FlyerTalk Forums - View Single Post - UA 'clerical error' ditches fuel surcharges
Old May 15, 2008, 4:08 pm
  #13  
channa
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Originally Posted by skywalkerLAX
Well UA could still prevent the system from issuing ticket # for the next hours as well.

As long as no ticket is issued, no guarantee of the fare.
Yeah, brilliant. Turn off revenue generation for a few hours during a business day.

Then, you have the liability of contacting customers back, and further angering them because the price changed.

Their lower liability is issuing ticket as normal.
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