Novotel Bangkok Suvarnabhumi Airport
I booked the lowest category double or twin and received a junior suite king. The welcome present was a huge fruit basket as well as another plate of sweet/savory snacks. I was able to make use of the free lounge access and the welcome drink voucher (good at any bar) as well.
The rooms are starting to look ever so slightly tired, but I was impressed by the excellent status recognition (keeping in mind this is a Novotel and I was using a free night).
I was contacted a few days before to enquire about my expected arrival time, any special wished and to propose me the baggage claim pickup/assistance. This is an exclusive Platinum benefit. They wait for you at the baggage claim and take care of your luggages and drive you to the hotel. I checked in at the lounge. The welcome letter is reproduced below. Another Plat benefit is 10% off at the restaurants.
I was upgraded from Superior/King to Junior suite. Drink voucher valid for soft drinks, beer, wine.
This hotel has a 24hr-stay policy, which can be very convenient in an airport hotel.
The junior suite was large and nice. A big fruit platter which I didn’t touch knowing my very short stay. The bed was very comfortable.
I had BF in the lounge which was deserted. Nice offering, cold and warm.
Rapid check-out at the lounge and I took the underground corridor to reach the terminal and the AF counters for my looonng flight to CDG.
Overall a good very short stay in a very convenient property when you are between 2 flights at BKK.
That said, I could fully understand if someone did not care about any of this and just wanted to rest at Novotel ASAP and avoid the taxi ride at all costs.
One middle ground alternative is Le Meridien BKK which is not nearly as close to the airport as Novotel, but it's not downtown either. LM is much cheaper and much nicer than Novotel. It's on a golf course so it feels like a relaxing resort rather than a busy city hotel.
Novotel Bangkok Airport
999 Suvarnabhumi Airport Hotel,Moo 1 Nongprue Bang Phli, Tambon Nong Prue, Amphoe Bang Phli, Chang Wat Samut Prakan Bangkok, TH
Expensive, But Convenient (1 Photo)
Novotel Bangkok Airport
The hotel is much pricier than hotels in the area surrounding the airport. However, it can command such a high premium because the property is connected to the airport by underground walkway. We had approximately 10 hours between flights, and were tired, so with a decent rate this was perfect for us. If you're willing to pay a little bit more for the convenience, it's a nice facility.
Check In
Two days prior to our arrival, I received an email indicating that the hotel had arranged for my room key to be available for pickup at the business center. This ended up being a blessing.
We arrived to BKK at 10pm, with a plan to return to the hotel by 6am the following morning. When we walked down the walkway and entered the hotel, a large group of flight attendants was check in at the front desk. However, the business center was empty, and we were able to get checked in with ease.
Room
We had reserved a base room, and it was more than sufficient for our needs. I do not have status with Le Club Accor, but had reserved directly from the hotel website. We were exhausted, so the only photo I have is of the coffee maker.
I wouldn't call anything about the room high-quality, but everything was clean and in good condition. There were four reusable water bottles (two in the main room, two in the bathroom) and a good selection of tea. The bathroom had toiletries, and everything was adequate for our purpose.
Dining
Shortly after arriving to our room, the hotel sent up a cheesecake to celebrate our special occasion. It was good, though I don't have any photographs. The hotel boasts many restaurants, but they are not open overnight.
Location
The location is why we booked this place, and why I suspect you will too. From the airport, you can take an escalator to the basement. There is a cool and dry underground walkway that connects the hotel to the airport, and when you're tired, it is a blessing.
I will be staying in October for one night, but do not want to use points if this hotel is not up to par. Lots of negative comments about tired rooms and needed updates.
Last edited by sfo; Jul 22, 2022 at 6:24 pm
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starflyergold
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the hotel is tired but I was upgraded from the basic room to a suite.
the room was huge, bed comfortable and service really good from welcoming me at the luggage belt in the airport to being dropped off etc.
I didn’t eat there as I just wanted a shower and go to bed and the flight the next morning was early, but for a quick stay it was perfectly fine.
the hotel is tired but I was upgraded from the basic room to a suite.
the room was huge, bed comfortable and service really good from welcoming me at the luggage belt in the airport to being dropped off etc.
I didn’t eat there as I just wanted a shower and go to bed and the flight the next morning was early, but for a quick stay it was perfectly fine.
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To clarify, Gold members do not get lounge access.