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Old Dec 22, 2013, 1:25 pm
  #256  
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Join Date: Jan 2012
Location: Sunshine Coast, Australia
Programs: Accor Diamond, Qantas Platinum
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I've posted this elsewhere but I experienced the absolute downside of real loyalty on the weekend at the Sofitel Sydney. The Club desk advised the reason that the Sofitel Sydney and Melbourne don't give free club access to all Platinums is because there are so many platinum members that they would never have space in the lounge.

I just wish if they were going to give away status it was Gold rather than Platinum. That would clean the system up so much.
PabloM is offline  
Old Dec 22, 2013, 1:36 pm
  #257  
 
Join Date: Feb 2013
Location: Paris, France
Programs: A3*G, Accor ALL Gold
Posts: 597
Sofitel Melbourne and Sydney do not offer lounge access to Platinum members. It is clearly stated on Accor website. I just would not stay there. The reason is silly. All other sofitel hotels give lounge access to Platinum members and its no problem whatsoever. Its just an australian, unacceptable, thing.
KATERGOO is offline  
Old Dec 22, 2013, 9:47 pm
  #258  
 
Join Date: Nov 2011
Posts: 6,385
Originally Posted by PeterT1953
I think it does happen, Macaron, sometimes.

A few months ago was checking into an MGallery , small queue at the checkin desk. My turn came, and I asked whether there would be any chance of an upgrade, as a gold member. The young receptionist checked and said there was just one junior suite left, and she would be happy to upgrade me.

The chap behind interrupted, quite rudely pushing in front of me, and said that he was platinum, and should therefore have the upgrade. She asked him to wait his turn but he was quite insistent to the point of beligerence. I really didnt want a scene, and shrugged and stepped back.

The receptionist took his card, tapped away at her computer, and asked him when was his last stay at an accor hotel. He foundered for a moment, and then said "I dont remember, not long ago". She then very politely asked him how he came to be a platinum member, as he had no stays or points recorded at all, looking at him quite pointedly. He mumbled something about loyalty, and she handed his card back to him, She completed my checkin, providing drink vouchers and also complimentary breakfasts (which was good, and unexpected).

The only problem was enduring the slightly venomous glances from the other couple for the two night stay.

So it seems that there is a way for the reception staff to check, and some of the more switched on hotels in the chain are aware.
Wow impressive!
yerffej201 is offline  
Old Dec 22, 2013, 9:59 pm
  #259  
 
Join Date: Nov 2011
Posts: 6,385
Originally Posted by starflyergold
They don't. These are CC sign ups not designed for the general public. Accor are very aware of the misuse and have promised to clamp down more aggressively.
the thing is a lot of cc's get free amex plat, so it's not like that would get you better treatment versus actual stays?
yerffej201 is offline  
Old Dec 23, 2013, 3:52 am
  #260  
 
Join Date: Feb 2011
Location: Asia
Programs: Krisflyer, Enrich, Marco Polo, Accor, HHonors, IHG
Posts: 610
Originally Posted by PeterT1953
I think it does happen, Macaron, sometimes.

A few months ago was checking into an MGallery , small queue at the checkin desk. My turn came, and I asked whether there would be any chance of an upgrade, as a gold member. The young receptionist checked and said there was just one junior suite left, and she would be happy to upgrade me.

The chap behind interrupted, quite rudely pushing in front of me, and said that he was platinum, and should therefore have the upgrade. She asked him to wait his turn but he was quite insistent to the point of beligerence. I really didnt want a scene, and shrugged and stepped back.

The receptionist took his card, tapped away at her computer, and asked him when was his last stay at an accor hotel. He foundered for a moment, and then said "I dont remember, not long ago". She then very politely asked him how he came to be a platinum member, as he had no stays or points recorded at all, looking at him quite pointedly. He mumbled something about loyalty, and she handed his card back to him, She completed my checkin, providing drink vouchers and also complimentary breakfasts (which was good, and unexpected).

The only problem was enduring the slightly venomous glances from the other couple for the two night stay.

So it seems that there is a way for the reception staff to check, and some of the more switched on hotels in the chain are aware.
Outrageous behaviour for the guy behind you regardless of whether he earned his status or not.
RJ77 is offline  
Old Dec 23, 2013, 3:58 am
  #261  
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Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,586
Originally Posted by RJ77
Outrageous behaviour for the guy behind you regardless of whether he earned his status or not.
Classic DYKWIA behaviour.
starflyergold is offline  
Old Dec 24, 2013, 2:52 am
  #262  
 
Join Date: Feb 2011
Location: Asia
Programs: Krisflyer, Enrich, Marco Polo, Accor, HHonors, IHG
Posts: 610
Originally Posted by starflyergold
Classic DYKWIA behaviour.
And good on the receptionist!! Clap Clap!!
RJ77 is offline  


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