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-   -   Novotel Hong Kong Citygate (https://www.flyertalk.com/forum/accor-all-accor-live-limitless/1160180-novotel-hong-kong-citygate.html)

FlyerTalker37 Jan 15, 2018 9:28 am


Originally Posted by markis10 (Post 29282601)
Had an overnight stay checking out yesterday and enjoyed it very much. Having stayed at all three Novotel’s in Hong Kong in recent times, this hotel leaves the others for dead as a platinum. Was upgraded to a suite from base room and it was great, massive space, aircon that works and great views of the airport.

Locale is good, it’s not a great time soak to grab the MTR into Central and for the extra room for lower prices worthwhile. Agree the buffet needs work, good options but seems to be understaffed. Not sure the coffee was bad by Asian standards, seemed to be no different to the other hotels I stayed at as part of the trip.

Hotel didn’t take any pre authorisation for my stay (unlike Novotel Nathan Rd which took a pre auth then just did an online charge on checkout grrr) and was happy to provide late checkout of 4PM. Didn’t try the cocktail hours in the lounge, so no feedback there.

Overall a good choice, it’s a property that’s 11years old and needs work (like the light switch and lack of power points) but great value for Hong Kong.

Hi,

Would you recommend this property over the Pullman (if you tried it) ?

Thanks

Goldorak Jan 15, 2018 1:08 pm


Originally Posted by Jeff_ (Post 29295268)
Hi,

Would you recommend this property over the Pullman (if you tried it) ?

Thanks

You ask the question to Markis10, so I will let him give his opinion, but if I may give you mine ;)
This Novotel and the Pullman are clearly not in the same category. The Pullman is nicer, more luxurious and is downtown, while the Novotel citygate is an airport hotel but also a very decent Novotel conveniently located near transportation system. The Pullman is usually significantly more expensive than the Novotel. I have never stayed at the Novotel Nathan Rd/Kowloon but I have stayed several times at the downtown Novotel Century. The Novotel citygate is much better IMO than the Century (larger rooms, better club lounge). But of course, location is different.
So it all depends where you want to go/to stay and how much you want to pay.

markis10 Jan 15, 2018 1:14 pm


Originally Posted by Jeff_ (Post 29295268)
Hi,

Would you recommend this property over the Pullman (if you tried it) ?

Thanks

I have never stayed at the Pullman, as he times I have been looking it has been 2x the Novotel’s in price, so,cannot really comment.

FlyerTalker37 Jan 16, 2018 6:10 am

Thank you both for your advice.

Goldorak, your tips are of course always well appreciated.
Prices seem ok to me (I can redeem a A+ night which I find quite a good value) and I will only be there for two nights on leisure purposes so I guess I'd rather go downtown.
My flight will leave on 10am on a Monday, so I do not think I need to be that close to the airport to spare some time in bed :D

Thanks again

Goldorak Jan 16, 2018 1:39 pm


Originally Posted by Jeff_ (Post 29298915)
Thank you both for your advice.

Goldorak, your tips are of course always well appreciated.
Prices seem ok to me (I can redeem a A+ night which I find quite a good value) and I will only be there for two nights on leisure purposes so I guess I'd rather go downtown.
My flight will leave on 10am on a Monday, so I do not think I need to be that close to the airport to spare some time in bed :D

Thanks again

Enjoy the Pullman and we are looking forward to hear about your stay :)

wkndtraveler Feb 8, 2018 12:12 pm

Really nice airport hotel
 
Introduction I had one night stay at Novotel Citygate Hong Kong between flights and I was very satisfied with the hotel. Check In I arrived early morning and got my room straight. There were no queues in the huge lobby. When I approached the front desk a friendly receptionist staffing Le Club counter waived to me with a smile. She checked my booking details quickly and sent me to the executive lounge for check-in. I felt myself welcomed.I had booked a superior room when I still was a platinum member and received one level upgrade to an executive premium room lounge access included even as a gold. I don’t know why but I was thanked for being a platinum member. Vouchers for welcome drinks and breakfast were proactively given but I didn’t have time to use them. Room The executive premium room on the lounge floor was large and far away from typical, boring looking Novotel room. It felt more luxurious as the whole hotel. Bed was extremely comfy and two water bottles were on the house. Amenities also included Nespresso machine. Service This is the best part of the hotel. Loyalty recognition was exemplary. Before my arrival I received an email explaining my loyalty benefits and informing me about a free airport shuttle.Soon after getting into my room a phone rang. Someone from the front desk called asking how I liked the room and if there’s anything they can do to make my stay more comfortable. I was also asked whether I needed late check-out the next day.Later, a welcome gift, three macarons and a bottle of sparkling water, was brought together with a welcome card. Dining I only ate at the lounge. The selection was decent for Novotel. There were some canapés, cold cuts, cheese, desserts, fruits and very tasty crispy chicken. A bartender was mixing basic cocktails. Location Less than ten minutes away from the Hong Kong international airport and ~30 minutes metro ride to center, the location was pretty good. Free shuttle bus between the hotel and the airport operates every 15 minutes from 6am to almost midnight. Overall I really liked the hotel. It offered very good value for the ~110 euros I paid. The only negative thing was that the room smelled a bit musty and I would have liked to go to sauna but the hotel has none. I wouldn’t hesitate to book the hotel again for a short overnight.

Goldorak Feb 8, 2018 4:46 pm

Definitely a very recommendable Accor hotel in HK. Very good value for money.

JDP1970 Apr 19, 2024 9:47 am

Has anyone stayed here recently? I'm planning on staying for a couple of nights next month & am most interested in knowing what time they are likely to extend late checkout (currently Gold) up to?

I previously stayed here for 1 night 8 years ago & they were happy to extend until my requested 17:30 however, we'd like to checkout around 20:00 on the upcoming trip.

Paid late checkout until 17:00 is around 66% of another nights stay & I have considered that followed by requesting another 3 hours at the hotel in recognition of status. Any thoughts/advice would be appreciated.

flyingbee Apr 20, 2024 9:17 am


Originally Posted by JDP1970 (Post 36172889)
Has anyone stayed here recently? I'm planning on staying for a couple of nights next month & am most interested in knowing what time they are likely to extend late checkout (currently Gold) up to?

I previously stayed here for 1 night 8 years ago & they were happy to extend until my requested 17:30 however, we'd like to checkout around 20:00 on the upcoming trip.

Paid late checkout until 17:00 is around 66% of another nights stay & I have considered that followed by requesting another 3 hours at the hotel in recognition of status. Any thoughts/advice would be appreciated.

I stayed here as a Gold in November last year. I wanted a day room but their day room hours didn’t meet my requirements so I booked an overnight room - the most important thing for me was to have a room late until leaving for the airport. I arrived in the morning expecting to just drop my bags but my room was available which was an unexpected bonus, and I checked out early at 9pm.

Anyway, when I was finding out what was available and deciding what to book, I had a helpful email exchange with the hotel where I was requesting a day room. They couldn’t do a day room for the times I was requesting but in their proposal to me they offered me to book the room for the night before plus a late check out until 8pm at a charge of 64% of a nights stay. If you haven’t done so already email the hotel and see what they say about an 8pm check out.


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