Originally Posted by ESpen36

Actually, it does make an impact. When I renewed at the HNL club, I got a very nice thank-you note in which the AAngels expressed their appreciation for my willingness to call all the way out to Hawaii to process my renewal.


I've also heard that they keep track of how many members "swipe" into the clubs each day as a way of knowing how popular the clubs are. I make a point of entering the clubs whenever possible, even upon arrival when I just need to use the restroom, so they can record my swipe.