Originally Posted by
Cheap Elite
William,
As always thank you for your follow up and detailed explanation.
I too am wondering is glassware wrapped after coming out of the dishwasher in sanitary controlled conditions, then being sent to the housekeeper for distribution or is it being cleaned, shipped to each floor, then wrapped and placed in a room?
The policy regarding this is both confidential and proprietary; however, the gist is that all glassware - including glass coffee carafes and cups - are to be washed in a dishwasher and, once cleaned, never again touched by ungloved hands with the understanding that the gloves being used will have never been used previously for any other purpose.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]