Novotel Beijing Xinqiao
 

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
I guess so.

Which room did you book and which upgrade did you receive?
Booked three Superior Twin rooms and two were upgraded to Executive Premier Floor.

How are the rooms?
Spacious.
Feels dated.

What was good and what was bad?

Good:
Free WiFi (Surprisingly I could access Facebook there)
Spacious room
Nice breakfast spread

Bad:
Some staff are quite brusque in handling customers.
Pathetic welcome drinks

Value for $ or Vouchers? Would you return?
Not sure.

Pullman Paris Montparnasse
 

What is your Le Club status?
Platinum.

Were you happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked a classic room, upgraded to a deluxe room.

How are the rooms?
I stayed in early February and in a room that hadn't yet been renovated, but I found it to be perfectly adequate. Spacious, gorgeous view.

What was good and what was bad?

Good - Check-in was done by an incredibly friendly woman from Argentina, who engaged me in small talk through the process; Platinum status was acknowledged, she informed me of the upgrade then gave me a drink voucher, in my room were complimentary water bottles and chocolate. The bed, pillows and duvet were all of extreme comfort. Check out was also speedy and even though I ordered room service three times, I didn't find the price high - note that I did redeem a €40 coupon. Perfect location. And the market next door is good for dodging the high prices at the hotel.

Bad - Wardrobe doors slid with some difficulty, but maybe that's resolved by the renovation. I found the price for food to be standard, but for the minibar really outrageous; with a market right next door to the hotel and other places in the vicinity I wonder why anyone would take anything.

Value for money or vouchers? Would you return?
Yes, I would. As it was a special offer (three for the price of two), I do believe it was good value for money. Sofitel La Défense was also a choice for me, but this particular Pullman's location was unbeatable - right next to Gare Montparnasse, plus the Air France coach from Orly stops practically in front of it.

Welcome to FT, shaohtsai, and thanks for your review!

Stuttgart Vaihingen Pullman Fontana
 

PULLMAN STUTTGART FONTANA
VOLLMOELLERSTRASSE 5
STUTTGART-VAIHINGEN DE 70563

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No

Which room did you book and which upgrade did you receive?
Booked by corporate travel agent. Reservation said "room type 1C1" Got exactly the same type of room I have had for the last 5 years the first few I didn't even have an Accor card of any kind. No upgrade or better treatment as Platinum

How are the rooms?
Clean, well maintained but getting time to update TV. Stayed there once a year for the last 5 years and the rooms are the same, TV the same. Bathroom has the silly 1/2 Glass Tub surround that gets the floor wet when showering.

What was good and what was bad?

Good:

Nice breakfast buffet but costs around 20 Euros
Mostly nice staff

Bad:

Old big metal room keys that cause a long wait when front desk is busy to retrieve room keys. Air Conditioner was very noisy and did not cool. When I brought it to their attention front desk person first claimed it was a law to not cool the room too much, then sent a technician who made the fan a lot quieter but it still never cooled the room. The windows open but it was too noisy because the room overlooked the S-Bahn, U-Bahn, and regular train tracks.

No platinum welcome gift. No drink voucher until I asked for one.

Internet is over 20 Euros for 24 hrs. I use an Aldi Medion pre-paid SIM and make my phone a hotspot instead and I recommend that you do something similar. There is an Aldi, and Vodafone, O2 and T-Mobile store within 2 blocks.

Value for $ or Vouchers? Would you return?

$181 per night, waste of money and I'd rather stay closer to downtown but someone else is paying so I'll probably keep staying there

Mercure Perth Australia

What is your Le Club status?
Platinum.

Were you happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked a classic room, arrived and was allotted a bad room in the old wing of the hotel. But at check-in protested that I was Plat and normally would be upgraded and was moved to the best room in the hotel, room 125: a suite with a jacuzzi.

How are the rooms?
There are two "wings", rooms in the old wing are nasty and have paper-thin connecting doors so you can hear every breath in the next room. Whereas the new wing is quite pleasant.

What was good and what was bad?
Good - Check-in, upgrade after being prompted. Nice price in the 50% sale. Handy location.

Bad -Ridiculous charge for internet, $25 per day even for Plats. Also beware, there is a gym in the penthouse of the new wing so the upper floor rooms seem to have elephants dancing on the ceiling until the gym closes at 9pm.

Value for money or vouchers? Would you return?
Yes, but not at their normal rates, PER hotels are ridiculously expensive just now.

Novotel Auckland Airport
 

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked Superior 2 Double Beds and got upgraded to the Premier floor (top floor). Also received a free box of chocolate, which is a very nice gesture.

How are the rooms?
Spacious and new.

What was good and what was bad?

Good:
Spacious room
Receptionist is warm and welcoming

Bad:
Can't thinks of any

Value for $ or Vouchers? Would you return?
Definitely

Mercure Queenstown Resort
 

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked Standard Room with 2 double beds and got upgraded to Superior Room with 2 double beds with lake view. Also received a gift of chocolate, which is a very nice gesture.

How are the rooms?
Spacious, but a bit dated.

What was good and what was bad?

Good:
Spacious room
Fantastic view in both the breakfast and the dining restaurant.

Bad:
Can't thinks of any

Value for $ or Vouchers? Would you return?
Definitely

Sofitel Guangzhou Sunrich
 

Sofitel Guangzhou Sunrich

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked a Superior room and got upgraded to Luxury room. A plate of sweets and a bottle of Bordeaux wine were presented. No drinks voucher though, but a whole bottle of wine is just fine by me. ;)

How are the rooms?
Best looking Sofitel room I've been, thought Sofitel Sukhumvit was hard to beat. This wins by its sheer size.

What was good and what was bad?

Good:
Spacious and beautiful room. 58 sq. m. of space.Layout of room was well thought out. Like that there's a power outlet for charging at either side of the bed.
And fanciful mirror with inlaid tv. First I've seen in a Sofitel.

Proper recognition of Platinum member and the corresponding benefits. I didn't have to ask for them like a beggar.

Breakfast was great. Even had different flavors of crystal salt on display (as in the whole rock salt half a metre tall).

Bad:
Some staff are quite inexperienced. No one escorted me to the room and explain the features in the room.

Wifi signal's weak in the room. Otherwise it's great as it's free of charge.

Sound-proofing of the windows could be better. Could still hear the rumbling of the buses from the street (I was on 18th floor) with the curtains drawn.

Value for $ or Vouchers? Would you return?
Prepaid rate was great around US$135 all in. Definitely return.

Novotel Bogor
 

What is your Le Club status?
Gold

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes/No

Which room did you book and which upgrade did you receive?
Booked two deluxe rooms with outdoor bathtub and one of them was upgraded to suite using Advantage Plus Room Upgrade Certificate. Received the same as one booked.

How are the rooms?
Suite is quite spacious, two sofa beds so it could accommodate up to 4 adults. 2 TVs. Outdoor bathtub. Deluxe room is also spacious with 1 sofa bed and outdoor bathtub.

What was good and what was bad?

Good:
-Two sofa beds in suite
-Good Barbecue dinner although there were group booking on that time but rarely see empty foods
-Good welcome gift; fruit platters, chocolates, and a bottle of Equil. (Not for being Le Club Gold member; but I think it must be for the persons who staying at the suite)

Bad:
-No Late check-out; only until 1 pm, even it was Sunday and I was staying at the suite.
-Quite dated
-Small Swimming Pools
-No WOW factor on their suite
-Small shower room

Value for $ or Vouchers? Would you return?
Value for voucher but probably not returning as it's just too ordinary for such typical resort

Sofitel Hyland Shanghai Hotel
 

Sofitel Hyland Shanghai Hotel

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes and No.

Which room did you book and which upgrade did you receive?

It was two separate stays. First I booked their basic room and was uprgraded to their basic Junior Suite.

Second stay was a club level superior room. Was upgraded to a duplex junior suite (club level). No welcome amenity and didn't bother to ask.

How are the rooms?
Basically rooms below club level are a dump. If one books a basic room (which is a dump) you'll be upgraded to a bigger dump called the Junior Suite. And there's no Wifi in these rooms even if you want to pay for it. Any Novotels would be embarassed to have rooms like that. The bath tub faucet's so unusual to turn on the shower head that it needs an instruction sticker above the bath tub.

Club Level rooms are barely acceptable (for what Sofitel aspires to be and in comparison with other excellent Sofitels in China). At least they're newer and the carpet's not as skanky.


What was good and what was bad?

Good:
Location can't be beat. Most cabbies knew this place so I didn't have to explain where it was. I do like the surrounding areas, not the Nanjing Pedestrian Street but the streets a few blocks behind the hotel on the other side. Very accessible with subway 100 m walk away.

Bad:

There's no pool in this hotel, unbelievable for a hotel of this stature in China.

Club lounge serves the same breakfast for as long as I've been coming here since 5 years ago. The same evening canapes laid on the table which are pathetic but their recent addition of croque monsieur (which goes around served by the server in morsels) was good. Club lounge setting is comfortable though and the view is nice.


Value for $ or Vouchers? Would you return?
No. Paid a prepaid rate for two nights and used vouchers to pay for the $420 bill for another two non-prepaid nights (so that I could use the vouchers). Gutted to know the new Sofitel Jing'an would not happen :(as the franchisee ran out of money and the new GM had been transferred back to Hyland (he was the ex-GM). So maybe I'll just stick with the Pullman next time.

Mercure Blackburn Dunkenhalgh
 

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked normal room on Travelzoo, upgraded to Exec room with free dinner, free bottle of wine, free breakfast and 30% off spa treatments. And the hotel was pretty much sold out for the Open, plus some weddings.

How are the rooms?
Decent sized with nice bathroom. Especially good for upcountry England and miles better than any Mercure in France.

What was good and what was bad?

Good:
800 year old manor with modern extensions in a country setting. Nice spa with low prices. Good quality F&B.
Free Parking
Free WiFi in exec rooms.

Bad:
Nothing.

Value for $ or Vouchers? Would you return?
For £109 it's an awesome deal and yes I would return.

all seasons Wien President
 

What is your Le Club status?
Platinum.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked Comfort Room, got no upgrade.

How are the rooms?
One can see that the hotel was a more traditional offering before being bought off and converted into an all seasons. Still, the room was clean and fairly spacious.

What was good and what was bad?

Good:
Friendly staff.
Excellent breakfast.
Minutes away from the Westbahnhof shopping mall and metro station.

Bad:
Certain amenities in the bathroom are configured illogically, such as soap dripping onto the toilet paper holder, towels being stored on the opposite side of the sink, etc.

Value for $ or Vouchers? Would you return?
I got the room at a 40% discount during the promotion in May, so at 200€ for three nights for two, I definitely think of it as good value.

Sofitel Los Angeles At Beverly Hills
 

- What is your Le Club status?
Platinum (first time use).

- Were you happy with the hotel/stay?
In overall, yes, but nothing special

- Which room did you book and which upgrade did you receive
Booked deluxe, got no upgrade after sending 2 day advance email inquiry nor during the check in.

- How are the rooms?
Not big for what you expect for a deluxe room. Good mountain view and in-room amenities.

- What was good and what was bad?
Good: decent room, very clean, good bar service, nice staff. Free WiFi. Good Location, very close to shopping in Beverly Hill and malls. Very fast turn run around to get points. Probably because it is Sofitel.

Bad:
Expensive for this type of the room ~300 per night! Restaurant did not have good appeal, bad food (resembled fast food restaurant taste and quality), don’t recommend it. But if you end up going to this restaurant try the appetizers first, check the presentation and the taste

- Value for $ or Vouchers? Would you return?
No, but may return, because I liked the location, but only if the price will be cheaper (around $200) and there won’t be any other availability at a different hotel


Note: received a complimentarily coupon for a house drink and bottle with water were brought into the room.

Just curious, but did you ask the FD for an upgrade, or just hope for one? If they refused you an upgrade, what was the reason, hotel full?

I asked during the check-in re FD and got an email response to my inquiry from the Reservations Ambassador (Maggie Blackwell) saying that there were no rooms available