Platinum/Gold Welcome Amenities at Accor Hotels
#151
#152
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,090
Ibis Skopje City Centre
Status: Platinum
Definitely appreciated this as, 1, I don't typically receive a welcome amenity in Ibis, and 2, I only made the reservation about an hour before I arrived, so impressed to find this waiting for me. Also, while I find whole fruits much more photogenic, I actually much preferred having the fruit chopped up already. Was more pleasant to eat. Ha.
Status: Platinum
Definitely appreciated this as, 1, I don't typically receive a welcome amenity in Ibis, and 2, I only made the reservation about an hour before I arrived, so impressed to find this waiting for me. Also, while I find whole fruits much more photogenic, I actually much preferred having the fruit chopped up already. Was more pleasant to eat. Ha.
#153
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
#154
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,188
Mercure Frankfurt Airport.
Platinum.
Can I have our drink voucher please?
Huh?
Drink voucher. Free drinks.
**discusses with colleague** Drinks in bar, or minibar.
What about my free drink voucher?
No
You're denying me my Accor Platinum free welcome drink? (companion adds "willkommen trinken")
** way more discussion, blah blah blah **
Oh yes. Here.
** All discussion I didn't transcribe was in German, which I do not speak.
Don't even get me started on the crapshow that was check-in. Starting with me having to go slightly around the counter to catch the attention of the employees in the back room because no one was at the check-in counter. And the literally empty airport shuttle trying to leave without attempting to load any passengers.
Platinum.
Can I have our drink voucher please?
Huh?
Drink voucher. Free drinks.
**discusses with colleague** Drinks in bar, or minibar.
What about my free drink voucher?
No
You're denying me my Accor Platinum free welcome drink? (companion adds "willkommen trinken")
** way more discussion, blah blah blah **
Oh yes. Here.
** All discussion I didn't transcribe was in German, which I do not speak.
Don't even get me started on the crapshow that was check-in. Starting with me having to go slightly around the counter to catch the attention of the employees in the back room because no one was at the check-in counter. And the literally empty airport shuttle trying to leave without attempting to load any passengers.
#155
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Diamond
Posts: 5,642
After testing them all, some several times, I concluded that all the Accor options around FRA are really poor, both for soft and hard products. This is an area where Accor has to be forgotten.
#156
Join Date: Sep 2017
Programs: Accor Plus platinium, Marriott silver, GHA platinium, Hhonors Gold, Krisflyer Silver
Posts: 130
Got a bottle of wine at swissotel the stamford in Singapore. It was not placed in my room on arrival but i had to phone the reception to get it.
i could also choose a bottle of house red or house white at so sofitel Singapore
#157
Original Poster
Join Date: Dec 2015
Programs: Accor Live Limitless, Accor Plus, World Of Hyatt
Posts: 475
Hotel: Swissotel Merchant Court, Singapore
Status: Platinum
VIP Treatment: Some Chocolates and Fruits. Adequate in my opinion for the class of hotel. Turn Down service included even more Chocolates.
Status: Platinum
VIP Treatment: Some Chocolates and Fruits. Adequate in my opinion for the class of hotel. Turn Down service included even more Chocolates.
#158
Join Date: Sep 2017
Programs: Accor Plus platinium, Marriott silver, GHA platinium, Hhonors Gold, Krisflyer Silver
Posts: 130
i got the exact same offerings though i had to call the reception to have them sent to me. Only the box of four was in the room. Agreed decent considering its four star status.
#159
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,090
Stayed at same Ibis Skopje as a week ago. Same fruit plate, but this time was wrapped. They also put a safe, a kettle and a refrigerator into my room. Much appreciated. (Same room as last time, but none of those were here before)
#160
Join Date: Oct 2009
Location: Udon Thani, Thailand
Programs: TK E,*G, A-Club G
Posts: 869
Novotel Cha Am Beach Resort
status: Gold
VIP treatment: Welcome letter, nice set-up with chocolates
Reaction: Very nice welcome gift, and drinks vouchers for 2 for the very nice rooftop bar
The lounge has moved to a much better place under Ocean Terrace restaurant next to the spa.
Executive rooms and suite guests have all day access for soft drinks and cookies, 17 to 19 alcohol drinks and snacks
status: Gold
VIP treatment: Welcome letter, nice set-up with chocolates
Reaction: Very nice welcome gift, and drinks vouchers for 2 for the very nice rooftop bar
The lounge has moved to a much better place under Ocean Terrace restaurant next to the spa.
Executive rooms and suite guests have all day access for soft drinks and cookies, 17 to 19 alcohol drinks and snacks
#161
Join Date: Sep 2017
Programs: Accor Plus platinium, Marriott silver, GHA platinium, Hhonors Gold, Krisflyer Silver
Posts: 130
Novotel Cha Am Beach Resort
status: Gold
VIP treatment: Welcome letter, nice set-up with chocolates
Reaction: Very nice welcome gift, and drinks vouchers for 2 for the very nice rooftop bar
The lounge has moved to a much better place under Ocean Terrace restaurant next to the spa.
Executive rooms and suite guests have all day access for soft drinks and cookies, 17 to 19 alcohol drinks and snacks
status: Gold
VIP treatment: Welcome letter, nice set-up with chocolates
Reaction: Very nice welcome gift, and drinks vouchers for 2 for the very nice rooftop bar
The lounge has moved to a much better place under Ocean Terrace restaurant next to the spa.
Executive rooms and suite guests have all day access for soft drinks and cookies, 17 to 19 alcohol drinks and snacks
#162
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
#163
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
New Club Lounge Benefit for Gold Members at Sofitel Damansara, Kuala Lumpur
Just a quick update. Revisited this hotel and can report that starting about a week ago Gold members are now being given access to the Club Lounge. Was again extremely quiet while I was there. I doubt if this ruling will result in over crowding. I don't know how long this new policy will last.
If your primary interest in a Club Lounge is the range of food offered at Cocktails then I would definitely recommend Pullman KLCC in Kuala Lumpur.
As a Platinum, for this Stay I received a corner (larger ?) room on a rather high floor, welcome drink voucher, handwritten welcome note, early check in as well as very warm welcome. (Last visit very lucky to get a double upgrade to Suite as well as welcome fruit and small box of pralines)
This was a sudden booking giving the hotel less than 24 hours notice, with a relatively low nightly rate.
Very satisfied, and will be very happy to return.
Just a quick update. Revisited this hotel and can report that starting about a week ago Gold members are now being given access to the Club Lounge. Was again extremely quiet while I was there. I doubt if this ruling will result in over crowding. I don't know how long this new policy will last.
If your primary interest in a Club Lounge is the range of food offered at Cocktails then I would definitely recommend Pullman KLCC in Kuala Lumpur.
As a Platinum, for this Stay I received a corner (larger ?) room on a rather high floor, welcome drink voucher, handwritten welcome note, early check in as well as very warm welcome. (Last visit very lucky to get a double upgrade to Suite as well as welcome fruit and small box of pralines)
This was a sudden booking giving the hotel less than 24 hours notice, with a relatively low nightly rate.
Very satisfied, and will be very happy to return.
#164
Join Date: Sep 2017
Programs: Accor Plus platinium, Marriott silver, GHA platinium, Hhonors Gold, Krisflyer Silver
Posts: 130
New Club Lounge Benefit for Gold Members at Sofitel Damansara, Kuala Lumpur
Just a quick update. Revisited this hotel and can report that starting about a week ago Gold members are now being given access to the Club Lounge. Was again extremely quiet while I was there. I doubt if this ruling will result in over crowding. I don't know how long this new policy will last.
If your primary interest in a Club Lounge is the range of food offered at Cocktails then I would definitely recommend Pullman KLCC in Kuala Lumpur.
As a Platinum, for this Stay I received a corner (larger ?) room on a rather high floor, welcome drink voucher, handwritten welcome note, early check in as well as very warm welcome. (Last visit very lucky to get a double upgrade to Suite as well as welcome fruit and small box of pralines)
This was a sudden booking giving the hotel less than 24 hours notice, with a relatively low nightly rate.
Very satisfied, and will be very happy to return.
Just a quick update. Revisited this hotel and can report that starting about a week ago Gold members are now being given access to the Club Lounge. Was again extremely quiet while I was there. I doubt if this ruling will result in over crowding. I don't know how long this new policy will last.
If your primary interest in a Club Lounge is the range of food offered at Cocktails then I would definitely recommend Pullman KLCC in Kuala Lumpur.
As a Platinum, for this Stay I received a corner (larger ?) room on a rather high floor, welcome drink voucher, handwritten welcome note, early check in as well as very warm welcome. (Last visit very lucky to get a double upgrade to Suite as well as welcome fruit and small box of pralines)
This was a sudden booking giving the hotel less than 24 hours notice, with a relatively low nightly rate.
Very satisfied, and will be very happy to return.
#165
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Good to know! I hope i will get a double upgrade as well when i visit next month. What did you get for your welcome amenity at the Sofitel this time? I did not like the Pullman KLCC when i stayed last year, probably more so because the hotel was undergoing renovation and the service standards very poor. Bars and tables were left dirty and it was not the most pleasant place to have a drink at. I cannot fault the location though.