- Which route/airline did you book and which class?
DME-FRA-ORD-FRA-DME all on LH
- How many pax and how many award miles?
1 X 90000 M&M for business class
- How many days/weeks/months did you book in advance?
4 mon - booked in Feb for June travel
- Have you been able to book your preferred dates of travel?
No. Wanted weekend travel, end up booking midweek
- Were you happy with the award booking procedure (e.g. online/by phone)?
50/50 - there were some confusion on how to use Xmas certificate. One agent said, that it cannot be used for family member, when called back and talk to another agent, was advised that it is perfectly possible - just need to mail it with res.#