detony

I was shocked and wonder if I should be. I wanted 2 biz class to Rio next winter. I sign in to my onepass account...then click home, reward travel, 2, phl-gig. There are plenty of days in Jan09 on DL. I pick the dates, hand over the 90k each in miles and $122 in taxes...done. Simple.

I called CO and spent an half hour and found nothing on DL or CO with the rep. for all of Jan09. So why were they on the web but not the phone...more academic at this point.

Has anyone else had such an nice experience on the CO website? Other cities (maybe eze or gru)?

(Truth be told, I really want to go in Feb 09 but got these tickets as insurance figuring I can redeposit if I have to once Feb seats open up...assuming they do. And if they don't, be happy going in Jan instead.)