Originally Posted by
Mister Nice
Just some thoughts/ideas to fight back
1. Opt out of all emails AND send a note to Travis Christ requesting that all email communication from US stop IMMEDIATELY
2. Stay away from US partners when able - tell the partners that you are avoiding them because of their relationship with US
3. Send ALL service failures and complaints to the DOT
4. Send all pics of duct tape etc. to media outlets
5. When you see filthy floors or unsanitary conditions in the Clubs - call the local health inspector and file a complaint/ask them to inspect the CLUB ASAP
6. When the service paid for is not provided - immediately contact your credit card issuer to dispute the charges
7. When you witness chaotic conditions - contact local media outlets and ask them to report on the situation
8. If you fly US to the EU and they are late or cancel or downgrade or do anything contrary to EU rules - file a claim for compensation
9. Contact your local Senator or Congressperson and ask them not to support any legislation that supports US Airways - or contact Senator Arlen Specter of PA and voice your dissatisfaction with US
10. Organize - such as FFOCUS - spread the word - try an airport rally at PHL or CLT or PHX
11. Redeem miles ASAP on PARTNER carriers in PREMIUM CLASSES
12. LOUDLY call for a Passenger Bill of Rights - email execs at other airlines and let them know that actions at US forced your hand to call for a Bill of Rights
TAKE AWAY THE REVENUE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IF YOU DON'T LEAVE - THEY WON'T CARE AND THEY WON'T CHANGE
CREATE FIRETRAVISCHRIST.COM
Just some venting/thoughts/ideas
Why waste the time and energy?
Just switch to another carrier. And if you're feeling spiteful about it, at the end of 2008, mail a photocopy of your Delta, Continental or jetBlue statement and your total spending amount to US.
At the end of this year, a great deal of the industry will be in trouble. I suspect US itself will be absolutely on its knees -- a lot of its pricing power on short-hauls came from Dividend Miles. Without the 500 mile minimum, US is an overpriced option -- other airlines at the same price point and service level will give you more miles, and other airlines (see jetBlue) will give you better service for less.
If US was hacking fares on PHL-BOS down to $99 each way, such a decision MIGHT make sense. But they're wanting the "legacy" fares AND the LCC FF program all at once. It doesn't work that way.