Sofitel Bali Nusa Dua
#16
Join Date: Feb 2015
Location: Australia
Programs: All Diamond
Posts: 408
How did you go with the double upgrade ? Just about to book a plunge pool room for before Christmas in the hope of acquiring a pool access room upgrade @:-)
#17
Suspended
Join Date: Sep 2006
Programs: Flying Blue Platinum (lifetime)
Posts: 221
Sofitel Bali Nusa Dua
Next week I'll (try to) go to the Bali Sofitel.
I reserved a suite with Club Millesime access.
Today I read on the hotel website that the club as the spa and the fitness are not available!
And I booked in may a non refundable/annulation reservation, for 7 days...
What can I ask for that downgrade service and more, if I can't go in Bali due to volcano ashes, shall I lose all my money?
I am Gold A-Club member
I reserved a suite with Club Millesime access.
Today I read on the hotel website that the club as the spa and the fitness are not available!
And I booked in may a non refundable/annulation reservation, for 7 days...
What can I ask for that downgrade service and more, if I can't go in Bali due to volcano ashes, shall I lose all my money?
I am Gold A-Club member
#18
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
Travel insurance might come into play if you have already purchased it, but otherwise, it's a known event so if you purchase now, chances are there would be no coverage.
As for the unavailability of hotel facilities, some travel insurances cover for it as well, however, it's probably best to negotiate with the hotel.
As for the unavailability of hotel facilities, some travel insurances cover for it as well, however, it's probably best to negotiate with the hotel.
#19
Suspended
Join Date: Sep 2006
Programs: Flying Blue Platinum (lifetime)
Posts: 221
Thanks for your answer.
I mailed to the hotel to know about situation.
I have Amex Platinum insurance and I'll call them tomorrow to know exactly what they will do in case of annulation. I have two tickets to go to Bali one via SIN to CGK on AF and the other on Garuda from CGK to DPS.
I have paid all the hotel reservation and will call Accor to know what is the best solution (not sure they will reimburse).
I mailed to the hotel to know about situation.
I have Amex Platinum insurance and I'll call them tomorrow to know exactly what they will do in case of annulation. I have two tickets to go to Bali one via SIN to CGK on AF and the other on Garuda from CGK to DPS.
I have paid all the hotel reservation and will call Accor to know what is the best solution (not sure they will reimburse).
#20
Suspended
Join Date: Sep 2006
Programs: Flying Blue Platinum (lifetime)
Posts: 221
I phoned the hotel: the front office manager tells me that I will be reimbursed in case of my plane can't fly to DPS, independently of my non cancelation prepaid reservation.
A good point to be confirmed, of course.
He told me that DPS airport is open daily after 4PM (local time) and that only flights coming from Australia are cancelled but not from CGK...
I am about this assertion.
A good point to be confirmed, of course.
He told me that DPS airport is open daily after 4PM (local time) and that only flights coming from Australia are cancelled but not from CGK...
I am about this assertion.
#22
Suspended
Join Date: Sep 2006
Programs: Flying Blue Platinum (lifetime)
Posts: 221
The front office manager says everything is working and was surprised by this pop-up, telling it was only not available in the beginning of the hotel in 2014. He asks for a copy.
I sent him a screen copy that I did yesterday, and he thanks me.
a glitch fortunately.
I sent him a screen copy that I did yesterday, and he thanks me.
a glitch fortunately.
#24
Suspended
Join Date: Sep 2006
Programs: Flying Blue Platinum (lifetime)
Posts: 221
No, I was looking for details on the hotel.
http://www.sofitel-bali-nusadua.com/id.html
http://www.sofitel-bali-nusadua.com/id.html
#25
Join Date: Feb 2015
Location: Australia
Programs: All Diamond
Posts: 408
Does anyone have any ideas as to the cost of a taxi from Denpasar airport to this hotel please? Not been to Bali before and have just received a welcoming email from reservations manager(which was very nice touch) As we arrive late at night i asked if they do airport transfers and was supplied with this information but have no idea as to whether it is a good or bad price
Vehicle Max Capacity Luggage Price (per-car / per-way)
Toyota Camry 2 Adult 1 Child Yes IDR 510,000.00 nett
Toyota Alphard 4 Adult 2 Children No IDR 720,000.00 nett
BMW 520i 2 Adult 1 Child Yes IDR 720,000.00 nett
Mercedes E 200 2 Adult 1 Child Yes IDR 720,000.00 nett
Many thanks
Vehicle Max Capacity Luggage Price (per-car / per-way)
Toyota Camry 2 Adult 1 Child Yes IDR 510,000.00 nett
Toyota Alphard 4 Adult 2 Children No IDR 720,000.00 nett
BMW 520i 2 Adult 1 Child Yes IDR 720,000.00 nett
Mercedes E 200 2 Adult 1 Child Yes IDR 720,000.00 nett
Many thanks
#26
Join Date: Jan 2012
Location: Sunshine Coast, Australia
Programs: Accor Diamond, Qantas Platinum
Posts: 482
Does anyone have any ideas as to the cost of a taxi from Denpasar airport to this hotel please? Not been to Bali before and have just received a welcoming email from reservations manager(which was very nice touch) As we arrive late at night i asked if they do airport transfers and was supplied with this information but have no idea as to whether it is a good or bad price
Vehicle Max Capacity Luggage Price (per-car / per-way)
Toyota Camry 2 Adult 1 Child Yes IDR 510,000.00 nett
Toyota Alphard 4 Adult 2 Children No IDR 720,000.00 nett
BMW 520i 2 Adult 1 Child Yes IDR 720,000.00 nett
Mercedes E 200 2 Adult 1 Child Yes IDR 720,000.00 nett
Many thanks
Vehicle Max Capacity Luggage Price (per-car / per-way)
Toyota Camry 2 Adult 1 Child Yes IDR 510,000.00 nett
Toyota Alphard 4 Adult 2 Children No IDR 720,000.00 nett
BMW 520i 2 Adult 1 Child Yes IDR 720,000.00 nett
Mercedes E 200 2 Adult 1 Child Yes IDR 720,000.00 nett
Many thanks
#28
#29
Join Date: May 2015
Location: Sydney, Australia
Programs: QFF Bronze, EK Skywards Blue
Posts: 94
#30
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530