Originally Posted by
pbarnette
If the Q400, as a plane, had a better safety record, then I would be more comfortable. Given that it has had more than its share of high-profile problems recently, I'm not overly excited about the idea of teaming it with an outfit like Colgan.
The plane has a "history," but the majority of it is with SAS, where a
bad valve is being blamed. That being said, the fact that it is only having issues really at one carrier makes it hard to believe that the bird is inherently unsafe.
As for the service issues in the air (limited service, etc.), my understanding is that the crew is operating as Colgan Air for Continental Connection, or something like that. Given the history of Colgan, one that includes the introduction of the word "wachuwant" into our vernacular, that is something that CO will have to deal with on a customer service level.