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Old Jun 20, 2017, 10:53 pm
  #1  
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Booking 2 rooms

If I book 2 rooms, will I get 2 nights credit or just 1?
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Old Jun 20, 2017, 11:31 pm
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1 night only. That's why it's silly regarding re-qualification - you get the points for both rooms but not the nights. SPG allow you to book 3 rooms and claim 3 nights for each night towards status. It makes perfect business sense to provide incentives to book more rooms.
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Old Jun 21, 2017, 12:04 am
  #3  
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Originally Posted by yorkboy24
1 night only. That's why it's silly regarding re-qualification - you get the points for both rooms but not the nights. SPG allow you to book 3 rooms and claim 3 nights for each night towards status. It makes perfect business sense to provide incentives to book more rooms.
3 nights and 3 stays
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Old Jun 21, 2017, 1:14 am
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I booked 2 rooms in Bordeaux for my parents and myself.
Paid for both on a single invoice as well.

Initially the hotel only posted points/stay for one room but when inquired as to why, they added the 2nd room points/stay as well.

Julien
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Old Jun 21, 2017, 2:51 am
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Originally Posted by generikz
I booked 2 rooms in Bordeaux for my parents and myself.
Paid for both on a single invoice as well.

Initially the hotel only posted points/stay for one room but when inquired as to why, they added the 2nd room points/stay as well.

Julien
but you only get 1 nights (or x nights) for 1 room only or double?
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Old Jun 21, 2017, 5:52 am
  #6  
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Originally Posted by generikz
Initially the hotel only posted points/stay for one room but when inquired as to why, they added the 2nd room points/stay as well.
This seems to be a very frequent problem. Every time I book 2 rooms, they always credit only one and I have to ask for retrocredit.
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Old Jun 21, 2017, 6:27 am
  #7  
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Originally Posted by lingua101
If I book 2 rooms, will I get 2 nights credit or just 1?
Officially it should be a 1 night credit but points for both rooms.

In practice with a minority of stays nights get credited for both rooms.

And sometimes as others have stated you get nothing for the second room and have to make a retrospective claim.

I think I've experienced all possible permutations when two rooms booked.

Seems to depend how the relevant hotel enters it on the Accor IT system.
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Old Jun 21, 2017, 8:04 am
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Well, in my experience. Some hotel do reward nights for both rooms while some hotels are abit more stringent on the rules. Officially, if you book 2 rooms, you only earn 1 night.

However, in my experience, Pullman Kuching credited me 2 nights when I booked 2 rooms. While at Sofitel Macau, they only credited 1 room worth of ngihts, when I tried my luck by emailing the hotel, they quoted me the LeClub T&Cs, screenshot it and attached it to the email Not friendly I guess
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Old Jun 21, 2017, 8:13 am
  #9  
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I made many stays having booking two (or more rooms). Since the beginning of the year I was credited 2 nights (and points) for each stays, but in may, for each past stay, the second night was removed from my account.
I think Accor had to clean up the accounts and remove double nights, so it may happen to the ones who still have double night on their account.
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Old Jun 21, 2017, 12:38 pm
  #10  
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When we have booked two rooms , have only ever been credited with one night stay ( and had to fight for points and upgrade for second room - if given on first room ). This is in UK and France / Spain mostly.
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Old Jun 22, 2017, 2:22 am
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Originally Posted by lingua101
but you only get 1 nights (or x nights) for 1 room only or double?
I got points + 2 nights as if I had made 2 separate stays.
They even gave points for the 10 EUR parking (12 with VAT).

Julien
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Old Jun 22, 2017, 8:11 am
  #12  
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Originally Posted by generikz
I got points + 2 nights as if I had made 2 separate stays.
They even gave points for the 10 EUR parking (12 with VAT).

Julien
ah so the trick is to have 2 different bookings?
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Old Jun 22, 2017, 11:48 pm
  #13  
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Originally Posted by cowism
ah so the trick is to have 2 different bookings?
I tried that, but it did not work
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