am

As others have said, it depends on where you travel, your budget and your tastes as all of these will influence where you feel comfortable and can afford as well as what is available.

I'd expect many if not most on FT to be trying to game the system where possible with status matches, good promotions, leverage of points, etc...

In my case, I use Hilton as my main program and put about 1/3 of my total nights per year their way. They have coverage where I end up most weeks in the office and the points earning is fair plus breakfast is a nice benefit. Lots of negatives just like any other program though.

Accor used to be my second go to program (I was originally a Plat through Amex) and still stay enough to get Gold easily but not quite enough now to get Plat as my Vienna experience has me going elsewhere these days. I generally love the Sofitels and the Pullman/MGallery concepts, the breakfasts are good but never free and points or IT is abysmal with Accor. I don't travel to France so can still use Accor :)

I now tend to be more freelance with other chains or private hotels for the rest of the time and split between a few chains where they are good hotels and are convenient for that destination (Hyatt, Rosewood, Melia, etc...)

I have no qualms about using independents or hotels not in a chain I regularly use anymore though, there is no loyalty from either side anymore, only convenience on both sides and that is a good thing to remember these days.

Safe travels, as others have said, the grass is a different shade over there, it is not greener, however, you may like to sample that shade now and then.

Goldorak Jan 17, 19 3:30 pm

Definitely the grass is not always greener elsewhere.
In APAC, no doubt Accor/LCAH is great (the same can likely be true for other hotel groups), but I am very happy with Accor there (100% of my stays or close to).
In Europe, LCAH treatment is not the best in France (except Pullman/Sofitel), but is not bad at all usually in the rest of Europe, so 90% of my stays are with Accor (100% when I have the choice and control).
In the US, legacy Accor is very good but little presence. New properties (Fairmont) are out of my personal and business budget. I travel a lot there and so stay a lot at Hilton, SPG/Mariott, Hyatt properties. Most of them are disappointing and even very poor sometimes. I spread a lot between the big groups and so am only Silver in some of the programs. But I have been Hilton Gold many times and have never been impressed by benefits (I mean not more than with Accor). Starwood properties (excluding Sheraton) are better usually.
- South America : I don't travel a lot there, but I mostly stay at Accor properties and had great stays.

The lack of life-time status with Accor is becoming worrisome...

escape4 Jan 17, 19 5:33 pm


Originally Posted by Kobetraveller (Post 30664590)
Anyway, here in Southeast Asia I have been extremely happy with Accor and am winding down my association with Marriott.

I am extremely happy with the quality, range and number of Le Club participating Accor properties in Southeast Asia. We now have top class brands such as Raffles and Banyan Tree (as well as Fairmont and Sofitel), Orient Express is coming and then there are a huge number of more affordable properties (Pullman, Novotel, Grand Mercure, Mercure), as well as the very affordable economy brands, and a few smaller but interesting brands such as MGallery, Angsana etc. I am also content with the various Points promotions. Importantly, for me, I have been extremely happy with Platinum treatment at many/most Accor properties, depending on the particular management culture, staff numbers and attitudes. I have not missed "Ambassador" treatment at these properties at all.


Originally Posted by Goldorak (Post 30667978)
In APAC, no doubt Accor/LCAH is great (the same can likely be true for other hotel groups), but I am very happy with Accor there (100% of my stays or close to).

Interesting views, I have the opposite experience so I would like to hear more details about what led both of you to this conclusion? Especially for APAC.

I find that not enough Accor hotels have lounges so that limits the value of Platinum status relative to other hotel chains. In addition, in my experience suite upgrades are less frequent at Accor although I am sure that varies a lot depending on which hotels you go to and what cities so others could very well argue for the contrary and we can all be right. It comes down to doing the research in advance to know which individual properties are stingy and which ones have great elite benefits. So I end up being flexible of my choice of hotel chains based on feedback from FTers on individual properties.

Yes Accor has a wide range of brands, but so do others, no? From Hampton Inn to Waldorf for Hilton, from Aloft to St.Regis for Starwood / Marriott, and from Hyatt Place to Park Hyatt for Hyatt. So I am not sure I am missing much in that range that I would feel Accor is helping me materially by offering something others do not have.

In 2019 I intend to renew Accor Platinum in large part because it's easy to achieve on spending if you stay mostly at Fairmonts so I only need a handful of nights to get it done. But that means the lion's share of my night count will go to Marriott+Hilton+Hyatt to renew top tier at those chains and Accor is my #4 choice.

In many cities where there is a Fairmont I am facing the situation where I can get free lounge + breakfast + suite upgrades at competing chains, or a more modest room upgrade at Fairmont, no lounge, and no breakfast, although with better service and sometimes better hardward. Sometimes Fairmont can still come out ahead, but many times the answer is no. In cities where there is a Sofitel at least I get breakfast unlike Fairmont, but many of Sofitels do not have a lounge so there is a similar disincentive to stay at Sofitel when there is a JW Marriott or Grand Hyatt across the street.

Overall I am happy with Hyatt Globalist but they do not have much footprint so by default they cannot get the majority of my stays. Those go to Hilton+Marriott/Starwood. No program is perfect but I do find the grass greener outside of Accor. That said, Accor has some good properties in some parts of the world so I am not tossing them to the curb - there is some value there.

The key is to have a balanced and thoughtful approach.

kaizen7 Jan 17, 19 8:22 pm

Currently I concentrate my stays at Marriott and Accor. Marriott do have more options in luxury segments (Accor catching up with recent acquisition) but Accor have more footprints in Australia and Asia.

So far combination of Accor and Marriott serve me pretty well in terms of hotel availability.

Accor status point qualification and Fairmonts Raffleses and Banyan tree inclusion make it easier for me to qualify in LCAH

Kobetraveller Jan 17, 19 9:34 pm

Lots of very interesting contributions from different FTers who are finding, or have found what works best according to particular interests, experiences and travel patterns.

@escape4: Thank you for your very comprehensive and balanced summary of your conclusions which are obviously based on a huge amount of personal experience. I don't disagree with anything you write, and cannot add anything from my own experiences. Accor is working very well for me now with my travel patterns however I fully agree that a balanced approach is the way to go, and that no chain is perfect. I am certainly envious that you can obtain top tier status with four of the biggest hotel chains ! That sounds ideal.

And I definitely agree that is very useful to identify particular properties (within the same brand) which are either overly stingy or overly generous and make repeat bookings accordingly. I really learn from the amenity/lounge/mini-review reports (as well as the excellent full reviews) . . . both positive and negative . . . which are posted here.

And I also agree with @BotB that going freelance with independent hotels can be very rewarding, especially with promotional packages that provide top tier-like benefits . . . and especially when big hotel chains reduce Loyalty benefits.

Ikaz Jan 18, 19 3:30 am

Accor used to be my chain of choice as it was easy to earn plat status with the bonus points offers and I could plan enough UK stays for the "Stay 3x2 nights and earn 6000 points" and burn all of my points when staying in Sofitels in Asia where the cost/quality is very high as a platinum member.
When Accor added the AccorHotelsArena to their portfolio of rewards, I was really pleased at it is an experience that me and my partner really enjoy. I have booked a couple of events that I wasn't really interested in just because we have enough points and like spending the weekend in Paris.
What I like about a chain is to be able to earn with cheaper hotels in Europe and get the rewards of top-tier status from the luxury hotels in Asia, Accorhotels is perfect in this sense as all hotels we have stayed at in Asia have had a lounge so we get free breakfast and usually an amazing treatment as platinum members.

Now my situation has significantly changed and most of my stays are in the UK for work and outside the UK for leisure. We plan our holidays fairly last minute too, so I can no longer make use of the Accor 6000 points promos as I can't book in advance.

Looking at 2018, I stayed ~170 nights in hotels, 80% of these nights were for work.
My main clients were in the middle of nowhere so no points earning this year from stays. 90% of my work stays were booked directly with the hotel.

My main trip this year was 3 weeks in Asia. As I am no longer platinum with accor, we didn't include a single accor stay (as a platinum I would usually stay at Sofitel hotels) and I stayed in Marriott/Hilton hotels instead.
Our 1-off stays wouldn't be enough to qualify for platinum with Accor any more, so it is more valuable to go for the IHG accelerate promos, and have shifted our random nights there.

All of this leads to a year where I have soft landed to Silver with Accor with only 2 stays.

This year will be very different and I have a lot more opportunities to book chains for work, I just need to decide on a chain that will most benefit me for leisure trips really.

Sisyphus1carus Jan 18, 19 4:29 pm

I was Platinum with Accor for 3 years but have barely done any stay with them since and have dropped to Gold and now Silver (God bless soft landings).
I have €1,000 worth of their points to use up and being Plat when I do would be nice but no chance !!

I have since got myself to Hilton Diamond (8 stay status challenge to be fair but I did have 20 stays in the last two months of 2018 and already have 25 lined up for 2019 and at least double that to go) and the IHG Spire (through hitting the stay requirement).

So yes I guess I am a traitor.

I would certainly start using Accor again if they gifted me Platinum for a year or two to entice my stays back their way. I did enjoy Accor Plat and felt I had some great treatment by some of the hotels & staff because of it.


Anyone know if they status match ?

Dav77 Jan 19, 19 2:10 am


Originally Posted by Sisyphus1carus (Post 30672697)
I was Platinum with Accor for 3 years but have barely done any stay with them since and have dropped to Gold and now Silver (God bless soft landings).
I have €1,000 worth of their points to use up and being Plat when I do would be nice but no chance !!

I have since got myself to Hilton Diamond (8 stay status challenge to be fair but I did have 20 stays in the last two months of 2018 and already have 25 lined up for 2019 and at least double that to go) and the IHG Spire (through hitting the stay requirement).

So yes I guess I am a traitor.

I would certainly start using Accor again if they gifted me Platinum for a year or two to entice my stays back their way. I did enjoy Accor Plat and felt I had some great treatment by some of the hotels & staff because of it.


Anyone know if they status match ?

not “officially”, for what I know.

Nothing on Accor website, nothing by credit cards

Maybe you can try to send an email.

tris06 Jan 19, 19 4:33 am

Sorry to be harsh but to be honest it was not hard to get platinium until even a few years ago. Too many people would love to get a few perks for little loyalty. Plat qualification really toughened up in 2016 to 2017.
I think 1 person a year or two ago complained Accor took away their plat membership when they got it for free (Some sign up) and did like 2 stays over a couple of years. Accor learnt a lesson I think.

I think it is a little better now with less plats too. I rack up 40,000-50,000 points each year with promos currently which easily qualified under the old program. Now I barely get over the 14k for plat. With some added benefits like the free breakfast in Asia (hopefully expanded worldwide), soft landings introduced (big plus) plus it seems some hotels are going above a beyond to make their top members happy (Impressed Raffles was upgrading above junior suite from what we hear)and personally some fantastic treatments last year.

Status matches for airlines and hotels are less common than before (5-10yrs ago) that is for sure. My preffered airline offered elite membership like candy to a baby for elites from competing alliances. It has not been offered for a few years which tells you something.

I think status matches maybe could work if the company required you to book non refundable stays over a certain value before gifting a status match.

remymartin Jan 19, 19 7:34 am

I qualified for Starwood Platinum six years in a row (with a few backup programmes). Due to the culture shock called the merged with MaRiot, I'm no longer a happy camper and started switching to Accor late last year. This year I will go for Hilton Diamond, Accor Gold or Plat and IHG Plat.

Dav77 Jan 19, 19 7:58 am


Originally Posted by remymartin (Post 30674426)
I qualified for Starwood Platinum six years in a row (with a few backup programmes). Due to the culture shock called the merged with MaRiot, I'm no longer a happy camper and started switching to Accor late last year. This year I will go for Hilton Diamond, Accor Gold or Plat and IHG Plat.

it’s funny,... “unhappy” Accor guests run to Marriot and “unhappy” Marriot gusts run to Accor 😃

Even if I think it’s normal, we should meet at the middle of our way and drink a beer at least 😃

1P Jan 19, 19 11:23 am


Originally Posted by Dav77 (Post 30666533)


...no points for 7 years ?? 😯

how is that possible?

I wish I knew! I kept asking and they kept being unable to tell me. Obviously there is some kind of computer glitch with my account, but they can't find it, so I gave up on using them as my default France chain, as mentioned above.

Kagehitokiri Jan 19, 19 1:06 pm

sometimes good to not worry about programs, and just pick hotel/airline

especially if not traveling on business nor exclusively via credit card points

sycokid Jan 20, 19 4:39 am

Used to be Diamond Hilton but as my lifestyle is self funding found Accor Platinum choice/prices here in Australia far superior to that of Hilton and much better choice of lounges (although not necessarily better I may add ) so had to let one lapse and chose to stick with Accor
For instance we have lounges as follows what I know of
2 Brisbane
1/2 Gold Coast (Fri night managers drinks 1 hr Novotel )
4 Sydney
3 Melbourne
1 Adelaide
Not sure whether there is any other ones since the recent integration of other brands now in Accors grasp.

PabloM Jan 21, 19 3:58 am

I’m with mst of you based in Australia and Asia. I think for most Aussies, the easiest program to get Plat status is Accor - they have the biggest footprint - soon to be even bigger with Mantra coming into the program, which means we will have huge choice in all the major centers now, as well as most regional cities.

I tried to do Hilton Diamond doa few years back when they did their big comp, but for the price, it was only the Adelaide Hilton that could compete on most occasions - otherwise Hilton has always seemed so much more expensive than Accor.

Plus, the AccorPlus card makes prices and meals even more affordable with 10% off rooms and up to 50% off meals in APAC.

its only hard for us when we go to the US.

Dav77 Jan 21, 19 4:19 am

Another “plus” I see the other reward programs have is something more than Plat elite

Accor doesn’t has anything more after 60 nights (often much less by points) you achieve Plat elite.

no milestone bonus, no free night/s bonus, nothing as “Suite upgrade” or something like that

i think they should reward more on that

nrouxel Jan 23, 19 2:31 am

I mainly travel in Europe and particulary France, LCAH is my first loyalty program. I have been hilton Diamond (status match) because I needed to stay in Rotterdam, where Hilton si much better situated than the two Novotels.
I am also Nordic Choice Platinium, because there are no Accor Hotel in Norway, Finland and Sweden (except one Ibis Style).
My choice depends mainly on the location of hotels.

lingua101 Jan 23, 19 3:39 am

There is no one program that fit all or even fit you all the time.

I was focusing on my SPG in the past 3-4 years as they gave good benefit for Platinum member and they have reasonably hotel.

I was quite fed up with Accor especially after they change the program (and only the base point count toward elites) and also with APlus.

But with the recent change with Marriott, I may reconsider Accor. I really hope Accor put the hotels in order. If Accor manages to do that I will give most of the business back to Accor.

Nick Art Jan 24, 19 3:14 pm

Considering that Accor has murdered my Fairmont program and everything else it has done I feel more betrayed by the program than vice versa.

TomMM Jan 25, 19 12:32 pm

Hilton gold and moved to Accor for no reason other than trying something different. I must be low maintenance. Never experienced any issues with either program.

HanoiIG Jan 26, 19 12:40 pm


Originally Posted by Dav77 (Post 30662030)
Ok, I know that to betray an hotel chain is different than to betray one’s wife ... 😃 but I feel a little bit guilty since yesterday, when I have started to join seriously Marriot reward program ...

this year i will try to keep Accor Platinum and get Marriot Platinum both (after have been undecided with Hyatt - mainly for SLH group), starting from gold membership, thanks to Amex Plat status match.

i’ sure I will be able to do it, since it means 60+50 nights per year


Basically I was tired (and annoyed in some cases) to stay in some Novotel’s or Mercure’s at some Italian cities where I travel often for business, or to don’t have any opportunity to sleep at some cities where Accor doesn’t have any property.

But also to have more opportunities to redeem free nights, especially in USA, to be able to stay sometimes at W’s or JW Marriot’s ...and to see ...how much is green the grass on the other side ...

Do any other of you loyal Accor-ists still have high tier on any other hotel chain ?

Some comments about it ?

🤗

I am extremely loyal to Accor for so many reasons. We have Sofitels in NY, PHL, DC, CHI and LA which is pretty much where we go in US. We are regulars at Legend Metropole and Saigon Plaza so are always treated the best. Not sure if we would if not Platinum but it's so easy to earn the status. We spent a week at the Metropole and a night in Saigon and are halfway there already! We also frequently visit Berlin, Munich and Vienna, at least often enough to be known and we've been to about 30 properties around the world. Now that Fairmont is there we did SF and London(The Savoy is amazing!) and will be in Seattle and Banff later in the year. Yeah the program isn't perfect but so easy to use the points!

We had status match Hilton Diamond and got lucky with Maldives villa redemption and Tokyo. It ran out so have Gold from a credit card. We're members of IHG and SPG/Marriott/Ritz Carlton but don't use them very much. I do like having a backup for places that don't have a Sofitel or Fairmont. Have had some success with M Gallery but not thinking Ibis is in our future :-)

For us, when there is a Sofitel it's almost always our choice, except Singapore and Bangkok where my wife insists on Mandarin Oriental as we have long history with those particular properties. But, this ain't about me, other than to say status is useful but relationships are everything. Most upgrades are "when available" and if you have a person you can dial direct at a hotel, it makes a world of difference as does having a GM or other manager make a call or email on your behalf.

Especially in the US, I think it's important to have backup. We usually stay in Hamptons when on a road trip so Hilton points but breakfast already included. Some other Hiltons though it's good to be at least Gold for free breakfast though it varies what they give you.

HanoiIG Jan 26, 19 12:41 pm


Originally Posted by Dav77 (Post 30680972)
Another “plus” I see the other reward programs have is something more than Plat elite

Accor doesn’t has anything more after 60 nights (often much less by points) you achieve Plat elite.

no milestone bonus, no free night/s bonus, nothing as “Suite upgrade” or something like that

i think they should reward more on that

I agree selfishly as we got nearly triple the necessary points last year.

Dav77 Feb 1, 19 5:36 am

Just a first impression on Marriot compared with Accor rewards, after 7 stays

-points/extra points/bonus points credited always after 24 hours from check out.

-App always works without any problem/bug

-received upgrade at next category room on 5/7 stays (actually Marriot Gold, running for Plat challenge- 16 nights in 3 months)

-no welcome drink policy at Marriotts

-higher quality at AC Hotels/Four Points by Sheraton/Courtyards/Moxys than at Novotel’s in Italy (same price level) on most of stays


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