"The airline's frequent flyer program continues to be one of the best programs in the industry and presents the most generous upgrade opportunities". Oof.
Are they out of their minds?! Just how does it continue to be one of the best? I know it's Friday the 13th, but is this April fools too?
How generous can the upgrades possibly be when, for example, I don't think I was upgraded even 50% of the time when I was a Chairman? Oh but since the upgrades are generous, maybe the first class capacity is increasing. Ah, I crack me up.
And no more bonus miles? o.k., I guess elites should simply be happy they get to board first (now increasingly more important since people will engage in carry-on more often in lieu of the 1st checked bag fee) -- or has that been eliminated as well?
Sheesh...