Originally Posted by flight62

Except the E190, All of our mainline a/c have ovens in F/C. The customer should inform the f/a that the meal was not warm.

The company has changed the way the meals are boarded. They are in larger containers that hold 2 meals as opposed to a smaller container that held one. Some f/a's have stated that the meals have to cook longer. It was probably a simple over site from the f/a who was trying to not overcook, but ended up under cooking because of the new containers. Never be afraid to tell us.