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-   -   do e-rewards transfers extend points? (https://www.flyertalk.com/forum/accor-all-accor-live-limitless/1863777-do-e-rewards-transfers-extend-points.html)

iancanton Aug 28, 2017 3:23 pm

do e-rewards transfers extend points?
 
i believe it has always been the case that the le club terms and conditions were either unclear whether points transferred from partners such as e-rewards or qatar airways extended the life of existing le club points by 12 months or actually said that members had to stay in a qualifying accor hotel to prevent points from expiring.

does anyone know for certain whether e-rewards transfers, under the 2017 rules (and actual practice, if different), will keep alive existing points for another year?

ian. :)

jbeckett Aug 28, 2017 5:35 pm

Yes, they do. I have transferred points within the past month and observed that the expiration date becomes one year exactly from the date the points are credited to the account.

monahos Aug 29, 2017 4:00 pm


Originally Posted by jbeckett (Post 28747640)
Yes, they do. I have transferred points within the past month and observed that the expiration date becomes one year exactly from the date the points are credited to the account.

Where do you see this?

My dashboard only shows:
'xxxxx REWARDS POINTS Valid for life*'
(* Subject to staying in a participating hotel at least once a year)

'Validity of your status 31/12/2017'.

I have been searching for an answer to whether this 'once a year' meant once per calendar year, or if points were valid 12 months from accrual as in the past. All of my friends and family have some status, and their accounts only show the same info as mine.

Are you perchance Classic level? If so, and if Accor shows points expiration date instead of status expiration date for Classics, this would be very useful information.

jbeckett Aug 29, 2017 4:20 pm

Wait until they send you a promotional e-mail. It will show how many points you have and the actual expiration date. I don't see the expiration date on the web site.

At the top of any promotional e-mail that I receive, I see -

My Name
xxxxxx Rewards points (1)
Until: 09/08/2018

Card Platinum :
xxxxxxxxxxxxxxxxxx
Until: 31/12/2017

Based on what I have seen, if you earn a point, it extends your validity for one year from the date that the point is credited.

monahos Aug 29, 2017 5:15 pm

You are right!

Dozens of Accor emails, and for some reason I always overlooked this information, perhaps because I subconsciously dismiss dates not in US format when reading English...

And, coincidentally, I can confirm that my points' expiration date correspond to my latest e-rewards redemption, which came after my last Accor stay.

iancanton Aug 31, 2017 3:45 pm


Originally Posted by jbeckett (Post 28752505)
Wait until they send you a promotional e-mail. It will show how many points you have and the actual expiration date. I don't see the expiration date on the web site.

At the top of any promotional e-mail that I receive, I see -

My Name
xxxxxx Rewards points (1)
Until: 09/08/2018

Card Platinum :
xxxxxxxxxxxxxxxxxx
Until: 31/12/2017

Based on what I have seen, if you earn a point, it extends your validity for one year from the date that the point is credited.

thanks! this is extremely useful information!

ian. :)

Sisyphus1carus Dec 18, 2017 5:19 am

How can I tell online when my points expire ?
I can see when my current status expires but can't seem to find a points expiry date ! I must be doing something wrong.

sosafan Dec 24, 2017 7:20 pm


Originally Posted by Sisyphus1carus (Post 29187446)
How can I tell online when my points expire ?
I can see when my current status expires but can't seem to find a points expiry date ! I must be doing something wrong.

You are not doing anything wrong. I can't tell from the website either. But when I get a promotional email, it is at the top. If you don't
get promotional emails, I'm sure there is a way to sign up for them.

Maelstrom Dec 24, 2017 8:22 pm

Just out of interest, how did you score your invitation to the E-Rewards panel for LeClub?
The link on the PARTNERS page just links to the E-Rewards home page, with no way to sign up because it is "invite only".
I was thinking about contacting Le Club CS to see if I can score an invite?

AccorHotels Concierge Jan 11, 2018 2:25 am

Dear members,

To clarify the subject, Reward points received through our partners allow the retention. The points are valid for life as long as you book a stay generating points at least once a year. Please let me know if you need any other information.

Best,

Amy

maplenight Feb 6, 2018 9:04 pm

Sorry just to re-confirm:

Rewards points received through the partners allow the extension of the points validity, right? Do I need to book a stay generation points once every year at the same time? If yes, is it once every calendar year? Thank you!


Originally Posted by AccorHotels Concierge (Post 29278115)
Dear members,

To clarify the subject, Reward points received through our partners allow the retention. The points are valid for life as long as you book a stay generating points at least once a year. Please let me know if you need any other information.

Best,

Amy


OTPorBust Nov 5, 2018 11:17 am

I signed up with the email for the opinions, bonus points have posted but it does not seem to have extended the points expiry date

prmetime Nov 11, 2018 1:57 pm

First time posting on this forum. I wanted to share that I recently redeemed e-rewards points in August and October. I have no stays in the past 2 years, but have a booking for July 2019. My expiry date is Oct 30/19.

OTPorBust Nov 28, 2018 5:32 pm

UPDATE, after one month, approximately, my opinions points, have extended the expiration from the date of that activity. So my points were due to expire in March 19, but now, because of the surveys, they expire Nov 19

prmetime Nov 28, 2018 7:31 pm


Originally Posted by ceber (Post 30477714)
UPDATE, after one month, approximately, my opinions points, have extended the expiration from the date of that activity. So my points were due to expire in March 19, but now, because of the surveys, they expire Nov 19

Excellent!


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