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Old May 5, 2008 | 2:32 am
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Tennisbum
 
Join Date: Sep 2004
Location: Deep in the heart of...DL country.
Programs: DL GM
Posts: 3,838
Printer software conflict?

I have a weird problem with printing photos or PDF files on this laptop.

I have the same model multifunction printer scanner in both the US and France (Canon MP530).

In the US, I connect to the printer wirelessly (the printer is connected by USB to a PC on my network). I did not install the printer driver on the laptop, but I did have EasyPhotoPrint installed as well as Adobe Photoshop Elements and CS2.

I have absolutely no problems printing photos or PDF files in the US or using any of the Photoshop software.

In France, the printer is connected to a USB port on the laptop, and I have installed the printer driver.

When I try to print PDF files, it takes upwards of 2 minutes before the print dialog box appears.

EasyPhotoPrint hangs and won't print at all.

Elements hangs and won't print.

CS2 is very slow pulling up files and won't print.

Printing directly from the My Pictures folder is very slow.

I've uninstalled and reinstalled the printer and EasyPhotoPrint twice.

I've uninstalled all the Adobe software, and then downloaded and installed only the PDF Reader.

No improvement.

Canon suggests downloaded a new driver, which I'm willing to try, but I'm not clear on how I make sure that I'll be using the new driver and not the old one.
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