Award travel bumps common?
In January I booked 4 roundtrip flights from EWR to SLC for the family. We just received notice that outbound we have been bumped from an 8 am flight to a 7 pm flight, and for the return from a noon'ish flight to a midnight flight. Is this kind of manhandling of OnePass members common? Is there any recourse (silly question)? I've written to Continental but have had no response.