Last edit by: starflyergold
Earn 5,000 Aeroplan miles (converted from 10,000 points) for each eligible stay until 12/31/14
For stays before December 31st, 2014.
In order for the miles to be credited to your Aeroplan Account, make sure to choose Aeroplan as your preferred airline partner in your profile and enter your member number.
Terms & conditions
1. General Le Club Accorhotels terms and conditions apply to the 10,000 point Bonus Aeroplan Miles offer.
2. This offer is valid for a stay from 10/1/14 to 12/31/14 in one of the participating hotels, and booked between 10/1/14 and 12/31/14.
3. This offer entitles Le Club Accorhotels Loyalty members, regardless of their status, to benefit from earning 10,000 bonus points in one of the participating hotels worldwide.
4. In order to benefit from this bonus, the member must have selected Aeroplan as the preferred conversion option in their Le Club Accorhotels program account before the stay.
5. To benefit from this offer, your booking must be made on Accorhotels.com or our participating brands web sites or via Accor call centers. All other reservation channels will not be eligible to this offer.
6. You must provide your Le Club Accorhotels loyalty card number when making your reservation, and present your card at the reception desk of your hotel when you check-in for your stay.
7. For the purpose of this offer, a stay is one (1) reservation made by a Le Club Accorhotels Loyalty member for one or more rooms. For the avoidance of doubt, a reservation made for more than one room will therefore be considered as only one (1) stay.
8. The bonus will be credited in Le Club Accorhotels points within 10 days following the end of his/her stay and converted into Aeroplan Miles according to applicable conversion rule.
9. This offer cannot be combined with other current promotional offers or advantages and does not apply to groups.
10. This offer is subject to room availability. General sales terms and conditions apply for reserved public rates specific to each hotel.
11.It may take up to 6 weeks for your Le Club Accorhotels points to be transferred to miles in your Aeroplan account.
Accor has issued an official statement about this matter:
In English: http://www.accorhotels.com/gb/leclub/hotels-offers/promotion-35479-promotion.shtml
In French: http://www.accorhotels.com/fr/leclub/hotels-offers/promotion-35479-promotion.shtml
10,000 bonus points with accor/aeroplan [expired]
#166
Join Date: Jul 2011
Posts: 1,113
The Accor page is still showing in Google Cache at the moment
http://webcache.googleusercontent.co...ient=firefox-a
http://webcache.googleusercontent.co...ient=firefox-a
#167
Join Date: Jul 2011
Posts: 1,113
#168
Join Date: Oct 2014
Posts: 9
#169
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Quote:
Originally Posted by DebitNM
Try Twitter, people seem to have much better success using it to gain solutions.
Accor Twitter is useless. They take ~24 hours to respond and their responses and usually not helpful. Accor's twitter team is an unpleasant outlier comparing to SPG, Hyatt, IHG.
Originally Posted by DebitNM
Try Twitter, people seem to have much better success using it to gain solutions.
Accor Twitter is useless. They take ~24 hours to respond and their responses and usually not helpful. Accor's twitter team is an unpleasant outlier comparing to SPG, Hyatt, IHG.
Simple fact is, the promotion is still listed on Aeroplan.com, so the promotion is still valid.
At the moment the promotion is taken down from that site they can say promotion over.
End of story.
#171
Original Poster
Join Date: Apr 2012
Posts: 1,718
I have switched my stays over to the accor for the my travel this year and it's about 20 nights with 9 stays! I hope these 20 nights get honoured! If not I would raise the issue with the consumer protection agencies as all these rates are not refundable :-(
#172
Join Date: Aug 2012
Posts: 2
I have made bookings today after seeing that the promotion is still on Air Canada's website, aeroplan.com, I can say that I am very unhappy that Accor has prematurely ended the promotion even while still advertising the promo. I will be contacting Aeroplan and Accor directly for resolution.
I believe bookings made today (10/28) deserve the points, as advertised.
I believe bookings made today (10/28) deserve the points, as advertised.
#174
Join Date: Mar 2012
Programs: Marriott & SPG Plat, HH Diamond, Accor Plat, ex-Fairmont Plat, ex-Swissotel Eleva
Posts: 710
I had 2 stays in Novotel Singapore last week. (Not back to back)
None were posted, and one is already more than 7 days.
I wonder if it has to do with this Aeroplan bonus issue that the Hotel is holding back the posting; i.e. trying not to honor it.
While Accor Concierge did a good clarification, it remains to be seen how difficult it will be to get those points [before and after 27 Oct 2014? - no notice that the promo will be brought forward to 27 Oct 2014 booking deadline either - this is changing clauses]; I must add while the promotion was really good and got everyone excited and talking about it, and even switching all their stays to Accor, suddenly cutting the promotion does not do their reputation any good.
I viewed it as a brilliant move initially by Accor-Aeroplan: they had the best promo for the 4th quarter 2014 by a mile (or many miles ), then suddenly not honoring it. It is not even a mistake promotion.
I was looking forward to 2 more stays this weekend (and many more till the end of the year) at Accor and another 10 days in total for 2 trips; now I am not so sure, as I have not booked the Accor stays. A rival chain may get my business now.
The big question here now is: how much can we trust Accor for our loyalty, if they can shift goal post less than 1 month into the promotion, for a quarterly promo?
Given that Accor is the first website to pull the promotion, and the points are first awarded in Accor before posting to Aeroplan, Accor has to front this mess.
My suggestion: honor the promotions. Perhaps they should have limited it to the higher tier hotels. Personally, I would still accept it if they allowed the promotion to continue, for their upper brands only - Sofitel, Pullman, MGallery, Novotel, and maybe Grand Mercure (these are not Mercures).
Perhaps cheap Ibis to earn 5000 aeroplans is too much, but it was a marketing team unprepared for this scenario, but culling the promotion in full really brings down the Accor reputation.
Finally, I hope my Novotel Singapore stays get posted soon, along with the bonus points.
And pending how Accor rescue this promo campaign mess, I am re-considering all my stays in Accor, in favor of other chains, if Accor insists on no longer honoring the promotion.
I trust Accor Concierge will send the message to the Senior Management, as this is brand damage. And hope to hear some good news from Accor, especially when Aeroplan has maintained the promo webpage. (That is saying something perhaps?)
None were posted, and one is already more than 7 days.
I wonder if it has to do with this Aeroplan bonus issue that the Hotel is holding back the posting; i.e. trying not to honor it.
While Accor Concierge did a good clarification, it remains to be seen how difficult it will be to get those points [before and after 27 Oct 2014? - no notice that the promo will be brought forward to 27 Oct 2014 booking deadline either - this is changing clauses]; I must add while the promotion was really good and got everyone excited and talking about it, and even switching all their stays to Accor, suddenly cutting the promotion does not do their reputation any good.
I viewed it as a brilliant move initially by Accor-Aeroplan: they had the best promo for the 4th quarter 2014 by a mile (or many miles ), then suddenly not honoring it. It is not even a mistake promotion.
I was looking forward to 2 more stays this weekend (and many more till the end of the year) at Accor and another 10 days in total for 2 trips; now I am not so sure, as I have not booked the Accor stays. A rival chain may get my business now.
The big question here now is: how much can we trust Accor for our loyalty, if they can shift goal post less than 1 month into the promotion, for a quarterly promo?
Given that Accor is the first website to pull the promotion, and the points are first awarded in Accor before posting to Aeroplan, Accor has to front this mess.
My suggestion: honor the promotions. Perhaps they should have limited it to the higher tier hotels. Personally, I would still accept it if they allowed the promotion to continue, for their upper brands only - Sofitel, Pullman, MGallery, Novotel, and maybe Grand Mercure (these are not Mercures).
Perhaps cheap Ibis to earn 5000 aeroplans is too much, but it was a marketing team unprepared for this scenario, but culling the promotion in full really brings down the Accor reputation.
Finally, I hope my Novotel Singapore stays get posted soon, along with the bonus points.
And pending how Accor rescue this promo campaign mess, I am re-considering all my stays in Accor, in favor of other chains, if Accor insists on no longer honoring the promotion.
I trust Accor Concierge will send the message to the Senior Management, as this is brand damage. And hope to hear some good news from Accor, especially when Aeroplan has maintained the promo webpage. (That is saying something perhaps?)
#175
Join Date: Mar 2013
Location: All around the world
Programs: Hilton, Hyatt, Marriott
Posts: 607
I had 2 stays in Novotel Singapore last week. (Not back to back)
None were posted, and one is already more than 7 days.
I wonder if it has to do with this Aeroplan bonus issue that the Hotel is holding back the posting; i.e. trying not to honor it.
While Accor Concierge did a good clarification, it remains to be seen how difficult it will be to get those points [before and after 27 Oct 2014? - no notice that the promo will be brought forward to 27 Oct 2014 booking deadline either - this is changing clauses]; I must add while the promotion was really good and got everyone excited and talking about it, and even switching all their stays to Accor, suddenly cutting the promotion does not do their reputation any good.
I viewed it as a brilliant move initially by Accor-Aeroplan: they had the best promo for the 4th quarter 2014 by a mile (or many miles ), then suddenly not honoring it. It is not even a mistake promotion.
I was looking forward to 2 more stays this weekend (and many more till the end of the year) at Accor and another 10 days in total for 2 trips; now I am not so sure, as I have not booked the Accor stays. A rival chain may get my business now.
The big question here now is: how much can we trust Accor for our loyalty, if they can shift goal post less than 1 month into the promotion, for a quarterly promo?
Given that Accor is the first website to pull the promotion, and the points are first awarded in Accor before posting to Aeroplan, Accor has to front this mess.
My suggestion: honor the promotions. Perhaps they should have limited it to the higher tier hotels. Personally, I would still accept it if they allowed the promotion to continue, for their upper brands only - Sofitel, Pullman, MGallery, Novotel, and maybe Grand Mercure (these are not Mercures).
Perhaps cheap Ibis to earn 5000 aeroplans is too much, but it was a marketing team unprepared for this scenario, but culling the promotion in full really brings down the Accor reputation.
Finally, I hope my Novotel Singapore stays get posted soon, along with the bonus points.
And pending how Accor rescue this promo campaign mess, I am re-considering all my stays in Accor, in favor of other chains, if Accor insists on no longer honoring the promotion.
I trust Accor Concierge will send the message to the Senior Management, as this is brand damage. And hope to hear some good news from Accor, especially when Aeroplan has maintained the promo webpage. (That is saying something perhaps?)
None were posted, and one is already more than 7 days.
I wonder if it has to do with this Aeroplan bonus issue that the Hotel is holding back the posting; i.e. trying not to honor it.
While Accor Concierge did a good clarification, it remains to be seen how difficult it will be to get those points [before and after 27 Oct 2014? - no notice that the promo will be brought forward to 27 Oct 2014 booking deadline either - this is changing clauses]; I must add while the promotion was really good and got everyone excited and talking about it, and even switching all their stays to Accor, suddenly cutting the promotion does not do their reputation any good.
I viewed it as a brilliant move initially by Accor-Aeroplan: they had the best promo for the 4th quarter 2014 by a mile (or many miles ), then suddenly not honoring it. It is not even a mistake promotion.
I was looking forward to 2 more stays this weekend (and many more till the end of the year) at Accor and another 10 days in total for 2 trips; now I am not so sure, as I have not booked the Accor stays. A rival chain may get my business now.
The big question here now is: how much can we trust Accor for our loyalty, if they can shift goal post less than 1 month into the promotion, for a quarterly promo?
Given that Accor is the first website to pull the promotion, and the points are first awarded in Accor before posting to Aeroplan, Accor has to front this mess.
My suggestion: honor the promotions. Perhaps they should have limited it to the higher tier hotels. Personally, I would still accept it if they allowed the promotion to continue, for their upper brands only - Sofitel, Pullman, MGallery, Novotel, and maybe Grand Mercure (these are not Mercures).
Perhaps cheap Ibis to earn 5000 aeroplans is too much, but it was a marketing team unprepared for this scenario, but culling the promotion in full really brings down the Accor reputation.
Finally, I hope my Novotel Singapore stays get posted soon, along with the bonus points.
And pending how Accor rescue this promo campaign mess, I am re-considering all my stays in Accor, in favor of other chains, if Accor insists on no longer honoring the promotion.
I trust Accor Concierge will send the message to the Senior Management, as this is brand damage. And hope to hear some good news from Accor, especially when Aeroplan has maintained the promo webpage. (That is saying something perhaps?)
1 stay = 1 night at Sofitel, Pullman, MGallery or 2 nights at Notovel, Mercure or 4 nights at Ibis.
#176
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,823
Well, why I am not surprise that Accor terminated the program earlier. I think this is the second blunder that Accor did after giving Platinum for free.
I only managed to do 2 stays, not enough to collect 30K in my Aeroplan, only 10K (which until now I have not seen on my account). But I am happy enough to get Platinum status until Sep-2015 or perhaps Sep-2016.
I only managed to do 2 stays, not enough to collect 30K in my Aeroplan, only 10K (which until now I have not seen on my account). But I am happy enough to get Platinum status until Sep-2015 or perhaps Sep-2016.
#177
Join Date: Jul 2009
Location: DFW
Programs: AS, BA, AA
Posts: 3,670
Any of those people could have read the original offer on either site and noted the promo ran until the end of the year. A normal person would have zero reason to check Accor again to see if Accor randomly terminated the offer early before they make bookings.
#178
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,823
My suggestion: honor the promotions. Perhaps they should have limited it to the higher tier hotels. Personally, I would still accept it if they allowed the promotion to continue, for their upper brands only - Sofitel, Pullman, MGallery, Novotel, and maybe Grand Mercure (these are not Mercures).
Perhaps cheap Ibis to earn 5000 aeroplans is too much, but it was a marketing team unprepared for this scenario, but culling the promotion in full really brings down the Accor reputation.
Perhaps cheap Ibis to earn 5000 aeroplans is too much, but it was a marketing team unprepared for this scenario, but culling the promotion in full really brings down the Accor reputation.
I think the Aeroplan miles is not the only problem. Out of sudden, now they have so many Platinum member.
I have told the AdvantagePlus Program Manager in Singapore that what I am looking for as a long standing member is they should just give me a Platinum status for AdvantagePlus member for more than 10 years. So, 0-5 -> Silver, 6-10 -> Gold, > 10 -> Platinum.
I think this is fair, as we have been a loyal customer and they should reward us with our loyalty. But he told me, they have problem with the HQ on this.
#179
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
Thank you BruceBruce for posting cache versions of offer and T&Cs. Hoping they help get the points/miles credited to accounts for stays booked under this offer.
#180
Join Date: Aug 2013
Location: Singapore
Programs: AA Gold, Hilton Gold, Accor Silver
Posts: 26
Accor, what are you doing?
I really can't believe what Accor is doing.
I even thought about switching my hotel stays to Accor. Thank God, I didn't do that.
Being honest and consistent is the bottom line of doing business. If Accor eats its words, how can people still trust it?
I even thought about switching my hotel stays to Accor. Thank God, I didn't do that.
Being honest and consistent is the bottom line of doing business. If Accor eats its words, how can people still trust it?