Which route/airline did you book and which class?
YFC - JNB First/Business AC and LH
YFC - FCO First/Business AC and LH
Both booked through AC Aeroplan by phone
How many pax and how many award miles?
2 x 240,000
2 x 100,000
How many days/weeks/months did you book in advance?
Four Months
Six Months
Have you been able to book your preferred dates of travel?
Yes, both times
Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes but both times I had to call LH to get seats I wanted as AC could not assign specific seats. No hassle from LH booking seats and always got my favourite seats - 83A and 83C.