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Warning: Cookies can increase pricing on Accorhotels.com

Warning: Cookies can increase pricing on Accorhotels.com

Old Jun 28, 13, 5:31 am
  #1  
Original Poster
 
Join Date: Oct 2009
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Warning: Cookies can increase pricing on Accorhotels.com

I can now say fairly definitively that I've noticed accorhotels.com appears to use cookies to INCREASE the price of rates for people that have used their website before such as Le Club Accorhotels members.

Searching for a recent booking, the price for the same room at the same property, was 100€ on one machine and 85€ on the other. I tried the search several times and then deleted cookies and the lower quotation came back. This is not the first time I've noticed this but I wanted to be sure before posting it on FT.

This is really a pain and I'm not sure there is an easy way around this one.
Action Man is offline  
Old Jun 28, 13, 5:41 am
  #2  
 
Join Date: May 2012
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every travel, airline or hotel website does use cookies for this kind of pricing behavior...
macaron95 is offline  
Old Jun 28, 13, 6:42 am
  #3  
 
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Originally Posted by macaron95 View Post
every travel, airline or hotel website does use cookies for this kind of pricing behavior...
are you sure? i know airlines, but not for hotels passing through meta search engines like kayak, skyscanner, etc.

have you any example?
Paul4Travel is offline  
Old Jun 28, 13, 7:09 am
  #4  
 
Join Date: May 2012
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meta search engines not sure they do

i should rephrase and say "lots of" instead of "every"

but it tends to become a trend
macaron95 is offline  
Old Jun 28, 13, 7:45 am
  #5  
 
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Originally Posted by macaron95 View Post
meta search engines not sure they do

i should rephrase and say "lots of" instead of "every"

but it tends to become a trend
can you give us some examples please?
Paul4Travel is offline  
Old Jun 29, 13, 7:26 am
  #6  
 
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Not sure if this is cookie related, but what annoys me about accorhotels.com is whe you search for a hotel and it comes back with a relatively attractive rate, you click on it, and the rate increases. Click back and look it again and you see the "*prices from" bs jus above the rate.

Really grinds my gears!
Gunnar Smithsen is offline  
Old Jun 29, 13, 7:29 am
  #7  
 
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Originally Posted by Gunnar Smithsen View Post
Not sure if this is cookie related, but what annoys me about accorhotels.com is whe you search for a hotel and it comes back with a relatively attractive rate, you click on it, and the rate increases. Click back and look it again and you see the "*prices from" bs jus above the rate.

Really grinds my gears!
^^^
Paul4Travel is offline  
Old Jul 6, 13, 10:33 am
  #8  
 
Join Date: Jul 2013
Posts: 20
yeh be careful on Accor sites - moving back a page then forward has a habit of adjusting rate - especially with a rate or corporate code
loyaltypointsuk is offline  
Old Jul 22, 13, 2:48 am
  #9  
Company Representative, Accorhotels
 
Join Date: Mar 2011
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Hi everyone,

I just wanted to reassure you that there is no IP tracking on the Accorhotels website. Your information and prior bookings do not affect the prices on the website.

Cheers,
Nathan
AccorHotels Concierge is online now  
Old Jul 25, 13, 12:01 am
  #10  
Marriott Contributor BadgeAccor 10+ Badge
 
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Warning: Cookies can increase pricing on Accorhotels.com

Hi Nathan. Welcome back. The thread on using points for online redemption requires your input
gilbertaue is offline  
Old Jul 27, 13, 10:12 am
  #11  
 
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Originally Posted by Accor Concierge View Post
Hi everyone,

I just wanted to reassure you that there is no IP tracking on the Accorhotels website. Your information and prior bookings do not affect the prices on the website.

Cheers,
Nathan
I agree. I've tried it both ways and seen no difference. Thanks Nathan for the re-assurance.
TravelinSperry is offline  
Old Jul 27, 13, 4:27 pm
  #12  
 
Join Date: Aug 2002
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Originally Posted by Gunnar Smithsen View Post
Not sure if this is cookie related, but what annoys me about accorhotels.com is whe you search for a hotel and it comes back with a relatively attractive rate, you click on it, and the rate increases. Click back and look it again and you see the "*prices from" bs jus above the rate.

Really grinds my gears!
Yes, this is really annoying and dishonest!

And not only the increased prices... if I click on the "city breaks", 'memorable moments' or whatever buttons, those packages (including breakfasts) do not appear as an option, and all the prices are higher than the original pricing screen.
sfvoyage is online now  

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