Originally Posted by
Braswch
Where can I find this policy on the UA Airways website?
Are you saying that if I have a 2pm flight and I get to the checkin counter before 4pm that they will put me on the next flight for no charge, eventhough I missed the flight?????
It is an official policy within the airline but it is unwritten. The airline wants to encourage people to show up on-time for their flights and publishing this rule may encourage people to take their time.