Old Mar 12, 02, 11:37 pm
Join Date: Jun 1999
Location: NYC/LA
Programs: AA Plat Pro, IHG Spire Amb/Kimpton IC
Posts: 4,724
i, too, have just been waiting for someone to get pulled aside before boarding. however, i found it working much better when i departed from hong kong in january.

one agent was doing the searching. another agent was next to him pulling people out of the line and asking them to wait.
dw is offline