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-   -   Sofitel Shanghai Hyland (https://www.flyertalk.com/forum/accor-all-accor-live-limitless/1021337-sofitel-shanghai-hyland.html)

moondog May 4, 15 2:33 am


Originally Posted by RJ77 (Post 24761220)
Which Pullman? The only Accor property that's in the pipeline is Sofitel JingAn which I'm not seeing it opening anytime soon due to its owner's financial issues. JingAn is a good alternative to the Hyland for those who's looking for alternative to the Nanjing E Rd.

I would say that Jing'an is MUCH nicer than NJ E. Rd.

gilbertaue May 4, 15 4:58 am


Originally Posted by RJ77 (Post 24761220)
Which Pullman? The only Accor property that's in the pipeline is Sofitel JingAn which I'm not seeing it opening anytime soon due to its owner's financial issues. JingAn is a good alternative to the Hyland for those who's looking for alternative to the Nanjing E Rd.

Absolutely right. Dont know why I was fixated on it being a Pullman. Maybe got that mixed up with the new Pullman SH South.... (has anybody stayed there)?

I stayed at the Sofitel Oriental with family one weekend two years ago too... had good fun there and the Club Lounge was really nice.

RJ77 May 4, 15 5:14 am


Originally Posted by moondog (Post 24761300)
Quote:





Originally Posted by RJ77


Which Pullman? The only Accor property that's in the pipeline is Sofitel JingAn which I'm not seeing it opening anytime soon due to its owner's financial issues. JingAn is a good alternative to the Hyland for those who's looking for alternative to the Nanjing E Rd.




I would say that Jing'an is MUCH nicer than NJ E. Rd.

I agree with you for regular visitors to Shanghai, NJ E gets blasé. I'm trying to get my bearing for this new property though. I know I could walk easily to the French Concession from the Hilton in JingAn. Not too sure about this.

moondog May 4, 15 9:47 am

@:-)

Originally Posted by RJ77 (Post 24761712)
I agree with you for regular visitors to Shanghai, NJ E gets blasé. I'm trying to get my bearing for this new property though. I know I could walk easily to the French Concession from the Hilton in JingAn. Not too sure about this.

It's an extra 10 minutes of walking time from there to xuhui (v. Hilton) and Beijing Rd is a far cry from Nanjing Rd in terms or glitz, but is still much better than the Nanjing Rd pedestrian street IMO. Honestly, all of jing'an is pretty nice these days. Even though I no longer live there, I'm in the area pretty much every day (most of our clients are still based there, and I continue to regard it as the best part of town...xuhui is also nice, but a tad too hipster for my tastes).

leejiangtu May 7, 15 12:37 am

good location with no swimming pool 4 stars hotel and the resturant is so poor! I am a local man and I think it's convenient for tourists to stay there though it's not a good hotel

gilbertaue May 7, 15 12:57 am


Originally Posted by leejiangtu (Post 24779052)
good location with no swimming pool 4 stars hotel and the resturant is so poor! I am a local man and I think it's convenient for tourists to stay there though it's not a good hotel

Welcome to FT leejiangtu. Thank you for the comment.
As a local person, have you stayed at the hotel before and can you share with us that experience?

leejiangtu May 8, 15 3:53 am


Originally Posted by gilbertaue (Post 24779076)
Welcome to FT leejiangtu. Thank you for the comment.
As a local person, have you stayed at the hotel before and can you share with us that experience?

I have not stayed at this hotel but many other accor hotels in SH like pullman south Grand Mercure center etc.
I have had buffet in this Sofitel Hyland for once and I won't do it again because the buffet in Pullman South is much better than that in Sofitel Hyland.
Concerning the buffet in Accor hotels, the Sunday brunch in Soiftel Oriental SH is very good but expensive.398 RMB net for one person with wine and beer. If you want champagne you have to pay 200 RMB for one person extra. Good news is that children are free of charge. It's maybe the best buffet I've found in SH.
Hope it helps you.

Ikaz Mar 16, 17 7:28 am

One night stay at the Sofitel Shanghai Hyland
 
Check In We had left our luggage at our previous hotel, and our passports were there, so when our walking/shopping trip took us near the Sofitel we went to the club lounge and asked if we could get our room keys to drop our shopping off, but they refused as I only had a copy of my passport. So we went to collect our IDs and only then were allowed to check-in. I understand this is the law, but would have appreciated being allowed to leave our shopping in the room.Once we returned with our paperwork, we checked-in in the club lounge, and were told that we received an upgrade to a suite, 2 drink vouchers and club access. Great! No waiting for the check-in and the staff was friendly. Room We had booked a superior room, but were given the room 1514 on the 15th floor, this is a Junior Suite.Junior suite at the sofitel Hyland. A desk on the right, a couch on the left and the bed in the back of the room.The hotel discribes this room as being 45m², but I find this very hard to believe, as you can see it isn't big.The floor plan, with our room on the top-left corner.The rooms offered a sleep menu, with different pillows, sleep amneties (mask, ear plugs...) but we didn't take noote of this, the bed was great and we slept really well.There was also 1 pair of slippers (and no bathrobe), but the slippers were really bad! Not the usual Sofitel ones that I have encountered, they were paper thin and not soft.There was no iron in the room either, but we were offered 1 free item of clothing pressed for free per stay (but by the time we needed to iron something we wouldn't have had time to wait for them to press it so didn't use the service) Bathroom The bathroom was almost the same lenth as the bedroom, with a WC in the first part, then a sink, then wash section, with a bathtub on one side and the shower on the other side.The bathroom amneties are advertised as being: LANVIN for the superior and club rooms, and either Lanvin or Hermes for the prestige suite.In our junior suite we received Essential Sofitel which were not great:The bathroom was not perfect either if you want to be picky, there were stains on the wall, the shower was leaking, the shelf with the shower liquids was loose so the small bottles kept falling and the sealant on the floor was also loose. (you can't see properly in this picture, but about 10-15cm of it was not fixed and moving around during the shower.Overall the bathroom was large, had enough (not great quality) amneties but was showing some traces of wear and tear. Location The hotel has an entrance on Nanjing Road East, a shopping street, so it can be a great location if that is what you are looking for. It is also less than 5 minutes from the Subway station Nanjing Road (East) if you take the correct exit (#4) and there are "direct" trains to people square (1 stop) Hongqiao airport (to the west) and Pudong airport (about 1 hour away by train, and you just need to transfer from the line 2 to the line 2 extention).We stayed here due to the central location. Amenities Here I will talk about the club lounge, some really good quality food and drinks, a nice service but not enough information about the offering.As the hotel offers club rooms first when you select a room here on the accor website, I guess that quite a lot of people book club rooms (maybe without noticing that they are more expensive) and therefore the club was always crowded.The lounge is split into 3 parts, one "library" with books, a couple of cumputers and was quiter during ou stay.A part with 2 groups of couches:And the main section that was larger and had the food and drinks offering.The main area, with a buffet table in the middle. The service in the lounge was great, it didn't seem to be self-serve drinks, they can serve everything for you except for juices in the morning (but you can go to the drinks part, and help yourself or ask to be served there).At check-in we were told that there would be happy hour and breakfast served in the lounge, and we also saw people getting afternoon tea but they didn't tell us about it for some reason.Lets start with the happy hour offering, they have a selection of drinks:5 options for red wine, including 1 chinese bottle4 options for white wine and some proseccoSome tea bags, and they also offer tea pots with different teasBeer and soft drinks, the beers were Corona, Heineken and Tsingtao.They also offer cocktails, but this isn't advertised, the waiter said that they have G&T and Margherita's, and more. When they were cleaning up I saw about 10 bottles of spirits (that came from the preparation area, so not the drinks area where I took the pictures above). Regarding the food offering, the buffet area is in the midle of the lounge, and here were the options:Cold cuts with some delicious smoked duck!Really nice cheeses!One of the best salmon's I have ever tasted (the gravelax(?) on the right)Some sauces and chrispsUnapealing hot optionsGreat Dim-sum and some fried noodlesBread and french butterThey also got some cakes out at 19:30 (the happy hour service started at 18:00) At the end of the service (20:00), the staff went around and fulled up everybodies drinks, which was a nice gesture. As you can see, we were impressed about the food offerings for this happy hour. Plenty for a meal (unfortunately we had a dinner date so couldn't even try everything). This is what was on offer for breakfast, when we arrived we were asked what hot drinks we would like, I got coffee that was served in a french press, and my partner got tea in a teapot. They also brought a basket of bread (with french baguette, a couple of croisants and pain au chocolat's) and some home made butter. It all tasted really good (the coffee was stong, but I like strong coffee so all good for me!)There was a menu to order hot food:Introduction of the breakfast menuCooked to order options. I went for the pancakes:They are nicely presented, but unfortunately they tasted watery... So I didn't apreaciate them that much.And the buffet options:Bread options (on top of the basked that they gave us). There are also a bunch of cakes next to the bread (not the greatest offering anyhow) but I dont seem to have a picture.Juices (they were not great) and an empty bottle of sparkling water (I am not sure if they change it but it was empty when we arrived)Hot optionsDumplings and cold cutsCheeses (not as good selection as during the evening) and saladFresh fruit. Missing in the pictures are the cakes/pastries (as said above they didn't offer the best selection) and the honey, there was a whole slab of a bee hive with the honey comb which I found really cool. Overall we were not as impressed with the breakfast offering than with the happy hour offering. Service Regarding the platinum benefits, we were granted:-Room upgrade to a corner room/junior suite-2 welcome drinks that we could use foor beer, wine and I think some spirits. The drink voucher stated that they had home brewed beer, so I asked for one but they said that they only had Tsingtao so I didn't bother using the voucher-Late check-out, I asked for 20:00 (and wouldn't have minded paying, but didn't explicitely state this), but they said it wasn't possible, so was granted 17:00-A welcome letter:-A decent welcome gift: Overall Overall, this is a decent 4 star offering in the center of Shanghai for a good night's sleep, not too expensive but not luxurious. There is no pool. The happy hour offering in the lounge was not the largest offering but was high quality. The platinum status is recognised but don't expect a personalised or attentive interation with the staff due to the high number of club guests.If we were to return to Shanghai on holiday we might return to the Sofitel Oriental Sheshan that is outside of town due to the overall experience that was just so much better (review to come, but I have just under 150 photos of the place to go through first).

Goldorak Mar 16, 17 5:49 pm

Thank you for this very nice review. This hotel is unbeatable for the location. I had the "same" room as you the last time I went there and it was just before the change of plat benefits, so I didn't have lounge access.

tris06 Mar 16, 17 8:09 pm

We decided against going to the Sofitel as it was only 4 stars. So we opted for the Pullman skyway which is not as good location wise but if they just renovated would be a really amazing hotel. Lounge was amazing being the old top floor penthouse. Anyway thanks for the review. Gives us food for thought the next time we go to Shanghai.

I think I would like to hear about the new Sofitel near the domestic airport.

moondog Mar 16, 17 8:40 pm


Originally Posted by tris06 (Post 28047240)
We decided against going to the Sofitel as it was only 4 stars. So we opted for the Pullman skyway which is not as good location wise but if they just renovated would be a really amazing hotel. Lounge was amazing being the old top floor penthouse. Anyway thanks for the review. Gives us food for thought the next time we go to Shanghai.

I think I would like to hear about the new Sofitel near the domestic airport.

I'd say those two properties are a draw location wise. I'd give a clear nod to the Pullman if it was a little further north (e.g. Line 10 instead of Line 9).

tris06 Mar 17, 17 9:51 am

Well to get a decent room we had to upgrade our room up to a large suite. This was paid upgrade and even then the carpet still had wear and tear. Cost 2000rmb per night with an extra bed with lounge access. Location was fine for us. It is amazing for such a big destination the supposed top hotel in shanghai is not much better than ordinary.

1nfrequent Oct 18, 17 2:50 pm

Reposting this from the main Accor experiences thread.

- Name of the hotel: Sofitel Shanghai Hyland

- What is your Le Club status? Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Absolutely delighted.

- Which room did you book and which upgrade did you receive? Booked a Superior Room with Club access and received a junior suite

- How are the rooms? Excellent - large room with separate lounge area and a desk, large bathroom with shower and bath.

- What was good and what was bad?

Good:
The whole thing was excellent. Staff were friendly and professional. The lounge space was excellent - I went to the evening happy hour service and there was a lot of choice for food (more than I've seen in other lounges). Location was brilliant for Metro and shopping. I had booked a rate with breakfast in the main restaurant and honestly, if you couldn't find something you wanted to eat, you need to check if you have a pulse.

Bad: If I'm going to nitpick (and it is a nitpick) some of the breakfast items on the hot plate were tepid on one morning but the rest of it was all great.

- Did you get club lounge access? How was the lounge? Yes - see above.

- What about welcome drinks, welcome amenities or any other special perks? I was given a voucher for the bar which could be used for beer or wine (I had a local beer from the tap, which was very good). There was also a gift plate of macaroons and fruit waiting for me in my room and a letter of welcome from the manager.

- Value for $ or Vouchers? Would you return? Absolutely - I thoroughly enjoyed this trip and I've recommended it to some friends looking to do a trip to Shanghai.

1F

PabloM Feb 4, 19 6:01 am

Has anyone stayed here recently? Would you recommend it over the Pullman? Going to a trade show at the Expo area so I believe the Sofitel is on the same train line as the expo Centre.

moondog Feb 4, 19 1:41 pm


Originally Posted by PabloM (Post 30737431)
Has anyone stayed here recently? Would you recommend it over the Pullman? Going to a trade show at the Expo area so I believe the Sofitel is on the same train line as the expo Centre.

Which line is that?
https://exploreshanghai.com/metro/


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