Originally Posted by
polonius
I know it's easy to laugh at these efforts, but seriously, many other countries have checks that are just as thorough as the TSA's without pissing everyone off. First, they greet and treat you as if you are a customer, not an annoyance. Second, they never, ever bark at you or paw through your stuff with you not there. And they certainly never give you that "do you want to fly today" nonsense. At least 50% of the problem with the TSA is in their attitude.
Agreed, and attitude starts at the top. There is no leadership at the TSA. After 9/11, the TSA was thrown together in a rush and no one has taken the time to sit down and think about what works and what doesn't. No one in Congress wants to be the one to point out that the emperor has no clothes, since their opponents would then claim that they are soft on terror. Hiring and training standards are weak, and there is no accountability. The bad TSOs are bad because the TSA allows them to be.
Mike