Originally Posted by
GoodKarmaGuy
I wish you had time to call the CHM desk while you were standing at the desk! that would have been grrrreat!
IIndeed, I'd have dialed the CHM desk and said, I'm here picking up my car and the manager asked me what the Chairmans program was, I was hoping you might be able to explain it to them?
Like the OP, I once turned up at an in-town location to rent a car and no one was there. A quick call to the CHM desk had it open in 10 minutes and
believe me the regional manager who showed up with the keys knew about the program.