Old Apr 19, 08, 9:05 am
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,473
Recently redeemed for my first TY 20,000 reward. Rep on the phone was friendly and thorough, but like the OP said, the confirmation didn't come through for at least a few days.

Of course, I called the airline about 4 hours after the original booking and they had it in their system. I guess that's what was most importnat.

Great folk at TY network from my couple calls, but agree with OP the email communicae is slow.
DBCme is offline