2018 Status Points, how's it going?
Dec 13, 2018, 5:14 pm
#136
Join Date: Mar 2016
Location: MEL
Programs: QF GA NZ WN. Accor+ Bonvoy IHC
Posts: 250
My last stay (Sofitel Broadbeach) took me from 59 to 61 nights which should make me platinum but 48hrs later no activity showing up and I’m still gold. Does anyone here have an idea of how long until points post? I never usually look because I don’t generally care, but I’d like to be platinum before my next stay in 5 days.
Dec 13, 2018, 6:42 pm
#137
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
My last stay (Sofitel Broadbeach) took me from 59 to 61 nights which should make me platinum but 48hrs later no activity showing up and I’m still gold. Does anyone here have an idea of how long until points post? I never usually look because I don’t generally care, but I’d like to be platinum before my next stay in 5 days.
Dec 13, 2018, 8:14 pm
#138
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
My last stay (Sofitel Broadbeach) took me from 59 to 61 nights which should make me platinum but 48hrs later no activity showing up and I’m still gold. Does anyone here have an idea of how long until points post? I never usually look because I don’t generally care, but I’d like to be platinum before my next stay in 5 days.
If this does not work, if you are an Accor Plus member, have found Accor Plus very helpful and willing to upgrade status manually in this sort of situation.
Good luck!
Dec 14, 2018, 12:16 am
#139
Join Date: Mar 2016
Location: MEL
Programs: QF GA NZ WN. Accor+ Bonvoy IHC
Posts: 250
I would recommend contacting the Reservations or Front Office Manager and ask them to post the points manually, as you have an upcoming stay.
If this does not work, if you are an Accor Plus member, have found Accor Plus very helpful and willing to upgrade status manually in this sort of situation.
Good luck!
If this does not work, if you are an Accor Plus member, have found Accor Plus very helpful and willing to upgrade status manually in this sort of situation.
Good luck!
Dec 14, 2018, 1:41 am
#140
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,152
Miserable.
Only ONE of the stays in the second half of this year posted points/nights automatically (and they were not credited to me, but my roommate instead, despite me reserving and paying for the room). And getting the other stays to credit correctly will take LeClub Support another half a year I suppose.
So right now, despite having spent quite some money and nights, I have zero nights and zero points. Lovely.
So annoying.
Only ONE of the stays in the second half of this year posted points/nights automatically (and they were not credited to me, but my roommate instead, despite me reserving and paying for the room). And getting the other stays to credit correctly will take LeClub Support another half a year I suppose.
So right now, despite having spent quite some money and nights, I have zero nights and zero points. Lovely.
So annoying.
Dec 14, 2018, 7:36 am
#141
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Miserable.
Only ONE of the stays in the second half of this year posted points/nights automatically (and they were not credited to me, but my roommate instead, despite me reserving and paying for the room). And getting the other stays to credit correctly will take LeClub Support another half a year I suppose.
So right now, despite having spent quite some money and nights, I have zero nights and zero points. Lovely.
So annoying.
Only ONE of the stays in the second half of this year posted points/nights automatically (and they were not credited to me, but my roommate instead, despite me reserving and paying for the room). And getting the other stays to credit correctly will take LeClub Support another half a year I suppose.
So right now, despite having spent quite some money and nights, I have zero nights and zero points. Lovely.
So annoying.
AH Customer Service for a change has nothing to do with this.
All points are posted by the hotels and are at fault if they're not posted.
Dec 16, 2018, 9:51 am
#142
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,621
Yes, the best plan is to contact the hotel. I did that for a stay in October, mainly because they wrote to me asking how the stay was and the manager left her email address. The points issue was resolved very quickly, possibly because it was a new hotel (Ibis) and they wanted everything to go well. But contact the hotel, try to get the email address of the manager. They'll sort it out for you.
Dec 17, 2018, 2:20 pm
#143
Join Date: Mar 2016
Location: MEL
Programs: QF GA NZ WN. Accor+ Bonvoy IHC
Posts: 250
Yes, the best plan is to contact the hotel. I did that for a stay in October, mainly because they wrote to me asking how the stay was and the manager left her email address. The points issue was resolved very quickly, possibly because it was a new hotel (Ibis) and they wanted everything to go well. But contact the hotel, try to get the email address of the manager. They'll sort it out for you.
Dec 17, 2018, 3:51 pm
#144
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,621
The individual hotels themselves somehow replace the dodgy Accor customer service, depending on the nature of the problem you have. They seem keen for us to have an experience and stay without issues.
Dec 17, 2018, 7:39 pm
#145
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
I have a question regarding status over the new year.
I have a stay booked, checking in 30 December and checking out on 1 January. Will these status points and nights be credited to my 2019 status, or will I get zero nights and status points when they post in early January (much like airlines give zero status for flights before the new year).
I have a stay booked, checking in 30 December and checking out on 1 January. Will these status points and nights be credited to my 2019 status, or will I get zero nights and status points when they post in early January (much like airlines give zero status for flights before the new year).
Dec 17, 2018, 8:41 pm
#146
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
I have a question regarding status over the new year.
I have a stay booked, checking in 30 December and checking out on 1 January. Will these status points and nights be credited to my 2019 status, or will I get zero nights and status points when they post in early January (much like airlines give zero status for flights before the new year).
I have a stay booked, checking in 30 December and checking out on 1 January. Will these status points and nights be credited to my 2019 status, or will I get zero nights and status points when they post in early January (much like airlines give zero status for flights before the new year).
Dec 17, 2018, 11:53 pm
#147
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Dec 18, 2018, 7:25 am
#149
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
Well not really. We live in Shenzhen. Hong Kong is crazy for New Years Eve and hotels are either booked out or asking 400+ USD per night (example Novotel Nathan Road). By the way that reminds me, Why Pullman Hong Kong (Currently sold out on my app) says it is booked out and therefore cannot be booked when Plat members are supposed to have guaranteed ability to book rooms at the full rack rate 48hrs + or earlier?
Anyway We decided to go to Dongguan forum again for 1 night which is an okay hotel within an hour travel time. We were tempted to go to Sofitel Foshan but it is a bit far for the 1 night. The Facebook badge was an afterthought, 100 points does not get me really excited though every bit helps on top of my 90,000 points currently.
Dec 18, 2018, 10:03 am
#150
Join Date: Apr 2015
Location: Wrocław, Poland
Programs: SK *S, LH *S; Accor ALL Gold
Posts: 231
Didn't really plan to do this - Gold is enough for me - but somehow got enough points to get me pass the Platinum threshold for the first time ever last weekend.
Wonder if that'll change anything, as the formal differences between Gold and Plat don't seem that interesting to me (lounges sound great, but then I don't leave Europe often), but maybe I'll get upgrades more frequently?
Wonder if that'll change anything, as the formal differences between Gold and Plat don't seem that interesting to me (lounges sound great, but then I don't leave Europe often), but maybe I'll get upgrades more frequently?