Finally! A real promo from Accor

Old Mar 17, 2015, 5:08 am
  #196  
 
Join Date: Feb 2014
Posts: 248
Originally Posted by barafear799
Oops - I've taken my eye off the ball somewhat!!! I originally registered for the French version of the offer - do I still have until 20th to book?
Would also like to know
phiota is offline  
Old Mar 17, 2015, 6:13 am
  #197  
 
Join Date: Mar 2010
Posts: 143
It seems some people got a reminder quoting a date of 20th March - as per a poster a couple of posts up - I didn't get this email - so I can't rely on that!!! But I would appreciate a copy of that email from someone as I'm sure it's not "personal" to individuals. I made my bookings yesterday (but I'm not staying until July and August - so a long wait to find out if the bonus points post or not!)
barafear799 is offline  
Old Mar 17, 2015, 6:17 am
  #198  
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Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 973
Originally Posted by barafear799
It seems some people got a reminder quoting a date of 20th March - as per a poster a couple of posts up - I didn't get this email - so I can't rely on that!!! But I would appreciate a copy of that email from someone as I'm sure it's not "personal" to individuals. I made my bookings yesterday (but I'm not staying until July and August - so a long wait to find out if the bonus points post or not!)
French T&C have been changed on Feb 27th : you should book before 15th of march (see #150).

"L’offre n’est valable qu’une fois pour 3 séjours par membre pendant sa période de validité, pour des séjours entre le 17/02/2015 et le 31/08/2015 dans les hôtels participant au programme Le Club Accorhotels et réservés entre le 17/02/2015 et le 15/03/2015. Les séjours ne doivent pas être consécutifs."
nrouxel is offline  
Old Mar 17, 2015, 7:14 am
  #199  
 
Join Date: Mar 2010
Posts: 143
So it's ok to change the T&C whilst the promo is live and after people have signed up to it?
Hey ho.
barafear799 is offline  
Old Mar 17, 2015, 4:28 pm
  #200  
 
Join Date: May 1998
Location: australia
Posts: 5,779
The email reminder I received was personal and dated March 10th.

I registered both through the French and English offers so am not sure which one this 20 Mar deadline was linked to.

In three separate spots on the email the date of the 29th is mentioned:

Offer subject to conditions. Bookings until 20/03/2015. Offer valid for maximum 3 stays until 31/08/2015. 2,000 points equivalent to €40. Bonus points credited within maximum 28 days after stay




We noticed that you have registered for this exclusive offer, but have not yet had the chance to book a stay.

It's not too late! You still have until 20 March 2015 to take advantage of this exclusive offer
3544quebec is offline  
Old Mar 22, 2015, 9:49 am
  #201  
 
Join Date: Sep 2009
Posts: 103
Promotion dates

I booked a happy Monday's rate on March 16 for March 21 .

4000 points posted today.

English based.

Bill
cumbrianbill is offline  
Old Mar 23, 2015, 6:19 am
  #202  
 
Join Date: Mar 2010
Posts: 143
Thanks for the update Bill. I am growing slightly more confident that I haven't missed the boat after all.
barafear799 is offline  
Old Mar 24, 2015, 12:21 pm
  #203  
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Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 578
I rebooked my stays for early March and got 4K points for two stays almost immediately after checking out (24h or so). Too bad I truly had nothing left to book in advance for the period required
JTCz is offline  
Old Mar 25, 2015, 2:30 pm
  #204  
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Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,867
where is my bonus?

Just recieved the basic points and plat bonuspoints but missing the 1000 points for the promotion.

I booked the Novotel Brugge (Belgium) on the 10th of March.

And I am very sure I signed up for the promotion when it first came out with the french version.

Should I send an email to the hotel manager or contact the Accor office in Paris?
tris06 is offline  
Old Mar 25, 2015, 3:03 pm
  #205  
 
Join Date: Oct 2014
Location: RIX
Posts: 69
same happened to me, I used Missing points form in LeClub profile - everything was splved within 24h. For a 2nd stay, promo points came automatically.
gguniss is offline  
Old Mar 31, 2015, 5:20 am
  #206  
 
Join Date: Apr 2004
Location: Hong Kong
Programs: Marco Polo Silver, Le Club Gold, SPG Gold, Club Carlson Silver
Posts: 62
I got the 1000 point posted right after my first stay but I never receive the promotion point for my second stay, which I find rather odd. Will report back once I receive feedback from Le Club.

By the way, does anyone know if there is any specific hotel not participating in this offer? My second stay was at Ibis CDG.

Thanks!
calvin99 is offline  
Old Mar 31, 2015, 5:39 pm
  #207  
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Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,867
pain in the arse

Originally Posted by calvin99
I got the 1000 point posted right after my first stay but I never receive the promotion point for my second stay, which I find rather odd. Will report back once I receive feedback from Le Club.

By the way, does anyone know if there is any specific hotel not participating in this offer? My second stay was at Ibis CDG.

Thanks!

Just an update on my missing points, Brugge Novotel still didnt give me the promotion points for the stay. But another hotel gave me the first stay of 1000 points. Le club came back to me saying you already got your 1000 points so its already solved. Lol having to go through it all again saying its not solved.
tris06 is offline  
Old Apr 6, 2015, 3:06 am
  #208  
 
Join Date: Jul 2012
Posts: 138
So...

Registered on both the French and UK offer.
Between French and UK registering I booked at Pullman London on the Advance Offer where you get 1000 extra points as part of advance booking.

Today my points posted as follows:
06/04/2015 06/04/2015 Pullman UK Bonus 0 1025
06/04/2015 06/04/2015 Points Accelerator 0 168
02/04/2015 03/04/2015 Pullman London St Pancras 1 351

So oddly got 1025 not 1000 as part of the booking bonus
I believe I still don't have 1000 from this promotion (as my first booking).

Emailed Accor see what happens!

Anyone else aware of the promotions not working together?
craigc is offline  
Old Apr 6, 2015, 7:22 am
  #209  
 
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,207
I just managed to get the 4000 points for the 3 of 3 stays offer AND x4 points for the Asia Pacific Promotion!
yorkboy24 is offline  
Old Apr 6, 2015, 11:11 am
  #210  
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Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,867
Originally Posted by yorkboy24
I just managed to get the 4000 points for the 3 of 3 stays offer AND x4 points for the Asia Pacific Promotion!

Excellent really paid for your stay in that case.

I received an email from customer relations now that 2 out of 3 hotels booked during the promotion did not yet issue me the LCAH promotion points.
Dear Mr_________,

Your request concerns a points bonus credit following our special Receive up to 160 Euro in Points - February 2015 offer valid from 17 February to 31 August 2015.
This offer is subject to specific conditions, and it is mentioned that points are integrated within 28 days following the end of the your stay.
In order to verify eligibility conditions, please check the general terms and conditions for this offer on http://www.accorhotels.com/gb/leclub...romotion.shtml.
If your points have still not been credited to your account after 28 days, please contact us again so that we can take the necessary measures.
Thank you for your loyalty and we remain at your disposal for any further information you may need.

Regards,
Kathlene Joy Castillo
Your Accor Customer Care Service
I suppose I should be happy they replied but not happy I need to remember to email them back once 28 days has past.
tris06 is offline  

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