Platinum/Gold Welcome Amenities at Accor Hotels
Dec 14, 2018, 8:39 am
#346
Join Date: Jan 2016
Programs: HH Diamond IHG Spire Accor Gold BW Diamond
Posts: 85
Dec 14, 2018, 11:52 am
#347
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Dec 16, 2018, 1:06 pm
#348
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
Mercure Riga Center
No amenity this time (earlier they've usually given a small bottle of Balsam). But they did upgrade me to a junior suite.
No amenity this time (earlier they've usually given a small bottle of Balsam). But they did upgrade me to a junior suite.
Dec 17, 2018, 2:20 am
#349
Join Date: Sep 2015
Programs: Accor Platinum, IHG DA
Posts: 664
Pullman Kuala Lumpur Bangsar
Dec 17, 2018, 11:09 am
#350
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Always nice Platinum welcome at the best Accor property in Milan - MGallery La Gare
upgrade from Standard to Deluxe room at high floor and some chocolate + (very) small plumcake
really nice hotel, considering the price not so expensive (140€/night excluding breakfast)
upgrade from Standard to Deluxe room at high floor and some chocolate + (very) small plumcake
really nice hotel, considering the price not so expensive (140€/night excluding breakfast)
Dec 17, 2018, 2:59 pm
#351
Join Date: Jan 2016
Posts: 407
Sofitel Bangkok Sukhumvit
Platinum
They forgot the welcome amenity. In the end, they gave 1000 rewards points...
Platinum
They forgot the welcome amenity. In the end, they gave 1000 rewards points...
Dec 17, 2018, 7:40 pm
#352
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
Dec 18, 2018, 4:29 am
#353
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Dec 18, 2018, 7:19 am
#354
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,586
Sofitel Frankfurt: 2 macaroons, not exactly overwhelming.
Dec 18, 2018, 9:04 am
#355
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Not just macaroons: parsley, chive and sorrel macaroons!
Dec 19, 2018, 1:24 am
#356
Join Date: Jun 2017
Location: Bangkok
Posts: 8
Hotel ibis Styles Bangkok Khaosan Viengtai
Status Silver
Welcome amenities 2 big chocolate chip cookies
Status Silver
Welcome amenities 2 big chocolate chip cookies
Last edited by tonoz; Dec 19, 2018 at 1:45 am
Dec 19, 2018, 8:45 am
#357
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
This stuff was waiting for me today at... home. Together with platinum card. Neither champagne nor chocolate this time, not to mention apple. In my opinion, the welcome amenity could have been a little more unisex.
Dec 20, 2018, 11:24 pm
#358
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Hotel: Swissotel The Stamford (Singapore) (Club Lounge closed for renovation until sometime in January hence the current Welcome Amenity and benefits)
Status: Platinum
Vip Treatment: Booked cheapest room with APAC discount and 2,000 points and upgraded to larger room on 55th floor with stunning view of Marina Bay. Benefits will no doubt change when Club Lounge reopens. Welcome drink voucher, and 10 am early check in given the day before. Bottle of red wine and chocolates in room. $50 voucher for use between 6-8 pm in Lobby restaurant in place of closed Club Lounge.
Reaction: First time in a Swissotel. A stunning property connected to a swanky shopping mall and the Fairmont. A normal Lounge on the 70th Floor. About 8 ~10 self check in machines in lobby with staff there to help. Very high tech building. About 900 rooms, I think, with two sets of elevators for lower and higher floors respectively. The Singapore $50 F&B voucher was quite enough for a decent meal and drink but guests who like to eat and drink a lot would be much better off waiting for the Club Lounge to reopen. Excellent service from all staff.
Status: Platinum
Vip Treatment: Booked cheapest room with APAC discount and 2,000 points and upgraded to larger room on 55th floor with stunning view of Marina Bay. Benefits will no doubt change when Club Lounge reopens. Welcome drink voucher, and 10 am early check in given the day before. Bottle of red wine and chocolates in room. $50 voucher for use between 6-8 pm in Lobby restaurant in place of closed Club Lounge.
Reaction: First time in a Swissotel. A stunning property connected to a swanky shopping mall and the Fairmont. A normal Lounge on the 70th Floor. About 8 ~10 self check in machines in lobby with staff there to help. Very high tech building. About 900 rooms, I think, with two sets of elevators for lower and higher floors respectively. The Singapore $50 F&B voucher was quite enough for a decent meal and drink but guests who like to eat and drink a lot would be much better off waiting for the Club Lounge to reopen. Excellent service from all staff.
Last edited by Kobetraveller; Dec 22, 2018 at 2:58 pm
Dec 20, 2018, 11:47 pm
#359
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Hotel: Swissotel Merchant Court (Singapore) (Club Lounge operational)
Status: Platinum
Vip Treatment: Booked cheapest room with APAC discount and 2,000 points and upgraded to larger room on Club Lounge Floor (11th Floor) with view of Clarke Quay. Welcome drink voucher, and 9 am early check in given the day before.
Reaction: The second Swissotel in Singapore. None of the high tech features of The Stamford but a wonderful staff and very adequate Club Lounge.
Status: Platinum
Vip Treatment: Booked cheapest room with APAC discount and 2,000 points and upgraded to larger room on Club Lounge Floor (11th Floor) with view of Clarke Quay. Welcome drink voucher, and 9 am early check in given the day before.
Reaction: The second Swissotel in Singapore. None of the high tech features of The Stamford but a wonderful staff and very adequate Club Lounge.
Last edited by Kobetraveller; Dec 21, 2018 at 11:20 am
Dec 21, 2018, 12:22 am
#360
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Hotel: So Sofitel Singapore (No Club Lounge)
Status: Platinum
Vip Treatment: Booked three Stays with cheapest room (So Cozy) with APAC discount and 2,000 points and upgraded to So Urban once and So Studio twice. Extremely stylish, attractive rooms and hotel. Only 5 or 6 floors from memory. Welcome drink voucher and 10 am early check ins given for each Stay. Welcome Amenity was either fruit and chocolate, or fruit or chocolate. Free mini bar and free drawer with small snacks.
Reaction: First time in a So Sofitel. Very distinctive and artistic design with iPhone and iPad. Breakfast buffet not huge but high quality. Excellent staff in FO and restaurant. Concierge staff made mistakes . . . extremely courteous but did not seem very well organized. Initially very disappointed when Concierge failed to organize a requested Airport transfer which led to some frustration and time wasting at the airport. Thanks to ready availability of a brand of taxis with credit card machines was able to get to the hotel without having prepared Singapore dollars. Had called the hotel using airport wifi to find out what was going on so they were expecting me. I was very impressed with the welcoming attitude of front desk who immediately refunded my taxi fare from airport although I did not request it. Interesting Mango juice Welcome drink at check in provided in a test tube, separate from the normal Welcome drink. No particular view from rooms.
End of Singapore tour.
Status: Platinum
Vip Treatment: Booked three Stays with cheapest room (So Cozy) with APAC discount and 2,000 points and upgraded to So Urban once and So Studio twice. Extremely stylish, attractive rooms and hotel. Only 5 or 6 floors from memory. Welcome drink voucher and 10 am early check ins given for each Stay. Welcome Amenity was either fruit and chocolate, or fruit or chocolate. Free mini bar and free drawer with small snacks.
Reaction: First time in a So Sofitel. Very distinctive and artistic design with iPhone and iPad. Breakfast buffet not huge but high quality. Excellent staff in FO and restaurant. Concierge staff made mistakes . . . extremely courteous but did not seem very well organized. Initially very disappointed when Concierge failed to organize a requested Airport transfer which led to some frustration and time wasting at the airport. Thanks to ready availability of a brand of taxis with credit card machines was able to get to the hotel without having prepared Singapore dollars. Had called the hotel using airport wifi to find out what was going on so they were expecting me. I was very impressed with the welcoming attitude of front desk who immediately refunded my taxi fare from airport although I did not request it. Interesting Mango juice Welcome drink at check in provided in a test tube, separate from the normal Welcome drink. No particular view from rooms.
End of Singapore tour.
Last edited by Kobetraveller; Dec 22, 2018 at 3:06 pm