View Single Post
Old Jun 3, 08, 4:28 pm
Sam - DFW
Join Date: Apr 2004
Location: Homeless Nomad Wandering the Globe
Programs: Former AA EXP/2M Lifetime now Blackballed UA Premier Executive PWP Bronze
Posts: 5,938
corporate security - "cleared" ???

i was booking a ticket on the phone to fly tomorrow.

i already had a one way reservation on hold from moments before calling, but the agent was in the process of changing the one way to a RT (using the same record locater).

while putting a lot of information into the record and changing my seat(s), the changes she had made (including payment by gift card, payment of the balance on credit card, seating, upgrade request) were dumped.

she said that it had something to do with corporate security and the original reservation being "cleared" by corporate security.

she had to take all the information again.

does anyone have an understanding of what she was referencing?
Sam - DFW is offline