FlyerTalk Forums - View Single Post - I hate calling SPG... phone system doesn't recognize my name

Apr 30, 2008, 12:29 pm

#10

b8b

Join Date: Dec 2006

Location: SXSW

Programs: DL Plat; HH Diamond; SPG & Hyatt Plat

Posts: 996

It still would be nice if there was a Caller ID recognition in the system and THEN you could say "Agent" and they would have your account already pulled up