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Thread: MXP checkin staff - clueless or unwilling?
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Old Jun 2, 2008, 11:51 pm
  #15  
szg
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Join Date: Nov 2006
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Originally Posted by Rambuster
Doesn't seem to need much of an improvement to be better than AZ ?

Similar experience with Sixt at MXP: The lady gave me the car (no Platinum upgrade as apparently I already had the best category... Alfa 156 ...yeah right, plenty of Sixt C classes in the car park).

A week later I received a bill for over €500 from Sixt, whereas my confirmation stated €120 all in. Sixt Germany finally sorted it out and credited me.

Looks like Italian customer service is an oxymoron!
Made the same experience with SIXT. Was overcharged once for about 500 EUR at MXP Airport.
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