Accor app updated!
Dec 3, 2019, 8:55 pm
#62
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Dec 3, 2019, 11:06 pm
#64
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Dec 3, 2019, 11:36 pm
#65
Join Date: Apr 2016
Programs: LH SEN, HH Dia, Accor Plat
Posts: 127
Funny as well
Trying to update nationality but would not keep the update and suddently country of domicile moved to Cambodia while street address staid the same (I have a stay booked in Cambodia for Feb). Hopefully Accor is not a bank...
Dec 4, 2019, 5:35 am
#66
Join Date: Feb 2009
Location: Netherlands
Programs: SQ S, IHG Diamond/Amb, Accor S
Posts: 703
All rates are shown in $, not local currency (e.g. €). Does anyone know whether that can be changed somewhere?
BTW Nationality is shown correctly in my personal details.
EDIT: I found the option to manually select another currency when I press "filter" in the results (which is a weird place to hide the currency selection). That's still not what I would want (I would prefer the local currency to be shown automatically) but I think this is how it works on the website as well. On the website however the currency selection button is not "hidden".
BTW Nationality is shown correctly in my personal details.
EDIT: I found the option to manually select another currency when I press "filter" in the results (which is a weird place to hide the currency selection). That's still not what I would want (I would prefer the local currency to be shown automatically) but I think this is how it works on the website as well. On the website however the currency selection button is not "hidden".
Last edited by DuMaInSin; Dec 4, 2019 at 5:55 am
Dec 4, 2019, 6:44 am
#67
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Dec 4, 2019, 8:33 am
#68
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
All rates are shown in $, not local currency (e.g. €). Does anyone know whether that can be changed somewhere?
BTW Nationality is shown correctly in my personal details.
EDIT: I found the option to manually select another currency when I press "filter" in the results (which is a weird place to hide the currency selection). That's still not what I would want (I would prefer the local currency to be shown automatically) but I think this is how it works on the website as well. On the website however the currency selection button is not "hidden".
BTW Nationality is shown correctly in my personal details.
EDIT: I found the option to manually select another currency when I press "filter" in the results (which is a weird place to hide the currency selection). That's still not what I would want (I would prefer the local currency to be shown automatically) but I think this is how it works on the website as well. On the website however the currency selection button is not "hidden".
Dec 4, 2019, 9:47 am
#69
Join Date: Feb 2009
Location: Netherlands
Programs: SQ S, IHG Diamond/Amb, Accor S
Posts: 703
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Dec 4, 2019, 10:47 am
#70
Join Date: May 2018
Posts: 339
so far i ALL IT understand
i am dutch living in marokko
IP adres is important for currency so dirham if i log in marokko when i log in europe it becomes euro
But not always
language is depending on everything and nothing
greetings
cornelis
i am dutch living in marokko
IP adres is important for currency so dirham if i log in marokko when i log in europe it becomes euro
But not always
language is depending on everything and nothing
greetings
cornelis
Dec 5, 2019, 5:45 am
#71
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Dec 5, 2019, 7:14 am
#72
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Dear Members,
Many thanks for taking the time to report your issues.
Regarding the language and currency issue, all these bugs have been shared with all relevant teams.
If you meet other issue, please feel freeW to shared it in gilbertaue’s (Thank you Gibertaue !) new thread, we are sending its content regularly with the ALL teams.
Amy
Many thanks for taking the time to report your issues.
Regarding the language and currency issue, all these bugs have been shared with all relevant teams.
If you meet other issue, please feel freeW to shared it in gilbertaue’s (Thank you Gibertaue !) new thread, we are sending its content regularly with the ALL teams.
Amy
Dec 5, 2019, 7:37 pm
#73
Join Date: Oct 2019
Programs: MH Enrich, AccorPlus
Posts: 7
Hi guys,
im using IOS and unable to amend/edit or delete my existing booking with the new ALL apps, every time i tried to amend it will show "No reservation matches your search criteria. Please modify your request" and the same notification appeared when i enter the booking/reservation number. Anyone having the same issue with me?
thanks
im using IOS and unable to amend/edit or delete my existing booking with the new ALL apps, every time i tried to amend it will show "No reservation matches your search criteria. Please modify your request" and the same notification appeared when i enter the booking/reservation number. Anyone having the same issue with me?
thanks
Dec 6, 2019, 1:49 am
#74
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Some people prefer to see prices displayed in a currency of their choice, which may or may not be the same as the currency used in the country where they are registered or from where they are currently accessing the internet. Others want and expect to see pricing in the currency local to the hotel or hotels they are considering and comparing.