Also note that unless you made Platinum and forgot to update your profile, the room type guarantee does not apply to Golds outside the US (actually North America):
Room Type, Platinum & Gold* Members
As long as your preferences are noted on your reservation, we will always give you the room type you request, unless you find an upgrade, suite, or other room type satisfactory. If we fail to deliver your preferred room type, we'll give you a cash reimbursement. (Reimbursement varies by hotel brand.)
*North America only for Gold members